FAQs (49)
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Michael Faasen, LONDON
You can access all of the alarm settings and features via the Yale Smart Home Alarm App (available for iOS 9.0 and above or Android 4.2 and above). The system can be activated and deactivated using your SmartPhone.
Christian B
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108
Nick, Newport
Alexa will ask for a unique PIN which has been set by the user in order to arm/disarm.
Christian B
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67
Aaron Smith, Folkestone
The siren can be deactivated in the learn mode setting which can be accessed via the Yale App.
Tom W
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91
Matthew Shephard, Kent
The sensors supplied as part of the system are not pet friendly so an animal would trigger the alarm if detected. Pet friendly sensors are available to purchase as an option.
Phil R
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97
Lynn George, Berkhamsted
All our alarm systems are classed as self monitored and self installed alarms, however this does not make them any less reliable than a insurance approved system and you have the comfort of knowing there is no monthly subscriptions.
Tom W
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96
Jamie Bourke, Pontefract
The Sync is the latest model by Yale, it has an extended 200 metre wireless range and is also compatible with Amazon Alexa and Philips Hue.
Tom W
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83
J, Birmingham
If the internet connection is lost, the alarm will still activate and the siren sound as normal. However you will not be notified until an internet connection is re-established.
Christian B
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91
Kenneth Evans, NEWARK, NOTTINGHAMSHIRE
Yale advise not to use re-chargeable batteries, quality alkaline batteries are recommended.
Tom W
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106
D White, Daventry
We advise that the batteries last for around 18-24 months on average.
Tom W
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93
Tony McCaffrey, Liverpool
A second key pad can be added at any time.
Tom W
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79
Mark, Croydon
You are in complete control of what accessories you add to the Part Arm feature.
Tom W
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19
MrsWhittington, Brandon
The keypad is armed and dis-armed by entering a code.
Phil R
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14
Arran , Burgh heath
You will receive a notification via the app to advise if a component battery is running low.
Phil R
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14
14
Kevin, Shaftsbury
The main differences are:-
The SR-320 has a 30 meter wireless range and you can add up to 20 components to the system.
The IA-320 has a 200 meter range and you can add up to 40 different components. You can also link the IA systems to Alexa.
The SR-320 has a 30 meter wireless range and you can add up to 20 components to the system.
The IA-320 has a 200 meter range and you can add up to 40 different components. You can also link the IA systems to Alexa.
Anne K
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14
Harry Deerin, Stirling
The Yale Sync Smoke Detector is compatible with this alarm system.
Christian B
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22
Bob, London
The system cannot be customised with a timer option. It would need to be activated or de-activated manually.
Tom W
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26
Pete, Guildford
Unfortunately this model does not support IFTTT at present. However I can recommend the ERA HomeGuard Smart Alarm Pro - Junior Kit, which is compatible with Alexa, Google Assistant and Light Wave.
Tom W
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21
Vincent F, High Wycombe
If the amount of movement is large enough to register and the alarm is armed it may trigger the alarm.
Phil R
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12
Roman Trawicki, Hemel Hempstead
The alarm will accept up to 40 different components.
Anne K
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16
Dan , Plymouth
Key Tags are not currently available as an accessroy ,however we do sell the Yale Intruder Remote Keyfob.
Tom W
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22
Martyn, Gloucester
The siren box is powered by four size D 1.5v batteries that last on average 18-24 months.
Ashley I
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16
Farah, walsall
You can choose how you wish to be alerted. Options include e-mail alerts or text alerts, as well as push notifications via the app. To manage your notification settings go in the Yale Home App menu, select “Settings” > “Users”>”Notification Settings”.
Christian B
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14
Richard, Petersfield
Additional sirens are not available as an accessory for these alarm kits.
Phil R
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10
Peter, Eastleigh
These systems are all self monitored and are not connected to any third party, so for Yale to add a subscription service to these systems would be extremely unlikely.
Christian B
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Any , Newcastle
WiFi would be needed to set up the system unfortunately as you would have to register the hub via the App.
Tom W
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J, Newcastle
BT fibre FTTE would be perfectly compatible.
Tom W
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13
Den, Morden
Multiple phones that have the app downloaded can share access to all the features.
