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FAQs (47)

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Could this be applied to an external gate if you placed the battery housing in a Weatherproof Enclosure?
Anonymous
This would work perfectly on a gate if the battery compartment is protected as that part is not weatherproof.
Jonathan P
Was this helpful? 51
 
Can you open and lock the door from your app from another room? Or is your phone just able to be used as a key? Also, what module do you need to add to this (There is about 3 diff coloured Z Modules) lock so you can link it to the smart hub and have full iPhone connectivity.
adam ellis
You can open the door remotely via the APP, however you would need a hub. If you own the Yale SR-Smart Alarm you would need the Yale Smart Lock Connected Module. If you own a third party hub such as the Samsung SmartThings the Yale Smart Lock Z-Wave Module (2nd Generation) would be the best option.
Tom W
Was this helpful? 42
 
Can this lock be used on a external PVC door?
Lisa, Leeds
The Yale Keyless lock series are not suitable to fit on to a PVC door, because they usually incorporate a multipoint locking system. The Yale Conexis L1 Smart Lock would be a more suitable option.

Jonathan P
Was this helpful? 46
 
Is this lock fire rated? Or are there any fire tests etc that it conforms too?
Dan, Dorset
Unfortunately this lock in not fire rated.
Tom W
Was this helpful? 31
 
Can I change the PIN code remotely Eg via an app if I am not at the house where the lock has been installed.
Kevin, CATERHAM
Due to security the pin code can only be changed from the main control panel.
Tom W
Was this helpful? 37
 
Can this be used in conjunction with Yale PBS2 so it conforms to BS3621:2007?
JSB
The Yale PBS2 - Auto Deadlocking Nightlatch (40mm) will lose its BS3621 rating if it is used with the Yale Keyless locks. One stipulation for Insurance Approved Nightlatches is that it must have a 6 pin cylinder key lock.
Jonathan P
Was this helpful? 45
 
Could I fit 4 of these locks and have them all unlock-able from the same Key Fob.
thomas, ipswich
Multiple locks can be paired with the same Key Fob.
Tom W
Was this helpful? 33
 
Does this lock have snib or something similar to the night latch to stop the door locking behind you momentarily.
Govind VEKARIA, Ilford
You would need a night latch to work along side the Yale Keyless Digital Lock. I can recommend the Yale Keyless Connected Lock Kit + Y3 Night Latch (Polished Chrome) which includes a snib button.
Tom W
Was this helpful? 38
 
What's the range on the tags, fobs etc for this lock? Will it unlock if the fobs are in my pocket or do I have to get them out and tap them on the lock?
andrew, EXETER
The keytags need to be touched on or swiped over the keypad of this lock to register. The push button keyfobs have a 10 meter range.
Phil R
Was this helpful? 28
 
I am very interested in one of these locks. I have a concern about being locked out of my house! I notice that you have answered one of my concerns in a previous enquiry (being able to open should the batteries fail). My query is more serious really. What if there is a total failure of the electronics? Am I locked out? Will I have to resort to a hammer and chisel? Thanks
Anthony Wellbeloved, cardiff
In the unlikely event of complete failure to the the electronics, there is no mechanical override so you would need to find another way into the building. For complete piece of mind, you may prefer to look at Digital Door Locks that have a Key Override.
Jonathan P
Was this helpful? 32
 
What happens if I lose the key card and can't remember the PIN. Is it easy to program a replacement key card?
L, London
Replacement key cards and key fobs can be ordered from us at anytime and are very easy to program.
Tom W
Was this helpful? 32
 
If I get two of these locks can I program one fob to work on both lock systems?
Joe, Leighton Buzzard
Yes, it is possible to use one fob with two different locks.
Tom W
Was this helpful? 33
 
Will this system work with Nest or should I use the Yale Android App?
Takki, Oban
Unfortunately the nest operating system is not yet compatible with the Yale Keyless range. However as long as you have a third party automation system you can download the Yale app.
Tom W
Was this helpful? 33
 
Would this work with a tubular latch?
M cannings , Lincoln
No, unfortunately the Yale Keyless series is only designed to be compatible with a standard nightlatch.



Tom W
Was this helpful? 32
 
How many individual codes can we programme? Is there a way to report on use by each user?
Anonymous
The Keyless Digital Lock supports 20 PIN codes but does not have an audit trail facility.The Keyless with Z-Wave Module - Chrome () does have the facility of an audit trail when connected to a Z-Wave Smart Home System.

