System sounds great but concerned about reading about systems being hacked (after resetting default passwords) and wireless jamming devices?
Paul, Shefford
The Yale Smart Alarms work on a very secure rolling code frequency of 868MHZ which offers a more stable connection and helps prevent anti jamming devices.
I am interested in replacing my old wired system (which doesn't work), can the external siren be mains powered instead due to accessibility to change batteries?
Stuart turner, Norwich
All components for the alarm systems are battery powered only. They do not have the facility to be wired into the mains electricity.
What happens if there is a power cut or someone was to turn the power off to the circuit with the hub on? Would the system still record images/video and then send on reconnecting? My consumer unit is in the garage so could be used to isolate the system and this is a concern before purchase.
Andrew, Batley
The Yale Smart Home Alarm Series has a built in rechargeable battery located in the hub and all contacts work with standard batteries so in the event of a power cut your alarm and its key features would be fully operational.
Can the system be bought with the pir video camera instead of the pir still image camera? Also, do Yale have a dual technology motion sensor for this system?
John Morris, Harrogate
Accessories for each alarm kit cannot be swapped because the boxes are security sealed. You may prefer to order the Yale Smart Home Alarm Kit - SR-320 and add the Yale Easy Fit PIR Video Camera as an accessory when you add the alarm to the basket. Yale do not currently supply dual technology motion sensors.
With the Yale Smart Living SR-330 does it have to be connected to the WiFi to work or can it be used without a connection and still go off when armed if triggered?
Stewart, Hull
Without an internet connection, this alarm will work as a standard alarm system. Triggering the alarm will activate the siren but you wouldn't receive notifications via the app.
What sort of batteries do the door sensors, PIR detectors and cameras take, and how often do they need replacing?
Colin Wells, Lancaster
The door sensors use V3 Lithium batteries. The PIR motion detectors and cameras take AA batteries. Both devices include batteries and they should be replaced every 18 months on average.
Yes, they can be used on most patio doors (this does depend on the door itself) please make sure that once the Door Contact is fitted there is no more than a 10mm gap between the contact and sensor.
I want to turn on the alarm from the panel next to the exit door (which has a sensor).
Is it correct that if the door is open and I press the arm button on the panel the system will not arm (since the door is open to allow me to get out)?
How can I arm the system in this scenario? only with the app?
Francesco, London
As Standard the alarm would not arm, however you can 'Force Arm' the alarm by pressing the arm button a second consecutive time. You can also do this via the app but you would receive a warning notification to advise that the door was open.
I live in a old cottage that has internal and external solid stone walls that are 460mm thick. Will my external siren and PIR cameras etc still work with this type of wireless system or do I need a wired system for my house?
Luke Jones, Bristol
The normal wireless range is 30 meters but this would be reduced slightly due to the thickness of the walls in your home.
Does the system record video/stills in the event of the alarm triggering so that they can possibly be used for evidence at a later date? If yes, then how long does it record for and how long are the recordings kept for?
Dave
The camera can capture an image or record a 10 second video. The images or video can then be viewed on your SmartPhone using the Yale Smart Home Alarm App and stored on the device the app is used on.
Can you run system through a NVR to record images so you can view recorded data online?
paul, manchester
Unfortunately there is no constant record function or facility to connect the Yale Alarm Series to an NVR box. Once photos have been taken, they will be sent directly to your smartphone.
What would happen if an intruder turned off the router in my house? Would the camera still take photos, and would I still receive these photos to the App?
Steve Oliver, Cheltenham
Without WiFi connection you will not receive pictures or notifications via the Yale App but the alarm siren would still sound when the alarm is triggered.
Can this Yale security system be used to place the camera outdoors to detect movement?
Ali, Birmingham
The alarm system is designed for internal use only, the sensors have not been tested for performance outside where they are exposed to the elements. We do offer a range of CCTV Kits which are suitable for outdoor use should you wish to consider these.
I note the range is 30 meters from the PIR to the hub. I think I am right on the limit of that, as I plan to locate PIR in my garage. Is there another system with a greater range?
Can this be run as a completely silent alarm, i.e. when there is an intruder, customer and police are notified but no audible alarm is triggered in the building? I believe this provides a better chance of catching the intruder than audible alarms which neighbours/passers-by generally do nothing about, and just encourage the intruder to hurry up and/or destroy the alarm if possible.
Chris, Liverpool
This alarm could be silent, if you do not use the external siren when operating the alarm. Providing the hub is connected to the internet router you would still receive an alarm activation notification to your mobile.
Can this alarm be setup to make 3 zones or any additional items be purchased to do this? I want to arm my house as suggested (Downstairs and as a whole depending on if I am in) but also my garage separately to the house. Can this be done?
Ben, Nottingham
The alarm system will only allow 2 zones to be set, all sensors with in a zone must be either active or in-active.
Which is the newer system, Easy Fit Kit 3 or the SR-330? Which is best?
Andy b, Manchester
The SR-330 alarm kit is the most recent model and includes Yale's new Smart Living branding and an upgraded Wi-Fi control box. The alarm is controlled by your SmartPhone with exactly the same features and accessories as the Yale Easy Fit SmartPhone Alarm which is being phased out.