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FAQs (9)

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Hi, is it possible to get spare parts for this lock? I am looking for the black plastic insert on the frame mounting, or the frame mounting part. Hope this makes sense.
Tim, Buxton
Unfortunately we do not sell spare parts for this particular lock.
Tom W
Was this helpful? 23
 
I need a lock for my residence that is strong and that auto-locks when the door is closed, without the need of a key.
Adriano, London
The auto deadlocking feature would stop anyone from opening the door externally for example with a credit card as the latch bolt would be secured in place. This is a great feature for convenience however I would always use the keys to securely deadbolt overnight.
Tom W
Was this helpful? 17
 
Once purchased can I replace the rim cylinder with one of my own choosing?
Eric, surrey
Unfortunately not, due to the security and unique design of the cylinder. This lock also has an insurance approval, any changes made would void this.
Tom W
Was this helpful? 12
 
Once you have closed the door, can you also lock it (from the outside) so that the knob cannot be used to open the door (from the inside or, for example, by breaking a glass panel and putting your arm in from the outside)?
Anonymous
The internal knob can only be locked by the key on the inside. You must use the key to lock the knob from the inside, then leave the property closing the door behind you.
Jonathan P
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Is there a way to lock the door from the inside so that you cannot access from the outside?
Anonymous
This Nightlatch can be locked from the inside using the key. However, the lock can always be opened with the key from the outside.
Anthony N
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Does this lock a door which is 45mm thick?
Graeme bird, Birmingham
The lock is recommended for any door thickness between 35mm-57mm.
Anne K
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Does this nighlatch lock work with the Yale Smart Living YD-01-CON-NOMOD-CH Keyless Connected Ready Smart Door Lock, Touch Keypad? If not can you please advise on a latch that will that is 85mm or less in width. (The door frame is narrow!)
Many thanks
Mark
Mark, Frieth Nr High Wycombe
The Yale Keyless locks work with any night latch with a backset of 60. The Union 1098 and Union 4L67E are your best options with the 85mm restriction.
Jonathan P
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Can this lock be integrated with an existing 'buzzer release' in the door frame?
Alex, London
Providing the lock and your door release can be linked together then this lock could be integrated into your current system.
Phil R
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Is it possible to get two locks and have them configured so that the same key operates both locks?
Simon, Gerrards Cross
It is possible to have two of these locks keyed alike but due to the complexity of the keys, they have to be ordered as a special item direct from the manufacturer. Please call our sales team on the number above for a quote.
Jonathan P
Was this helpful? 14