Although an electronic lock cannot be considered 100% failure proof it is very unusual for a lock to fail. Problems generally experienced by electronic locks tend to be forgotten PIN codes and flat batteries. If you forget your code we can supply a unique master-reset code on production of a proof of purchase and the batteries are installed from the outside of the door and can easily be replaced should they go flat.
In the unlikely event of a failure a qualified locksmith would be required to open the safe. If this occurred during the warranty period the safe would be replaced if required.
Anne K
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