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FAQs (8)

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Can this be installed outside? Or can it only be used indoor?
Sheraan Rashad, walsall
This unit is designed for internal use only. The cabinet would rust and the electronic keypad would fail when exposed to moisture.
Phil R
Was this helpful? 52
 
Can this be wall mounted?
Aisha, London
The back of the key cabinet comes ready prepared for wall installation and a fixing kit is included to secure the key cabinet to a solid surface.
Javaid H
Was this helpful? 68
 
Can you tell me please the type of overide key used on this product , is it a flat yale key type or is it as I hope a round (er barrel type) as we have on our Phoenix 90kg safe.
Mr D E Braybrook, Northampton
The override key is the round type, known as a tubular key.
Anthony N
Was this helpful? 66
 
Our Phoenix key safe is out of battery and we have a key for a safe in side the safe that we can't open as its out of battery, how can get it open? is there anything I can do?
Egle, Belfast
Unfortunately in this instance the backup key is the only way to gain entry, you may have to consider a locksmith to force the unit open.
Javaid H
Was this helpful? 28
 
Does this safe protect against RF jacking from keys deposited?
Miles, Rugby
Additional protection would be needed in conjunction with this cabinet to protect against RF Jacking.
Phil R
Was this helpful? 22
 
Is it possible to leave the cabinet unlocked (e.g. during the day for frequent access) without the door swinging open?
Ben
You could leave the cabinet unlocked with the door closed, however the weight of the door could cause it to swing open to some degree.
Phil R
Was this helpful? 23
 
What is the internal clearance between the closed door and the key hooks?
Is it big enough to for bulky car keys with immobiliser units?
David, London
Unfortunately there would only be a depth of 10mm between the key hooks and back locking plate which would be unsuitable for bulky car keys. However I can recommend the Securikey Automotive Manager 24.
Tom W
Was this helpful? 19
 
Is this key cabinet suitable as a vehicle rental key cabinet (your classification) or, as one of the answers given for this product states, it isn't suitable for car keys with immobiliser units ?
William Gibbs, CAMBRIDGE
Suitability will be dependent on the quantity of keys stored and the size of the fob. For keys with larger fobs it may be worth considering a larger capacity cabinet to allow spacing between keys.
Phil R
Was this helpful? 18
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