I've seen older reviews which mention the baffle dropping down occasionally / can be pushed down through the letterbox. Can you advise whether this issue has been fixed and the baffle is now fitted on permanently before shipping?
Lucy , London
Bobi now use very strong special acrylic adhesive to permanently fit the security baffle before shipping which has solved any previous problems.
Could you suggest a large capacity letterbox which is secure? i.e. you cannot put your hand in the slot to collect the post.
Mrs S Cheetham, Macclesfield
Unfortunately post boxes are not immune to theft and people potentially trying to hook mail out. In terms of added security and preventing this happening I would recommend the Bobi - Classic Black Letter Box. You can buy an optional extra called a security baffle which is factory fitted. This is a tooth-edged device and made from stainless steel. This will keep potential hands from trying to enter the post box.