An alternative is the Codelocks CL5010 - Key Override which has up to 90 user codes and can be upgraded to include an audit facility if needed.
Jonathan P
Was this helpful? 26
 
Does this lock automatically or would it need to be manually locked?
Rhys, Swansea
Once the door has been shut the lock would engage automatically.
Tom W
Was this helpful? 29
 
Does this conform to a British standard. Wondering what the insurance company will make it?
Anonymous, GLASGOW
Like most night latches, this lock does not confirm to British Standards and will only receive insurance approval when used in conjunction with one of these British Standard Deadlocks.
Tom W
Was this helpful? 29
 
I want to retrofit a combination lock in place of my rim cylinder to allow my bnb guests entry without giving them a key (which can be copied). I don't want to have to drill a second hole for the battery pack as its a rented property - is there a product that utilises only the existing rim cylinder hole and my existing yale nightlatch without having to drill that extra hole?
Chris, London
The Yale Keyless series is the only range available to directly replace your rim cylinder and used with an existing nightlatch. Unfortunately, an extra hole will need to be drilled in order to correctly fix and to connect the internal battery pack.

Jonathan P
Was this helpful? 23
 
Can this this lock be used with any night latch. Eg era?
Anonymous
Yes, the Yale Keyless can be used with most Nightlatches, meaning you can use your existing lock regardless of brand.
Jonathan P
Was this helpful? 29
 
Can I operate the deadlock function on the nightlatch with the Yale keyless digital lock? (from the outside as I was using a traditional key / rim cylinder)
Anonymous
The Yale Keyless is designed to replace the key locking cylinder and will retro-fit with most 60mm Nightlatches. The deadlock function will not be operable with the Yale Keyless if an extra turn of the key is normally required with your existing Nightlatch.
Jonathan P
Was this helpful? 23
 
I want to use a digital lock on the door of my restaurant toilet as random people walk in just to use the toilet. Which product would you recommend?
Dhawal, London
The Yale Keyless would be perfect although you would need to fit a nightlatch on the inside of the door to work or alternatively you could purchase the Keyless Digital Lock Chrome - (including Y3 Nightlatch) (Polished Chrome).
Jonathan P
Was this helpful? 27
 
What material is it made of?
Anonymous
The Yale Keyless locks are constructed from steel with a glass and touch screen keypad.
Jonathan P
Was this helpful? 27
 
Which digital external door lock has the largest and clearest pad for an older person - My mother in law, to use? Also, which is the easiest to use. Thanks
c Whitworth , Wilton
The Yale Keyless Digital Door Lock Series have the one of largest keypads, are easy to use and are very visible, even at night.
Jonathan P
Was this helpful? 23
 
Why is it not suitable for a fire door? Can you recommend a product suitable for an apartment door inside a block? i.e. doesn't need weather resistance but I assume is a fire door.
Gareth, Cardiff
The Yale Keyless digital door locks unfortunately, offer no fire protection. You may be interested to look at the digital door locks by Codelocks which, when purchased with the optional intumescent fire kit, makes the lock suitable for 30 and 60 minutes fire doors.
Jonathan P
Was this helpful? 29
 
Can the lock be installed on a side gate where the whole door is external inside and out? (If the side gate was built to accommodate lock).
Anonymous
The Yale Keyless locks cannot be installed to a gate where the back of the lock is outside as the battery compartment is not waterproof.

You may need to look at Mechanical Digital Door Locks that are designed for external doors.
Jonathan P
Was this helpful? 25
 
Do you have an upgraded version of this, with a key backup or remote control?
Glo
Yes, the product that you are referring to is called the Yale Keyfree Chrome.
Jonathan P
Was this helpful? 27
 
Can this lock be retrofitted to a 40mm night latch as opposed to 60mm?
Steve W, York
Unfortunately the Yale Keyless locks are only suitable for a night latch with a 60mm back set.
Tom W
Was this helpful? 28
 
What happens if the batteries run out? Can this be wired to the mains instead?
Anonymous
When the power is running low, a warning light will come on reminding you to change the batteries. If the batteries run out, there are two battery contact points at the bottom that fit a standard 9v battery, allowing you to power the lock temporarily to enter your pin. This lock cannot be connected to the mains power supply.
Jonathan P
Was this helpful? 28
 
Hi I have a static caravan that I rent out and was looking to fit this, would it be suitable for this? Thanks
Mike , Lincoln
The Yale Keyless locks are ideally fitted to wooden doors and must have a nightlatch fitted to the inside of the door in order to work. Most caravans have UPVC doors with a multipoint locking system. The only digital lock suitable for this application is the Yale Keyfree.
Jonathan P
Was this helpful? 26
 
If batteries run out can the door be opened from inside, also how long should batteries last approx?
Phil Sumner, Cheltenham
This lock can always be opened from the inside regardless of battery life. The lock is operated by a nightlatch on the inside of the door which does not require batteries. On the outside of the lock there are two battery contacts for use with a 9v battery. These provide emergency power in the event the batteries do run flat and allow you to operate the lock.