Tom W
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13
Pete, Guildford
The main differences would be the compatibility of the IA 300 range with Alexa, Philip Hue and the 200 meter wireless range of the components.
Tom W
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17
Vincent, London
If a component is triggered it would set the siren off for a short period of time, the time can be manually adjusted to suite your preference.
Tom W
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33
Paul H, Bramhall
The Easyfit components are not compatible with the IA range of alarms. The components which are compatible are as follows.
Yale Intruder Door Contact , Yale Intruder PIR Motion Detector, Yale Intruder Keypad, Yale Alarm RFID Tag (Twin Pack), Yale Intruder Remote Keyfob, Yale Intruder Pet PIR Motion Detector.
Yale Intruder Door Contact , Yale Intruder PIR Motion Detector, Yale Intruder Keypad, Yale Alarm RFID Tag (Twin Pack), Yale Intruder Remote Keyfob, Yale Intruder Pet PIR Motion Detector.
Christian B
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27
Joe Barbera, Biggleswade
The PIR sensors respond to any motion when they are set, and would trigger the alarm if the window is opened.
Christian B
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8
Michelle de Jesus, Swansea
The Yale Sync alarm is now compatible with Google Assist.
Christian B
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8
John, Newport
Outdoor siren has a flashing comfort indicator light.
Anne K
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8
Mike Collis, Kent
Unfortunately it is not compatible with Google Home Assistant. The Yale Sync can be connected on the same app as other Yale products.
Tom W
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12
David Yule, DONCASTER
There is currently no PIR image camera available for the intruder range of Yale alarms. Alternatively you may want to consider either the Yale SR-320 Wireless Smart Alarm Kit or the Yale SR-340 Smart Home Alarm System as both the Yale Easy Fit PIR Video Camera and Yale Easy Fit PIR Image Camera are compatible for these systems.
Christian B
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12
12
Also we have a lot of wifi issues with home automation, if there is an issue with the alarm is there a way of connecting a secondary hub?
Lloyd, Kidderminster
The key fob has buttons that can be used to arm, disarm or emergency trigger your alarm system from up to 200m away from the control panel. There is no secondary hub option, but you could consider the ERA HomeGuard Smart Alarm Pro - Premium Kit as it has the ability to send a text via a sim card instead of wifi if needed.
Ashley I
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38
Scott, D
Siri could be used to open the Yale Smart Home App. However Siri could not be used to access and set any features of the alarm.
Christian B
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12
Jeff Shipton, Huntingdon
The system can be set to alert you in this manner when the door is opened.
Phil R
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5
Martyn, Bristol
Yes you can remote activate the alarm using your smartphone.
Phil R
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7
John Hart, Truro
The door sensors are supplied with an adhesive pad and spacer to enable fixing.
Phil R
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11
Ernesto Velasquez, Plaistow uk
The alarm would work perfectly fine in the Philippines. Please be aware this unit has a UK based warranty.
Christian B
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7
SIGITAS BUKNYS, London
The alarm would fully function as long as it was connected to WiFi , however the manufacturers warranty provided is not valid overseas.
Tom W
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11
Dana, wellingborough
While the IA-Sync range does not have a compatible internal camera, you can add a Yale CCTV system and share it on the same app.
Tom W
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11
David Yule, DONCASTER
The Yale IA systems are compatible with the Yale Intruder range of accessories. We sell these individually, the door contacts you need are Yale Intruder Door Contact.
Ashley I
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11
Graeme, Newbury
Mains power is required, the back up battery would be there as a precaution just in case you have a power cut.
Tom W
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16
Jaz, Readiung
The system will show as armed or disarmed using the Yale Smart Home App. You are able to set an entry time delay on this alarm upon entering the property.
Christian B
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12
brett parker, Teddington
No wiring is required as the accessories are all battery powered.
Tom W
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21
i.e. so that a night time humans wandering downstairs won't set off the alarm.
Duncan Robinson, Bexley
The Yale Sync alarms can be setup with 2 different zones, allowing you to have selected sensors unarmed during the night if needed.
Tom W
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40
Michael Chapman, King's Lynn
Unfortunately this is not possible, the hub would have to be connected to your router via Ethernet cable
Tom W
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23
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