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FAQs (7)

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Does this set-up require two power adapters in total? eg one for the DVR and one for each camera. The image only shows one power adapter?
Michael Pilling, Bolton
This CCTV kit is supplied with two power adaptors. One for the DVR and one for the cameras. There is also a splitter included which allows power to be supplied to all cameras from one power pack.
Anne K
Was this helpful? 18
 
Is there any difference ( apart from size ) in the bullet or Dome cameras, is one design better than the other ?
andrew wheatley, BILSTON
The dome cameras are classed as anti vandal as there is no movable parts, however the Bullet cameras have a wider viewing angle of 102 degrees, compared to the 85 degrees of the dome Camera.
Tom W
Was this helpful? 6
 
Can I connect the DVR to my own laptop to view and store the CCTV images without any WIFI connection?
Sam, Maidstone
The DVR cannot be connected to a laptop, the DVR would need to be connected to a router in order to remote view.
Tom W
Was this helpful? 8
 
How do the cameras communicate with the DVR?
Sara, London
The cameras are connected to the DVR via an 18 meter BNC cable.
Phil R
Was this helpful? 8
 
Are the units brand new?
colin spicer, bognor regis
All our units are brand new with a full warranty.
Anne K
Was this helpful? 12
 
I'm trying to ascertain the technical differences between the DVR4-4780 and the DVR4-4575 (not the bundled camera units).
Barny
The DVR4-4780 is a 3 megapixel CCTV kit where as the DVR4-4575 is 1080P. The main difference between these units would be the resolution quality.
Tom W
Was this helpful? 16
 
Do I actually need to connect to the internet or can I just watch it when I get home? Our internet is very slow so not sure I would be able to view at work.
Jim, Downham Market
The system does not need to be connected to internet to operate, you can view this via a TV or monitor. The internet is required for remote access via smartphone or tablet via the app.
Phil R
Was this helpful? 13