As the ERA external siren is solar powered, hence stores the power to a rechargeable battery, how long would the alarm sound for until the batteries drains?
Jack, Birmingham
As the Siren is solar powered, as long as it has access to daylight the battery would constantly charge and store enough energy in one days charge to power it for a whole week. The estimated battery life would be 3-5 years in total.
I read that some of the Yale systems are activated when they lose connection to wifi and the alarm goes off. Does this system also sound/activate when it loses wifi connection?
Richard Riley, Leeds
Yes, both systems have this mode just as an anti tamper mechanism. However the ERA Homeguard has a sim card option, so if the WiFi connections drops, you would still be notified.
Does the hub need to be wired either to a phone line or the router or can it be situated in a different room of the house because it's using WiFi and a sim card sender?
Ian fullagar, Stafford
The HomeGuard series is wireless, because of the Wi-Fi connectivity, and only needs to be plugged into a mains power socket.
If the hub loses power will the alarm still sound if any of the sensors are triggered? or is the hub an integral part of the system? Seems to me that a savvy burglar could just unplug it from the mains if so.
Chris Hague, Huddersfield
The alarm would only activate once a component has been triggered. The alarm has a rechargeable battery which would activate when any mains power is lost.
If the wifi drops and the alarm is activated as part of the anti-tamper feature in the Yale and the ERA, how would you stop the alarm ringing? You won't be able to do this through the app due to the wifi - so can you send a text to reset the alarm?
S Dhillon
Unless the alarm has a sim card facility, for example the ERA HomeGuard Smart Alarm Pro - Junior Kit, you would not be contacted without a WiFi connection. The Sim card feature can also be used to reset the alarm at any time.
You say you can use a PAY/GO sim how much typically per month is needed to be added and how do you know when credit has run out?
Kerry Eames, Portsmouth
The alarm system would contact you via WiFi, however if your internet connectivity experienced problems the Sim card would only be used in emergency's to contact you so you do not need to top it up per month. You can always check the balance of your sim card by calling your provider.
Hi, I know that the era homeguard alarm requires a 2g sim card. I am having difficulty finding a 2g sim card. Please can you recommend a specific sim card that will be compatible? Alex
Alex , Birmingham
Any standard sized SIM would be suitable as most networks function using 2G, 3G or 4G. The only exception is Three network as they do not operate lower than 3G.
Can the door sensors be set to initiate a beep from the control panel or Wireless Key fob reader when the alarm isn't armed? I think it's called a chime facility.
Alan, Plymouth
Unfortunately this system does not have a chime feature.
In regards to the ERA Homeguard system. If I purchased the premium kit rather than superior (i.e. keyfobs but no wireless keypad/RFID), how would I disarm the alarm in the event that my phone and Key Fob were stolen but the alarm was tripped?
Ted, MK
The only option to disarm the alarm would be via the key fobs or your mobile phone. Adding the ERA Wireless Touch RFID Keypad accessory would ensure that in the unlikely event of losing both the key fob and mobile device that you can disarm the alarm system.
Could I add a 2nd Keypad and 2nd solar powered alarm box to the ERA Homeguard Smart alarm pro? If I purchased the alarm system I'd like a secondary rear exit and sounding alarm box at the rear of my property.
Craig Mudd, Mansfield
You can connect up to 50 components to the HomeGaurd alarms and you can add an additional solar powered siren and keypad if required.
Several questions have been asked about SIM card and mobile compatibility with the ERA alarms. None of your replies makes mention of the several types of M2M SIM cards available intended specifically for alarms and other IOT devices. Are the dedicated M2M SIM cards compatible and do you recommend any particular provider?
David, Swadlincote
The ERA models are unsuitable for roaming Sim Cards (M2M), a standard conventional UK sim (excluding the network three) would give you the best results.
What is the difference between this range and the
ERA Garrison - Wireless SmartPhone Alarm PLUS?
Chris, Sutton Coldfield
The ERA Garrison includes GSM alerts only and needs a sim card to send any notification. The ERA Homeguard includes be sim card slot and is WiFi enabled.
What's the difference between the PIR in this kit and ERA Protect PIR? Will the ERA Protect PIR work with this system and do they both measure heat and movement? thanks
Neville Briggs, Lutterworth
This sensor has an 8 meter sensor range, the Protect has a 12 meter range. They are not compatible between the systems.
Can the alarm be used without internet? I'm currently refurbishing a property so there won't be internet there for a while.
Morgan Ashton, Rct
This system can be used with a sim card which will send you text alerts once the alarm is triggered. This requires a classic sim card suitable for all phone networks excluding the 3 network.
Would the alarm still work if the Wi-Fi and power is lost?
Simon, Newcastle
The alarm would still siren as it features an internal battery and also option for a sim card, so you can even be contacted without any internet connectivity.
what happens if the hub loses power or is disconnected by an intruder?
can the system detect that a window/door has been left open as the alarm is set?
Tec, SALFORD
The Hub has a back up battery if the power to the property is cut. The smart phone app will alert you if a window/door has been left open.
Will the solar powered siren work on a north facing wall?
Are the motion detectors flat backed or to fit in corners only?
Will the door sensors work with metal garage doors?
Ian Jones, Alsager
The siren will work on a north facing wall. The motion detectors are flat backed and the door contacts can be used on a metal door.
How long does the battery last in the PIR Motion Sensor and the Door/Window Magnetic Sensor? Will the apps let me know the battery is low and need replacing?
Kevin, London
The batteries generally last 18-24 months on average dependant on use. The smart phone app will alert you when the batteries are low and need changing.
Can the PIR sensors be powered by rechargeable batteries?
Andy Clayton, Nottingham
The manufacturer recommends that standard non-rechargeable batteries are used with all alarm accessories.
Jonathan P
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Is there a subscription fee for the Homeguard cloud service. If yes would the system work like Yale without subscription. Can the system work on wifi (broadband ) and Pay as you go sim?
Roy, Leicester
There is no subscription required for the Homeguard Alarm. The system does not require wifi to work but for the purposes of smart notifications it can use wifi or a pay as you go Sim Card.
Phil R
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Does the Era homeguard pro premium allow deactivating inividual sensors ?
John Lever, Milton Keynes
You are able to activate and deactivate individual components via the Era SmartPhone App.
Is it possible to activate the alarm i.e. set off the siren or silence it remotely. For example if I wished to use it as a deterrent should my children decide to have a party in my house whilst I was away?
Andy, Harrogate
The alarm can be activated or de-activated using the SOS feature on the Smartphone App or keyfob.