Very pleased with our purchase. Picture quality is excellent and sound is also very good. Easy to re-connect if the wi-fi drops out - would thoroughly recommend
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I have purchased 2 of these cameras. The first worked ok but the second would not connect to my internet
Now the customer support is not good
I lost count how many people I had to speak to in order to get a replacement.
It took weeks
In the end I had to give my customer my test camera as he was loosing confidence that I was taking too long to sort out the problem
So in a nutshell, the camera is a well built product with good image quality but Swann need to speed up there response to a faulty unit as they refuse to give a refund !
Safe are a great company to deal with and have purchased many items over the last 12 months
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Poor wouldn't buy another in the dark you cant see a thing in daylight it's fine but still not a sharp pic
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The camera, quality and cost are very good. It is easy to install, only requiring connection to a power source. The images are clear both day and night and storage and retrieval of images is easily carried out. The problems arise with the software. In particular I haven't been able to operate it from my desktop computer. or my older model android phone. We can operate from my wife's Apple I phone but we don't seem to have all the available functions. If these software issues particularly the ability to view from a laptop or desktop could be resolved I would recommend this camera and system as good quality and very good value for money.
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The Swan HD 1080p security camera was simple to setup and link to our home WiFi with simple to follow instructions.
The installation was also simple with plenty of cable length to enable connectivity to the mains regardless of camera placement.
One area for consideration is the reset feature which is part of the cabling connected 3 inches from the camera... this would be very difficult to operate where cabling is hidden.
The camera operates well with very good quality recording and easy playback capabilities. The camera can be somewhat over sensitive to movement but has the facility to adjust if required.
Overall a great purchase.
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