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Recently I purchased a Yale Sync Alarm from your company. Can you tell me how to fit the window contact sensors to a recessed window with rounded trim? The contacts do not sit close enough. I have sent Yale an email two weeks ago with no response. Thank you for any help.
Ceri, Swansea
The door contacts are supplied with a spacer which should allow you raise one side of the contact to meet the other if this is positioned higher. Please note the two elements do not need to be touching you can allow up to a 10mm gap between both elements.
Phil R
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