0800 432 0722

Price Promise

Free Delivery

Rated Excellent

FAQs (26)

» Ask Question   

Sort by:
 
Is it possible to set one camera to record continuously and the others to record on motion detection?
Gavin, Holbeach
Each individual camera can be customised to either record continuously or on motion detection.
Tom W
Was this helpful? 35
 
Does it have audio?
Louise owen, Barnsley
The system does not record audio. It does however, have audio input and output ports on the DVR, should you wish to connect a microphone to the system.
Tom W
Was this helpful? 44
 
What can the audio output be used for? Also
What is the largest external hard drive I can connect to the DVR and what specifications would it have to meet?
ryan humphreys, Oldham
Audio Output is for connecting to a stereo or amplifier. This is not required when using the HDMI port.you can connect up to 8TB (2x 4TB) or so on. You need to use a Surveillance grade HDD which can be purchased from Swann Direct.
Tom W
Was this helpful? 10
 
Can I order this camera system With extended wiring option more than 18m.
Andrew Mckay, London
Additional cables can be purchased separately from ourselves in the lengths of, Swann 15m White CCTV BNC Camera Cable, Swann 30m White CCTV BNC Camera Cable and Swann 60m White CCTV BNC Camera Cable.
Tom W
Was this helpful? 42
 
Will this system work with 720p and 1080p cameras please?
mark, newbury
No, the 720 and 1080p cameras will not be compatible with this system.
Anne K
Was this helpful? 10
 
On the 4 camera system will the DVR record full 1080pHD at 5 megapixel on all 4 cameras at the same time and how many days will the 2 Tb HDD record for at that resolution?
Heath, Kidderminster
Each camera would record at 5 Megapixel resolution 24 hours a day for roughly 6 days before being overwritten. The number of days recording can be significantly increaased when using motion detection recording settings.
Tom W
Was this helpful? 18
 
I have an existing Swann system that’s past it’s sell by date, my question is - to set up this system could I use the previous power leads to the cameras or would I have to replace them?
Brian, leeds
Providing the cables currently in use are BNC cables, they would be fine to use.
Christian B
Was this helpful? 5
 
I already have Ethernet cable installed in my home. Would this be compatible. If it is what adapter would I need?
Abdul, Birmingham
No adaptor is needed the Ethernet cable connects from the back of your broadband router straight into the back of your DVR box.
Christian B
Was this helpful? 5
 
How big are the cameras?
Neil McNay, Stockton
The camera dimensions are as follows - 15.1 x 7 x 7cm (HxWxD).
Christian B
Was this helpful? 4
 
Is the system IFTT Compatible?
John Kicinski, Kirby Muxloe
This system is not IFTT compatible but does work with Google Assist.
Christian B
Was this helpful? 4
 
Do these kits work with android(Samsung phone) and is there an ongoing subscription charge to view using phone? What length is the warranty?
Gary, Cornwall
System requires Android 4.0 and above. No subscription charge to view the footage from your phone.
The warranty is for 1 Year.

Anne K
Was this helpful? 3
 
Can I connect Swann Outdoor Ultra HD 4K True Detect CCTV camera to Swann DVR-4980 8 Channel 5 Megapixel - 4 Camera True Detect CCTV Kit?
Ihor Kryshmaru, Manchester
Unfortunately the 4K cameras would not be compatible for the 5MP kit.
Tom W
Was this helpful? 3
 
I was looking to upgrade my CCTV system which has failed, it was a Swann DVR8-4150, I was looking at the SWDVK 849804 with 4 cameras, does this system use the same cables so I could change over myself ?
Chris Murdoch, Dumfries
Both of the systems mentioned use BNC cables, So it would be possible to use your existing cables.
Christian B
Was this helpful? 7
 
I'm interested in buying the 8 channel model can WiFi cameras be added to the system for garage and sheds?
Stuart , Ellesmere Port
Unfortunately this system is only suitable for wired cameras.
Tom W
Was this helpful? 5
 
