Privacy Statement

The following text is an excerpt from Section 15 of our Terms & Conditions document available on this site and presented here for ease.

This Privacy Statement was last updated on the 12th October 2015.

15. Privacy Policy

15.1. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

15.2. This privacy statement covers the Web site www.safe.co.uk because this Web site wants to disclose its information practices and demonstrate its commitment to your privacy.

If you have questions or concerns regarding this statement please contact us.

15.3. If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information such as name, email, billing and shipping addresses and financial information such as credit card number and expiration date if paying by credit or debit card.

We use this information for billing purposes and to fulfil your orders. If we have trouble processing an order, we will use this information to contact you.

At the time of ordering you may also subscribe to our email newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe and the option not to receive our newsletter. Please see the point 15.4. below regarding opting-out of promotional communications.

15.4. We will not email you in the future unless you have given us your consent and we will provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication. Additionally we offer an opportunity to opt-out of certain communications on our contact us page, or you may contact us by phone on 01772 730 320 or by post at The Safe Shop Ltd, 1 Strand Street West, Preston, Lancashire, PR2 2NS to opt-out.

15.5. We use outside shipping companies to fulfil orders, and a credit card processing company (Barclays PLC) to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Due to the size and weight of the products we supply certain items may be dispatched directly from the manufacturer warehouse. In these instances we will provide the manufacturer with your shipping and contact details to allow delivery. Manufacturers do not retain, share, store or use personally identifiable information for any other purposes.

15.6. We do not share, sell, rent, or trade your personally identifiable information with third parties for any unknown or unrelated uses.

15.7. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

15.8. We use technology to track the patterns of behaviour of visitors to our site. This includes using a "cookie" which is a small text file stored on a user's computer for record-keeping purposes. We use two types of cookies, session ID cookies and persistent cookies.

Session ID cookies are used to make it easier for you to navigate our site and store items in your shopping basket. A session ID cookie will expire when you close your web browser and leave our website. A persistent cookie remains on your hard drive for an extended period of time and enables us to track and target the interests of our users to enhance the experience on our site.

If an order is placed we link the information we store in cookies to any personally identifiable information you submit while placing your order. As an example, if you performed a search on Google and visited our website and made a purchase the persistent cookie would tell us that Google was the website where you found us.

You can remove persistent cookies by following directions provided in your Internet browser's "help" file or by using the Microsoft Help & Support page: How to delete cookies.

If you disable cookies, you may still use our site, but your ability to use some areas of our site may be limited. You may also experience difficulties adding items to your basket and if this is the case you should order via telephone on 01772 730 320.

15.9. This privacy statement covers the use of cookies by The Safe Shop Ltd, www.safe.co.uk, only and does not cover the use of cookies by any advertisers. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.

15.10. To ensure your security we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. By using Secure Socket Layer technology or SSL as it is more commonly known all data entered on our online order form such as address or credit card number is encrypted and transferred securely. Furthermore our payment engine is provided by Barclays PLC providing additional security and our web servers are independently subjected to a daily hacker test using Comodo Hacker Shield.

However no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions regarding security on our Web site please email customer services.

15.11. If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

15.12. If you have any questions regarding our privacy policy or if your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing customer services or by contacting us by telephone on 01772 730 320 or postal mail at the contact information listed below:

Safe.co.uk
1 Strand Street West
Preston
Lancashire
PR2 2NS