Most electronic lock safes involved in a fire will generally require a locksmith to open them as the keypad will almost certainly have melted. Even a key lock safe might require the aid of a locksmith as the heat can distort the metal body making the door difficult to move and the lock might be damaged stopping the key turning in the lock.
We offer a life-time fire warranty on our FireStar safes and would arrange for an engineer to open the safe and recover any items inside the safe. The safe would also be replaced free of charge.
Phil R