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FAQs (10)

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The description implies that this can be connected to a router with a cable, but the instructions suggest only wifi. Which is correct?
David, Welwyn
The HUB for this system can be connected either via a wireless WiFi connection or a wired connection from the Ethernet cable to the router.
Christian B
Was this helpful? 19
 
Is there a keypad available to arm/disarm the alarm, which is compatible with the AW1?
Paul Jackson, Norwich
The ERA Wireless Touch RFID Keypad is compatible with the AW1 alarm system, and can be used to arm/disarm the alarm using a 4 digit PIN code or the ERA RFID Tag (Twin Pack).
Christian B
Was this helpful? 11
 
I intend to use the second zone as my shed, can I get an additional siren so that it sounds in the shed as well as the house?
Chay, Manchester
You could add the ERA Solar Powered Siren to the system as an additional component.
Phil R
Was this helpful? 8
 
If your internet goes down, does the alarm still work?
Nigel, Leeds
The alarm would still function, however without any internet connection it is unable to send you a notification.
Tom W
Was this helpful? 9
 
Will this alert you the internet has gone down?
Hanna, Coventry
Unfortunately it would not notify you if the WiFi is down. However I can recommend the ERA HomeGuard Smart Alarm Pro - Junior Kit which has an optional sim card feature which can call or text.
Tom W
Was this helpful? 1
 
Is this system compatible with the older version G5 model (G5/Era are the same right?) accessories - detectors, fobs and door contacts? so i can add them?
Darren, Epping
The components for the ERA systems will work on all versions of the ERA alarm systems.
Christian B
Was this helpful? 5
 
Does this need a SIM card to work or can it just work via the app?
Francesca, Hornchurch
The ERA AW1 is not sim card compatible and would connect via WiFi.
Tom W
Was this helpful? 1
 
Is this compatible with Alexa?
mellisamillward@gmail.com, Nottingham
This system is not compatible with Alexa. You may want to take a look at the ERA HomeGuard Smart Alarm Pro - Junior Kit as this kit is compatible with Alexa.
Christian B
Was this helpful? 5
 
ERA miGuard AW1 - no keypad involved, how do you arm it on leaving the house and disarm on return?
Martin, Wakefield
You can arm and disarm using the remote key fobs supplied. You can also purchase a keypad if needed, available in the accessories.
Anne K
Was this helpful? 5
 
It says the motion sensors are pet friendly - suitable for homes with a pet. Would it be suitable for a home with 2 pets (1 small dog & 1 cat)?
Ellis, Buckie
The PIR motion detectors would be suitable with a cat and a small dog. The alarm wouldn't be activated unless they detect movement of something bigger than 25kg.
Ashley I
Was this helpful? 5