This postbox has been a great disappointment. The description and images on your website suggested that it would meet all my requirements and that it would be a step up from the shoddily manufactured postbox that I inherited with this flat. The price reflected these aspirations, at about twice the price of the box I inherited.

So what is wrong with it?

First, the fitting entailed a great deal of measuring and levelling: how much easier if there had been a paper template on the back of the enclosed documents.

Next, it gives little better access for the postman through the oblique letter-slot than its predecessor gave through the flat letter slot, so the postman still can't deliver packets as thick as a paperback book and has to call me to the door just as before.

This is the noisiest postbox I have ever heard. There is no damping for the lid and in the many winter gales the banging of the lid was a serious nuisance to my neighbours and me. A simple magnetic strip would help.

Finally and most serious, it is not watertight. Every time there is rain and wind my post gets wet and has to be dried out. It has a couple of drain holes, but it does not drain adequately and this means that my post is sitting in water.

It stops unauthorised opening . My only, very slight, criticism is that it is not that easy to unlock. But thank you