FAQs (28)

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Can you set 2 cameras to record continuously and 2 to record based on motion?
James, St.Neots
Each individual camera can be set to either continuous record or motion detection. You can customise this in the options menu.
Tom W
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My dad wants a system like this but doesn't have internet, can he still use this and view recorded footage on a monitor without the use of Ethernet connection.
Miransa, Newcastle
Internet connection is only required to receive alerts and access the remote viewing. The system will work perfectly fine without internet connectivity.
Tom W
Was this helpful? 21
 
Can I use a Wi-Fi extender with a hard wired Ethernet connection (Wireless connection to my existing router) and connect the DVR to the extender to allow off-site monitoring?
Simon, Gale
Providing the Swann DVR is connected to your home broadband via the Ethernet cable provided, there should be no issues.
Tom W
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Is this 1080p, it doesn’t state the resolution.
Roy Davies, Ledbury
3MP would give you 1.5x More pixels than the standard 1080P variation. 1080P resolution is (1920 x 1080) where as 3MP would be (1920 x 1536).
Tom W
Was this helpful? 22
 
Can one system be accessed by several smartphones owned by different people. We are a family who wish to share the responsibility of monitoring our Alzheimer's -affected mother /grandmother.
Secondly one of the family lives in Thailand. Will he be able to access the system on his smartphone from there?
Ken, Chorley
A total of 10 devices can access remote viewing anywhere in the world as long as you have the Swann App downloaded.
Tom W
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Do you need a seperate monitor or can it be viewed on your TV?
Lee Hodkinson, Melton Mowbray
It is possible to view live or recorded footage via your smartphone, monitor or TV. A HDMI cable is included for TV viewing.
Tom W
Was this helpful? 13
 
Can you isolate the motion sensor on the cameras individually?
Mark, Stilton
Each camera can be customised separately, allowing motion detection settings for individual cameras.
Tom W
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Can you clip copy certain video footage that you want from the recording, how easy would this be?
Michael, Devon
Transferring specific video is very easy, once you are familiar with the system. You can edit any data saved on the DVR and transfer it via USB.
Tom W
Was this helpful? 11
 
If there is a power cut will the cameras still work? If not, can you recommend a system that will please?
Luke , Minster on Sea
These Swann CCTV kits require power in order to record. You may wish to look at the Arlo Pro Wireless CCTV Kits, as they are battery operated.
Tom W
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Will it work on a laptop with windows 7?
Graham Everitt, KENNINGTON
Remote viewing would work on a Laptop using windows 7.
Tom W
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The question was asked before about set up without a TV or monitor. Can ALL options be adjusted via smartphone or is a monitor required? I would want to turn off notifications when I’m at home.
K Alden, Reading
A monitor or TV is required on the initial set up of the system, notifications can be adjusted via the DVR options menu.
Tom W
Was this helpful? 2
 
Is it possible to set this system up so it can be viewed on 2 TVs simultaneously?
Jon, Salisbury
Unfortunately not, however you can view though a TV and PC monitor simultaneously by using both the VGA and HDMI cables included.
Tom W
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Would the warm air and steam from a boiler vent activate the thermal sensing camera?
Chris, Ellesmere Port
Any Heat would activate the Thermal Detection feature.
Tom W
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I want to set the camera to film my car on my driveway. If I catch someone damaging my car at night will I be able to clearly see the person's face?
Lynda smith, Rayleigh
The Swann cameras have a powerful 30 metre infrared night vision which kicks in as soon as the night falls, you would have no issues identifying a persons face.
Tom W
Was this helpful? 10
 
Looking at the specifications it states that the motion detection is only up to 10 meters, that doesn't seem to be adequate as most users will need to cover a larger area.
Tom, HEYWOOD
The motion detection would be 10 metres range per camera, this is a standard range for most CCTV systems.
Tom W
Was this helpful? 10
 
Can this system be connected using old coax cabals.
Wayne brown, Doncaster
Most existing coaxial cables are compatible, the cables included in the box are double shielded RG59 coaxial cables.
Tom W
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Will these cameras work under snow, frost and with the -9 degrees temperature?
ram, London
The cameras are suitable for most external weather and will be absolutely fine in -9 degrees temperatures.
Tom W
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Does the system have the ability to zoom in when viewing the footage on the tv or in playback?
Chris, Ellesmere Port
The cameras work with optical zoom and have the ability to zoom in on live or recorded footage.
Tom W
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How are the cameras powered?
Andrew, Wokingham
The cameras are powered by a mains power adaptor. There is a splitter included so that you can power multiple cameras from one power adaptor.
Tom W
Was this helpful? 10
 
Will this resolution be OK with my 1080p TV or does it need to be 4k? Also will the camera work with a BNC extension to make it longer than 18m?
Paul Cutler, Ilkeston
The resolution would be fine on a 1080P TV. We also stock a range of longer BNC cables if required Swann 15m White CCTV BNC Camera Cable, Swann 30m White CCTV BNC Camera Cable and Swann 60m White CCTV BNC Camera Cable.
Tom W
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Will this work with a power line network adaptor for remote viewing ?
Can you have a mix of wireless and wired cameras on this DVR?
Dean Stackhouse, ASHINGTON
Remote viewing can be done by connecting an Ethernet cable from the DVR box to your router. Only wired dome or bullet cameras can be used with this system.
Tom W
Was this helpful? 10
 
Is sound automatic on this model or do I need to buy anything in addition for the system to have sound.
Toni , Caldicot
To enable sound you would have to purchase an external microphone which would be plugged into the audio output port on the DVR. Microphones can be purchased from most electrical retailers.
Tom W
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Looking to install CCTV at my home. Is it possible to have one camera at my stables which is around 20m from the house itself?
ian, martin
While it is possible, the issue you may have is hiding/tidying the cable that runs from the stable to your home. I would also advise on purchasing additional Swann BNC Camera Cables.



Tom W
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Does this system need a static IP address to work for remote viewing from another PC? For example, from home is it possible to connect to the recording device remotely to make changes to the setup, viewing footage via a remote PC?
z khan, birmingham
There is no static IP needed, you can download the Home Safe View app to your laptop to remotely access the cameras and make minor changes if needed all from you desk top PC or laptop.
Tom W
Was this helpful? 5
 
Could I add the SWPRO-4KMSB camera to this kit and use the audio input on the DVR to record audio?
Sam Porter, Byfleet
I would suggest the Swann Outdoor 3 Megapixel True Detect CCTV Camera (Twin Pack) would be the best camera as this is suitable for the 3MP DVR. Audio can only be achieved by purchasing an external mic and connecting it to the audio input.
Tom W
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As this system works with Google Assistant, will it also work with Amazon Alexa Echo Dot?
Raymond, Stanley
This system will work with Google Assistant only.
Phil R
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I am interested in purchasing 1 of your Swann 4780 systems. Can you please advise as to how the cameras are powered.
Alan K, Southampton
The cameras are powered by a BNC cable (18m) that is supplied with the system.
Phil R
Was this helpful? 5
 
In the event of a power cut, when power is re-established, do you need to reset the camera's or can you do it remotely?
Geoff, Glossop
The cameras will automatically re set in the event of a power cut.
Anne K
Was this helpful? 7