I can't fault the product in that materials were excellent and build quality excellent.

Easy to fit and effective. I recently lost my keys and the locksmith took two hours trying to open it before having to resort to cutting through the wooden frame around the lock to get the door open. He had only managed to scratch the paint.

I liked the fact that you stocked this lock in a very wide range of sizes. I could not have purchased this size lock from any of the large DIY stores. The lock is fully certified to meet current insurance requirements, and is drill resistant from both sides. All parts of the lock are of sturdy construction.

The lock replacement took longer than expected, as the lock cavity in the door had to be widened slightly. Sharp chisel required.

The lock operation was a little rough, so I dismantled the lock and applied a small quantity of copperease grease. It now works a treat.

The long throw of the lock also works well.

This lock was purchased to replace an existing lock for which the keys were getting difficult to turn. I wanted to minimise the carpentry required to fit a new lock and this lock was perfect. It took me about 15 minutes of chiselling to ensure the lock could be inserted and align with the strike plate on the door jam. I have a solid wood front door and have always used the mortice lock, as well as the Yale latch, when leaving the house. Being a five lever lock provides that extra peace of mind. Highly recommended and meets the requirements of most home insurers.

Great!