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Professional Installation

Professional Installation Services for CCTV Systems & Kits

We're all about peace of mind here at Safe. That's why we offer an affordable and convenient installation service on most items.
After all, when you've bought a high-quality product, you need to know it's been properly fitted by an expert who cares.

Be confident your product is fitted perfectly Be confident your CCTV is fitted perfectly
Save the hassle Save the hassle and risk of finding a fitter or installing products yourself
Appointments within 10 days of order Appointments arranged around you, within 10 days of your delivery
We'll ring to confirm arrangements We'll even ring to confirm the arrangements

Standard CCTV Installation

We offer professional installation on our complete range of CCTV systems, from wired to completely wire free kits, for the home or business.

Our experienced engineer will complete a brief site inspection and then discuss their findings with you to agree equipment positioning and camera viewing angles before commencing the installation of your CCTV Kit, including DVR/NVR recording device, cameras and cables.

Your installation will include alignment of cameras in positions to provide suitable viewing angles in monitored areas, however final camera positions will be governed by safe site access, the type of camera selected, video cable lengths purchased and the available cable routing options at your property.

Each wired camera will include a cable (usually 18m in length). Extra cable is available with all our kits and it is important that if additional cable is required you add this to your purchase during the check-out process. Please note, any extra cable purchased in addition to your standard kit will generally incur an additional installation charge.

Surface mount installation of camera cables between the individual cameras and the DVR/NVR will require the drilling of entry holes (approx. 20mm per cable). Cable wall entry holes will be properly sealed against the elements using silicon sealant and appropriate internal / external weather covers (as required).

You must ensure that adequate power sockets are made available near the DVR/NVR recorder, as the recorder, TV/Monitor and each pair of cameras may each need a power socket.

The engineer will set up remote viewing on one device and then carry out a final assessment of camera views to confirm that your new system is fully operational before providing a brief demonstration of your system and to confirm it has been completed to your satisfaction.

Installation FAQ

What is the cost to install a CCTV kit?

When do you contact me to arrange installation?

When will you install my CCTV kit?

Can I change my installation date?

How long does installation take?

What parking access is required?

Can adverse weather conditions prevent installation?

How many power sockets will I need?

How long are the camera cables?

Can you install my DVR/NVR recorder in my Loft?

How high can the cameras be installed on my property?

How do I view my camera footage?

What do I need for remote viewing access?

Do I need permission to install CCTV?

Are there any laws against where I locate my CCTV cameras?

Does my installation include a warranty?

What happens if the engineer doesn't turn up?

What if I'm not happy with my installation?

What happens if the engineer damages my property?

Non-standard CCTV Installation

In some cases, it may be necessary to install additional materials or provide extra resources (manpower) to facilitate the CCTV system installation in a safe manner.

If additional costs are likely these will be discussed with you prior to installation. Reasons for extra costs might include:

  • Large commercial buildings such as warehouses and office blocks.
  • Additional or extended video cabling.
  • Bespoke camera mounting materials.
  • Cable containment such as trunking, ducting and conduit.
  • Additional equipment (excludes pre-supplied kit and materials such as clips, tape and sealant).
  • Specialised access equipment and permits such as hoists, lifts and cranes.
  • Outside of normal hours working (Mon-Fri, 9am to 5pm).
  • 4x4 Vehicular access requirements to remote rural sites.
  • Specialised equipment such as larger brackets, battens, base boards etc...
  • Road closure including necessary permits.
  • Additional manpower to overcome technical, lifting or safety access issues.

We offer installation throughout the UK mainland, however some more remote and rural post codes in the Highlands are subject to a surcharge to cover additional fuel and traveling time costs.

The following areas will incur a rural travel surcharge:

£55.00 Surcharge Areas

  • PH 1 - 26 (No coverage in other PH postcodes)
  • PA 1 - 19 (No coverage in other PA postcodes)
  • KA 19, 26
  • ML 11, 12

£105.00 Surcharge Areas

  • IV 01-17, 30,31,32 (No coverage in other IV postcodes)
  • AB
  • DD
  • TD
  • DG
  • KW

These additional elements are deemed to fall outside the definition of a 'Standard Installation'. If you feel your installation might be non-standard please contact us to discuss your individual requirements.

If applicable, additional costs are to be paid before installation begins.

Warranty Terms & Conditions

Our installer provides a standard 12 month warranty on all new system installations and a 3 month warranty on all materials provided during maintenance visits.

Note: Existing system components and pre-supplied equipment such as cameras, cables, recording devices and power supply units are not included in the installation warranty as these elements are covered by the Manufacturer warranty.

We reserve the right to undertake an ‘Assessment Call’ without prejudice to investigate any complaints relating to materials failure or poor workmanship to assess if the complaint is valid. Please note that remedial service calls generated by elements outside of our sphere of influence or due to different fault conditions will be chargeable to you at an agreed call out charge.

In scenarios where you request a post installation service call and our assessment identifies the fault condition or cause of the fault falls outside of the limitations of the standard installation warranty (Force Majeure, different fault etc) a call out charge will be incurred for the visit.

Assessment calls raised for reasons outside our sphere of influence or responsibility and not covered by the standard installation will incur a call out charge for labour and additional materials.

The following are examples of when a call out charge would be incurred:

  • Accidental Damage
    The CCTV Camera is knocked off alignment by high winds or moving objects such as ladders, footballs or people.
  • Malicious Damage
    The CCTV Camera or system has been physically damaged by vandals or DIY.
  • Materials Failure
    Previously Installed equipment (existing) or equipment included in the pre-purchased kit are deemed to be at fault. Faulty equipment such as DVR/NVR, cameras, cables and power supply units are covered by the manufacturer warranty.
  • System Modification
    A request that the installed system be modified such as cameras realigned or repositioned post installation.
  • Incorrect Diagnosis
    The customers web portal, broadband connectivity or Mobile App are identified as being at fault or incorrectly operated by the user when trying to view the desired CCTV images. This includes user error and any form of software / firmware upgrades post installation.
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