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FAQs (7)

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Hi does the HD box have to be physically connected to a router via Ethernet cable or can it be set up wirelessly to enable users able to view cameras remotely?
Jess, Cardiff
The DVR needs to be connected to the router via ethernet cable. It is possible to view live and recorded video footage via the smartphone app.
Phil R
Was this helpful? 73
 
Can the siren be set to only be activated with motion at certain times of the day. I don't want the siren to trigger during the day when the postman or any other visitors come to the house but would like to set it to activate between say 3pm and 8am each day?
David Michael Attwood, Maidstone
This could only be achieved by manually switching the siren on and off using the app settings during these time periods.
Phil R
Was this helpful? 35
 
can i use my cables from the cameras i am replacing
Derek K, Rossendale
If they are Swann BNC cables yes you can.
Phil R
Was this helpful? 33
 
Is it possible to be supplied with longer BNC cables so I can reach my garage with 2 of the cameras and can these cameras be set to notify intruders through Alexa.
Paul Batten, Wolverhampton
The kits are supplied with 18 meter camera cables as standard. There are extension cables available as accessories should you need them.
Phil R
Was this helpful? 32
 
Is it possible to have a kit containing 4 domes and 2TB and cables.
Paulo Habl, Morden
We do not supply any kits that are dome camera only. The kits are supplied with a minimum of 2 bullet cameras.
Phil R
Was this helpful? 34
 
Can the cameras be fitted vertical and horizontal?
James Griffin
The cameras can only be positioned vertically.
Christian B
Was this helpful? 33
 
Id like to install cameras on my property to view down the side of my house, but have an almost shared driveway with the neighbours. Whilst they would be ok with cameras being up and possibly recording if they walk past and trigger one. Id hate for the sirens to be triggered every time they go past to their garage.
Can you deactivate the lights and siren but keep the record function when the motion sensor is tripped?
Matt, Nottingham
The lights can be disabled at your discretion whilst keeping the motion detection active.
Phil R
Was this helpful? 37
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