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FAQs (29)

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If I were to purchase the Valiant and the Invincible systems, will the remote key fobs and RFID tags arm and disarm the entire combined system, or does each system have to be armed and disarmed independently?
Matt, Bristol
It is possible to combine the Valiant and the Invincible alarm systems so that they can be controlled via the same tags and fobs. The Valiant alarm system can be used as an accessory pack for use with any of the ERA Wireless Burglar Alarms.
Phil R
Was this helpful? 18
 
Will the system work without a Sim Card?
kevin jasper, cornwall
Without a SIM card installed, this alarm system would still function but it would not be possible to send notifications to your smartphone.
Tom W
Was this helpful? 22
 
Can the unit be setup to sound a tone (internal only) when a door contact is activated (door opened), while the system is unarmed?
Simon, Newcastle
Unfortunately there is not a chime feature on this Alarm system.
Tom W
Was this helpful? 19
 
Do these alarms use any form of signal encryption or data protection. How easy are they to disable with any hacking device as mentioned in the daily mail for the mi-guard.
khushpal Jandoo, Coventry West Midlands
The ERA invincible works on a secure and private 433MHZ radio frequency. However I can also recommend the ERA HomeGuard Smart Alarm Pro - Premium Kit which has anti Tamper technology.
Tom W
Was this helpful? 14
 
Will the solar powered siren box flash continually during the day? or only when the alarm is activated.
Kay, Coventry
A small LED comfort light will be live 24 hrs a day. The full panel of LED lights will flash if the alarm is activated.
Anne K
Was this helpful? 16
 
Does this alarm connect to your wifi network and send out alerts over the broadband connection or is it entirely reliant on SIM card data to issue alerts?
Max, London
The ERA Invincible alarm does not connect to your home broadband. Notifications are sent to your phone by text or app notifications using GSM technology. This alarm also connects to a landline telephone for call alerts.
John W
Was this helpful? 20
 
Whats the difference between ERA Miguard and the ERA Invincible alarm system?
Justin Ward, Crawley
The ERA Invincible is the upgraded model from the Mi-Guard series. The main difference is the Mi-Guard was available in two models, WiFi or Telecommunication. The ERA Invincible can do both.
Tom W
Was this helpful? 24
 
I'm struggling to find a SIM card that works. Please advise.
Diane , Manchester
This alarm will accept any standard sized SIM card from most networks (excludes Three Network).
Javaid H
Was this helpful? 25
 
With the ERA Invincible alarm system, do the two parts of the magnetic door contact have to be at the same angle to work? our doors have chamfered frames, therefore the gap would be okay, but the two parts would be at different angles.
Would the vibration sensors be better?
Philip Gunn, Kent
Though the parts of the window sensor do not need to be touching, they do need to be with 2mm of each other and at the same level/angle. It may be worth considering the vibration sensor.
Phil R
Was this helpful? 8
 
How does this system communicate with the smartphone app? I’m aware it’s through a SIM card but does this use data or do it through text messages?
Dave, Guildford
The App would not use Data to use however any notification alerts would be charged at a standard text rate.
Tom W
Was this helpful? 10
 
We want to alarm our garage - are there suitable PIR sensors to do this available - I've been told a dual sensor one is best also does the RFID keypad include an internal siren or does this need to be added separately?
Dave, Guilford
The ERA PIR's which work on a duel sensor would be suitable as long as the garage is within 80 metres frequency range of the hub. The RFID keypad does not include an internal siren however the actual hub has one built in which would siren when any component is activated.
Tom W
Was this helpful? 12
 
Can the wireless external security cameras be linked to this system?
Antony Cook, Rugby
Unfortunately this item is not designed to be integrated with any CCTV systems.
Tom W
Was this helpful? 13
 
Is it possible to have the ERA Invincible system installed with the external siren box switched off?
David Wyatt, Selsey
The system can be zoned to exclude the external alarm.
Anne K
Was this helpful? 13
 
Can existing PIR's be used with this system?
Stephen Graham, Edinburgh
Existing PIR's can be used as long as they are the ERA brand and work on the same frequency of 433MHz.
Tom W
Was this helpful? 13
 