It is recommend that you change your batteries every 12 months but you should be able to unlock your door up to 10,000 times on one set of 4 x AA batteries.
Jonathan P
Was this helpful? 32
 
Does this include a compatible night latch, or does that have to be purchased separately?
Ashley
The Yale Keyless locks must be fitted with a nightlatch. This model doesn't come with one as standard and will need to be purchased separately. The Yale Y3 - Standard Night Latch is one that we recommend.

Tom W
Was this helpful? 26
 
Can this lock be used on an emergency exit? Is it compatible with a push bar/pad?

If not, do you offer a keyless lock that does?
Justin Dooley, Wirral
This is designed for use with a nightlatch and would likely not be compatible with a push bar lock.
Phil R
Was this helpful? 11
 
The lock can be used with up to 20 pin codes and 20 RFID tags. Is this the same 20 or can there be a total of 40 different users 20 with codes and 20 with tags?
John, Galashiels
You can have a maximum of 20 pin codes registered, You can also have a maximum of 20 RFID tags along with these 20 codes.
Christian B
Was this helpful? 12
 
Can this lock work with a composite door
Jake, Gillingham
Providing it can be fitted flush to the door and connect to a nightlatch on the inside of the door this should be possible.
Phil R
Was this helpful? 9
 
Can you pair up the z wave module gen 2 to the lock on the door which is five metres away which was never paired before?
BRIAN CONAGHAN, Altrincham
The Z-wave module allows the lock to be connected to a 3rd party Z-wave system/hub. It is not used to link locks to each other.
Phil R
Was this helpful? 9
 
Can this lock be installed on an outside gate. Is the internal part weather resistant?
Owen Jones-Wells, POOLE
This would be unsuitable for external use due to its internal battery compartment which is not weather resistant.
Tom W
Was this helpful? 13
 
When the unit auto-locks so it cant be opened from the outside, does it also mean its locked from the inside, ie. does it prevent the night latch handle being turned, or does being locked on the outside not prevent the internal handle from being turned to open the door from inside?
N Gray, London
The night latch could be opened on the inside by twisting the handle. The 'Auto Lock' feature is to prevent people following in from the outside.
Phil R
Was this helpful? 13
 
Is there an app that lets you remotely create/remove new PINs, ie. if I was away could I remotely create a new PIN to allow temporary access and then disable the PIN afterwards?
Nigel G, London
Fitting the Yale Smart Lock Z-Wave Module (2nd Generation) to this lock using this in conjunction with the Z-Wave app and an existing home automation system would allow the remote access to create and remove PIN codes.
Phil R
Was this helpful? 13
 
Would a night latch lose its BS8621 rating if used with this?
Phil, London
The nightlatch would retain the BS3621 rating when used with any of the Yale Keyless locks but the Keyless doesn’t become BS3621 rated.
Javaid H
Was this helpful? 15
 
Can you let me know if this very noisy when it unlocks? We used one of these in the USA and it was very noisy.
Julia, Guildford
The Yale Keyless series can switch between three volume settings; standard, quiet and silent.
Tom W
Was this helpful? 19
 
Can this lock be used on internal doors?
Caroline Hoffman, London
This lock can be used on internal doors providing there is a nightlatch it can work in conjunction with.
Phil R
Was this helpful? 6
 
Is this lock SBD compliant?
Gurpal Sekhon, Virginia Water
Unfortunately this lock is not SBD Compliant.
Tom W
Was this helpful? 12
 
I’m looking at the Yale Keyless Connected Smart Lock for an internal door that opens outwards. I want to know if I can buy a night latch that is compatible with a door opening outwards as the one I have at the moment is designed for a door opening inwards.
Peter Highfield, Worthing
I can recommend the Yale 99Z - Standard Night Latch (60mm) however this must be ordered with the reverse strike plate which can be found in our accessories section.
Tom W
Was this helpful? 22
 
What happens if your broadband/wifi signal goes down? Are you locked out of your home or can you use an app on your mobile phone to get in?
Claire, MANCHESTER
This lock is not linked or connected to the internet. You can access via entering the code on the touch screen keypad or by using the swipe card or key fob.

Phil R
Was this helpful? 14
 
Is this product compatible with Hive home automation? Thanks
Richard, Cirencester
Unfortunately the Yale Keyless locks are not currently compatible with the Hive home automation system.
Tom W
Was this helpful? 24
 
Can this lock operate as, or in place of a Euro-profile cylinder on an Espagnolette locking door?
Anonymous
The Yale Keyless Digital Door Locks are designed to be fitted to a wooden door, used with a Nightlatch and replaces the rim cylinder of the Nightlatch. They are not compatible for use with Espagnolette locking doors.
Jonathan P
Was this helpful? 22
 
I am considering fitting this lock to our office door, the aim is to avoid the use of PIN codes as much as possible, how many RFID cards or tags can be used with this lock?
Will, London
The Yale Keyless Series can work with up to twenty RFID cards or key fobs.
Tom W
Was this helpful? 17