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FAQs (8)

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Can this camera be used outside?
Chris Giblin, Sheffield
These cameras are weather resistant and suitable for external use.
Tom W
Was this helpful? 21
 
Can you get cameras that also record audio. If not, what type of microphone is suitable?
D. Allday, Guisborough
The Arlo Pro Smart Security System with 4 Cameras - VMS4430 has a two way microphone. However, if you require a wired CCTV kit, you can purchase an external microphone from most electrical stores which will plug direct into the DVR box.
Tom W
Was this helpful? 20
 
I have the older 720 system and want to know if I got the new HD-1080 system can I use the old cameras in it also to make up 8 cameras.
Alan, Manchester
Unfortunately the HD-1080P CCTV Kit would not be compatible with 720P cameras.
Tom W
Was this helpful? 11
 
Can two or more people/phones register to watch and use the same CCTV setup or one phone only? I heard only one person can register?
fred, london
Multiple people can register, however only one person can log in at any one time for security purposes.
Tom W
Was this helpful? 21
 
What power is supplied from the dvr to power the cameras?
Mel stenton, Horwich Bolton
Although the cameras are connected to the DVR system they are powered via a mains socket.
Tom W
Was this helpful? 13
 
I understand the Yale DVR can be upgraded to 4TB.
How is this done and is it possible to buy the DVR already upgraded.
John Roberts, Nether Stowey
You would have to purchase a new hard drive, however please note that if the existing hard drive is removed within the 2 year manufacturers warranty the warranty would then be be voided.
Tom W
Was this helpful? 8
 
I've just bought the Yale smart home alarm from you. I'm interested in the Yale 2 camera wireless external camera system but I want it to work without alerting me on internet because I'd be getting constant alerts from postmen and harmless callers when I'm out. Will it work and record to DVR box without alerting me if I want? Can it record to the cloud if I want for future recall?
M Newman, Uppingham
Notifications can be disabled at any time, unfortunately any saved data would be recorded on the DVR box as it is not compatible with any cloud based storage service.
Tom W
Was this helpful? 5
 
If we buy the SR-340 smart home alarm system, smart home 6 camera cctv and Conexis can they all work together and can the door lock arm/un-arm the alarm system? etc
martin shields, corby
They would all have the convenience of working off one single App, however they would all work independently as they are separate systems.
Tom W
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