SPRING SALE   |   5% OFF   |   Code: SPRING24
Rated 4.6

/5

Rated 4.6 / 5Rated 4.6 / 5Rated 4.6 / 5Rated 4.6 / 5Rated 4.6 / 5
7 Reviews

86%

Recommended
this Product
Sort by:
Anonymous Verified Customer November 2019
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Excellent alarm

Was this helpful? 2

Emily Verified Customer November 2019
Rated 4.3 / 5Rated 4.3 / 5Rated 4.3 / 5Rated 4.3 / 5Rated 4.3 / 5
Recommended

Really good value with the price match discount. The screws given are a little short so I swapped them out for longer screws for some added security. The sensors provides include one narrow and one pet friendly sensor. I purchased an extra sensor and used the narrow one on the hallway. The parts are easy to connect together and set up. When you’re outside of the house sometimes it can take a while for the fob to connect but the app connects first time. Overall it’s an easy to use wireless device that sends notifications directly to my phone so I know the house is always safe

Was this helpful? 2

Brian Richardson Verified Customer September 2019
Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5
Recommended

Excellent value for money. Installation was so easy, with only the PIRs needing anything more than sticky pads (and they would probably be fine except the design of the base wouldn't allow it). Download the App and do the installation of any additional sensors with that, it means you can stand by the sensor and cancel the alarm when you trigger it. This is particularly useful for the (very loud) external siren!

The only problem I had was one of the original door sensors failed within 24 hours. This was replaced by next day post, but I couldn't get it to connect to the base. The solution was to send an additional sensor (these are a different design) and use that. Worked fine.

My one criticism of Safe was their insistance that the manufacturer (ERA) would have to inform them that the failed sensor was in fact failed before they would replace it. ERA said don't bother and sent one themselves. Technical support from both companies was friendly and knowledgable.

Would I buy from them again? definitely.

Was this helpful? 3

Anonymous Verified Customer September 2019
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

I think it’s a really good smart alarm. It was reasonably easy to install and set up. No false alarms so far. The pet safe sensors work great and our two dogs don’t set them off at all. The app works well and is easy to use on the go. The extras we bought along with it were able to be added to the system no problem. Would definitely recommend over the hassle of having to get a wired system installed. This went up easily and the small issue I had with an rfid tag not working was replaced within days.

Was this helpful? 2

Az Verified Customer April 2019
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

I bought this for my mother to secure her house. The key fob makes it easy for her to use. Also the smartphone app makes it so easy for me to monitor what's going on. So many features, even scheduling which I use to set the alarm in case she forgets. The panic button also links to my phone and gives another level of comfort. Will buy one for me once my contract is up. Only downside is the control box seems very light, but does the job well. Also setting up the sensors is a bit tricky, remember it takes 3 mins to get out of sleep mode if you have triggered it twice before alarming.

Was this helpful? 4

Anonymous Verified Customer April 2019
Rated 3.3 / 5Rated 3.3 / 5Rated 3.3 / 5Rated 3.3 / 5Rated 3.3 / 5

I have had a few problems since purchasing this system.

1) I am unable to use the app due to an incompatibility issue with my phone (moto g5). ERA's support have yet to resolve the issue, however I do feel like they are trying.

2) one of the extra door/window sensors I ordered didn't work out of the box. The support are meant to be sending me a replacement but the first got lost in the post and I'm am still waiting on the second.

3) i also had an issue with connecting to my router, however ERA suggested talking to my broadband supplier (Sky), who sent out their newesr router and that fixed the problem.

Once these teething issues are fixed, I'm sure the system will suit our requirements.

Was this helpful? 4

Diyjane Verified Customer March 2019
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

I found it easy to install this alarm apart from getting someone to climb a ladder to put the sounder on a wall out of reach of potential intruders who may wish to tamper with it. It is simple to add on extra sensors and they are really good value for money.

I would highly recommend this product as a viable alternative to a wired alarm which is much more costly and is not portable if you are planning to move home.

I also purchased a decoy sounder to put at the other side of the house and with it's flashing light it is a good deterrent in itself.

Was this helpful? 4