How many zones can you have?
Richard Parkin, Braintree
The alarm can be set to create two different zones, allowing you to arm one or both zones.
Anne K
Was this helpful? 13
 
If someone smashes the main hub will this stop the alarm system from working? Is the siren based in the main hub.
Nick Walker, Huddersfield
The Hub has its own internal siren which would be activated when the alarm is triggered. Should the Hub be damaged / destroyed then the system would no longer be active. You would however receive a notification of the initial alarm activation prior to the hub being located and damaged.
Phil R
Was this helpful? 17
 
Can the app still be used if the system is connected to the landline rather than using a SIM card?
Lisa Sumner, Billericay
The system requires a Sim Card and compatible smart phone to allow use via the app.

Phil R
Was this helpful? 15
 
Can any of the alert systems function without a mains supply for example; in a barn or outbuildings without mains electricity?
Stephen Houlahan, Newcastle upon Tyne
The hub is mains powered only. The components are wireless and communicate with the hub from up to 80 metres away.
Steven T
Was this helpful? 15
 
Can this alarm be switched off via the back where the battery backup is situated?
PaulRankin, Newcastle
Yes, the on/ off switch is located behind the battery cover.
John W
Was this helpful? 17
 
What type of batteries are in the PIRS and the RFID unit for the ERA wireless alarm system and how long on average do they last before requiring changing? .
Robert Witter, Newcastle
The PIRs are powered by AA batteries which usually last approximately 18 months before they require changing. The RIFD Control Panel is primarily mains powered, but does include a back up battery should you experience a power outage.
Phil R
Was this helpful? 17
 
Can the ERA Invincible be operated by more then one control panel? like one panel by the front door and one by the back?
Robert, Newcastle under lyme
This is easily achievable by adding the ERA Wireless Touch RFID Keypad to your alarm. If required you can add several of these extra keypads.
Tom W
Was this helpful? 17
 
Are you able to set up zones with this alarm which can be enabled or disabled as appropriate?
Chris, Wells
Yes the ERA Invincible can be set to create two different zones, allowing you to arm one or both zones.
Tom W
Was this helpful? 15
 
We've got a detached garage (probably 40ft from the house) - would the PIR sensors work at this range?
Richard Clarke, Diss
The alarm sensors have an 80 meter wireless range so they should still function. The range from the hub can sometimes effect the connectivity if it close to the wireless range limit.
Phil R
Was this helpful? 15
 
Is this package suitable for a house with 3 cats?
Is it possible to buy and add extra components?
Paola , London
The PIR motion sensors supplied with this system as standard are pet friendly. Additional components are available and can be selected from the listed accessories at the point of order.
Phil R
Was this helpful? 15
 
How do you set the telephone numbers, and does the system text all numbers if the alarm goes off, or just one of them?
Roopa, Bristol
Telephone numbers can be programmed through the control panel. Once the alarm is activated the system will contact each person saved as an emergency contact in sequence.
Tom W
Was this helpful? 8
 
Can the system still be installed to an existing wired external siren.
Andrew`, Nottingham
Unfortunately this system is not compatible with a hard wired siren.
Tom W
Was this helpful? 10
 
What's the difference between the invincible alarm and the G5?
Paul Priedkalns, Corby
The ERA Miguard G5 is an older version of our ERA Invincible. The Era Invincible offers the option to connect the hub to a landline socket via Ethernet cable (included).
Tom W
Was this helpful? 16
 
Can you fully control this system from your smartphone? Or will it just send notifications if intruder detected?
Vicki Petersen, St Annes
You can access all of the alarm settings and features via the ERA Invincible Alarm App (available on Android and IOS). The system can be activated and deactivated using your smartphone.
Steven T
Was this helpful? 16
 
Is the ERA Invincible Wireless Smartphone Alarm guaranteed by the NSI?
J, London
No, The ERA Invincible Wireless Smartphone Alarm is classed as a standard DIY alarm and is not NSI approved.
Tom W
Was this helpful? 16
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