Excellent product

Easy to setup with user friendly app, although main alarm controller did fail to pair the first time. No other problems just scan the qr codes to pair accessories. Easy to setup users on the app. Excellent home arm function where you can choose which sensors are armed in the house, excellent for setting at bed time. Very good range on sensors, we have even put a motion sensor in our detached garage and have had no issues with signal. Backup battery lasts a good 8 hours if power is lost. You also get alarm notifications to your phone letting you know which room has triggered the alarm. Would definitely recommend

Very impressed with the basic system, PIRs, door magnets, siren alarm box all very good.

The cameras are terrible they connect when you set up but when you go to review they are off line, this then involves resetting up, which is time consuming. I contacted veho directly as it's not safe fault, they told me they are waiting for the fix & an up date . I've been waiting 3 months. Considering changing alarm altogether & using another company like RING.

Safe sent responsible for the poor customer aftercare, support, but need to understand the frustrations of the faulty items as they continue to sell the products as a great value for money product.

Bought the standard kit with additional door contacts and two operating fobs. The door contacts were out of stock so delivery was initially delayed but one of the staff contacted me regularly to update, sent out part of the order and the outstanding items when they were in stock.

Found fitting the kit easy and used the qr codes and mobile phone camera to include extra fobs, extra door contact and bell box onto the app set up. All included on the list of equipment first time without a problem so found setting up quite easy.

All in all quite happy with the system, time will tell how robust it is but up to now everything has performed without a problem. Really impressed with the young man from the sales team who contacted me about the delayed items, made three calls to update me on my mobile about delivery over the month we were waiting for the door contacts to arrive. Well done that man!!

Very easy installation and set up. App is easy to use. Ability to program automated, timed, daily arm/disarm is a great feature so user doesn’t have to remember to arm/disarm every day. Good technical support available from Cave when issues arise. Overall a decent improvement in security. However: Some bugs/quirks in the software which can leave you exposed e.g. timed system arm fails to arm and doesn’t notify the user or WiFi temporarily disrupted and system doesn’t reestablish a connection. Feels like software is still under development. Adhesive pads for sensors are not fit for purpose.

I use the system for my garage, I’m not sure I’d use it for my house.

The product has a quality appearance and seems well constructed. Setting up was fairly straightforward, and help was available both through Safe.co.uk and the manufacturer’s website (Veho), using online chat which was quickly and efficiently answered in both cases. Adding devices such as additional PIRs or door / window contacts was really easy using the QR code scanning system. Likewise, adding new users was very simple. Operating the alarm using the logical app menus is great, too, and the options to activate your own choice of entry points or PIRs is really useful, particularly if you have large dogs that may activate the PIRs. Delivery was very quick (and free). Good service all round.