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FAQs (5)

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Is there a master key to use if the battery runs flat?
Miah
If the batteries run flat on this safe you can use the external battery pack which comes with this model. The pack connects to two external contacts on the keypad allowing you to enter the code and gain entry to the safe. Once the safe is open you can then replace the internal batteries.
Javaid H
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How would you recommend fixing to a timber floor (chipboard on timber joists). Walls are plasterboard on timber stud, so not easy to make secure either.
Tony Douglas, MIDHURST
Ideally the safe would be best installed to a sold brick wall or concrete floor. However, if this method is not available to you, fixing the safe into timber joists using heavy duty wood screws is certainly better than no fixing at all. Before doing this I would advise checking with your insurer as they may not provide cover if installed to wood.
Tom W
Was this helpful? 57
 
Please can you advise what size drill is required for floor fitting ? also how deep I need to drill down?
Anonymous
For this safe you would require a 12mm diameter drill bit and you would need to drill to a depth of between 120mm to 150mm.
Javaid H
Was this helpful? 23
 
What happens if I forget the access code or if the electronics fail? Is there any system for emergency access?
Jim, Durham
This safe includes external battery contacts providing power to the safe lock in case of power failure. There is no override for if you forget the code.
Javaid H
Was this helpful? 18
 
How many holes are there in the back for fixing to the wall please?
John Elliott, Leeds
There is 1 back fixing hole on the back of this safe.
Christian B
Was this helpful? 6