How many phones can connect to the cameras?
Yulia Galasyuk, London
There is no specified number of mobile devices that can be linked to the system.
Phil R
Was this helpful? 7
 
I have a Swann DVR-4980 8 Channel 5 MP 4 camera system, are the 4K cameras compatible with this DVR or do I need a different DVR for 4K cameras?
Geraint Owen, Stoke
The Ultra HD4K Cameras would not be compatible with the 5mp DVR. You would need the DVR that can process the higher resolution.
Phil R
Was this helpful? 9
 
I have just installed this system and during setup it said it had detected a 1080p monitor and did I want it to set to this. So I answered yes. I said yes because that is the tv that was connected. Does that mean it is only recording at 1080p quality or does it still record at 5MP quality so if I played it back on a better quality monitor it would be a better picture?.
Derrick Wales, Ipswich
The camera will record in 5mp, but what you view the image through will determine the clarity and quality of the image.
Phil R
Was this helpful? 9
 
I have the dvr8 4980. I have three 5mp cameras and 2 old 1080 cameras. Will 4k bullet cameras work on this system or do i need 2 more 5mp cameras to replace the 2 old ones ?
Dianne , Leeds
The 4k cameras will not be compatible with a 5mp DVR. Only the 5mp and below would be sufficient.
Christian B
Was this helpful?  
 
I have up lights on the wall below the location I am thinking of for the cameras, 50w LED GU10 bulbs, not mega bright more directed onto the wall, will the light affect the image?
John Holden, Liverpool
Providing the light is not directed into the camera it should not effect the image quality. It could improve the clarity of the image if the light is directed towards the same point to which the camera is viewing.
Phil R
Was this helpful? 10
 
Do the cameras come with an existing short cable connected (to connect to the main BNC cable runs) or do the main runs of BNC video/power cables connect directly to the cameras?
Dave Smith, Bridport
Each camera would have a short cable attached to connect the BNC cables too.
Tom W
Was this helpful? 10
 
Can the camera be mounted internally in any position ie. inside top of window recess or on a window ledge. Will the software then invert the screen view automatically or by menu selection?
Chris F, Stoke
The system software will not invert the camera image, the camera will need to be positioned and manually adjusted to display the image the correct way.
Phil R
Was this helpful? 14
 
I have an old system with analogue cameras already in place, I don't want to re-run new cabling but want HD cameras, can I replace by existing system with this model?
Kiran, London
The cameras on this kit are connected by Swann BNC camera cables. Providing your current system uses similar cables, it may be possible to connect the new DVR and cameras to your existing cables.
Phil R
Was this helpful? 14
 
I would like to install the cameras under the upvc soffits on the house. Are the fixings provided appropriate or would I need to purchase the correct ones?
Simon, Birmingham
The fixings supplied should be suitable for this type of installation.
Phil R
Was this helpful? 14
 
Regarding high and low resolution, is 1080p suitable with smartphones or would the image be distorted? Should 720p therefore be used with smartphone viewing?
Ken, Chorley
The resolution that can be be viewed will be dependent on the type and size of mobile phone screen you have. Most mobiles will accept HD720p (1,280 x 720 pixels) and some will accept HD1080p (1,920 pixels x 1,080 pixels). It is of course recommended to use the setting that best suits your device.
Phil R
Was this helpful? 12
 
Can this system be linked via the appropriate app to more than one phone so that all occupants can access the remote functions?
Chris, Sturminster Newton
This system will allow multiple phones to be linked providing they can download and operate the app.
Phil R
Was this helpful? 11
 
Can a laptop or iPad be connected to the hard drive as well as being in your phones?
Zabeena, Birmingham
You can connect or remotely access the system via the app on a smartphone or tablet providing the DVR is connected to your internet router. This cannot be connected to a laptop.
Phil R
Was this helpful? 11
All questions are answered by our own expert advisors.
We take Visa, Visa Debit, Visa Electron, MasterCard, Maestro, AMEX and PayPal We take Visa, Visa Debit, Visa Electron, MasterCard, Maestro, AMEX and Paypal
Trustpilot