System sounds great but concerned about reading about systems being hacked (after resetting default passwords) and wireless jamming devices?
Paul, Shefford
The Yale Smart Alarms work on a very secure rolling code frequency of 868MHZ which offers a more stable connection and helps prevent anti jamming devices.
I am interested in replacing my old wired system (which doesn't work), can the external siren be mains powered instead due to accessibility to change batteries?
Stuart turner, Norwich
All components for the alarm systems are battery powered only. They do not have the facility to be wired into the mains electricity.
What happens if there is a power cut or someone was to turn the power off to the circuit with the hub on? Would the system still record images/video and then send on reconnecting? My consumer unit is in the garage so could be used to isolate the system and this is a concern before purchase.
Andrew, Batley
The Yale Smart Home Alarm Series has a built in rechargeable battery located in the hub and all contacts work with standard batteries so in the event of a power cut your alarm and its key features would be fully operational.
Can the system be bought with the pir video camera instead of the pir still image camera? Also, do Yale have a dual technology motion sensor for this system?
John Morris, Harrogate
Accessories for each alarm kit cannot be swapped because the boxes are security sealed. You may prefer to order the Yale Smart Home Alarm Kit - SR-320 and add the Yale Easy Fit PIR Video Camera as an accessory when you add the alarm to the basket. Yale do not currently supply dual technology motion sensors.
What sort of batteries do the door sensors, PIR detectors and cameras take, and how often do they need replacing?
Colin Wells, Lancaster
The door sensors use V3 Lithium batteries. The PIR motion detectors and cameras take AA batteries. Both devices include batteries and they should be replaced every 18 months on average.
My question for Yale SR-340 alarm is; can a photo be taken anytime from the Yale Easy Fit PIR Camera, even when the alarm is not triggered? Also, can the camera make a video or just pictures.
Manav, london
Using your Yale APP, a photo can be taken at anytime even when the device is not triggered. The product YL-EF-PC can only take still images. If you would like the option to record videos, I can recommend the Yale Easy Fit PIR Video Camera.
Yes, they can be used on most patio doors (this does depend on the door itself) please make sure that once the Door Contact is fitted there is no more than a 10mm gap between the contact and sensor.
I have a wisebox v2 that controls some lighting outside. I've noticed that the Yale system runs on the same radio frequency. Will they interfere with each other?
Dan Higgin, Manchester
The alarm system uses a rolling code / frequency technology to prevent interference from 3rd party systems or devices.
I live in a old cottage that has internal and external solid stone walls that are 460mm thick. Will my external siren and PIR cameras etc still work with this type of wireless system or do I need a wired system for my house?
Luke Jones, Bristol
The normal wireless range is 30 meters but this would be reduced slightly due to the thickness of the walls in your home.
Does the system record video/stills in the event of the alarm triggering so that they can possibly be used for evidence at a later date? If yes, then how long does it record for and how long are the recordings kept for?
Dave
The camera can capture an image or record a 10 second video. The images or video can then be viewed on your SmartPhone using the Yale Smart Home Alarm App and stored on the device the app is used on.
Can you run system through a NVR to record images so you can view recorded data online?
paul, manchester
Unfortunately there is no constant record function or facility to connect the Yale Alarm Series to an NVR box. Once photos have been taken, they will be sent directly to your smartphone.
I have several people who come into my house to walk my dog, not all have a smart phone. Will they be able to arm and dis-arm the system using the keypad?
Jane, Dumfries
If a code has been set on the keypad this can be used to arm and dis-arm the system, there is also the option of the Yale Easy Fit Keyfob that can be added to the system as an accessory.
Can the basic alarm system (minus online features) be setup without a broadband connection being active. I'm moving into a new house and broadband may not be active when I move in but I still want the house to be alarmed from day 1.
Neil, Warwick
The Alarm system will still be active without an internet connection but you would not get the email or text notifications advising of an activation until an internet connection is established.