Yale SR-320 Wireless Smart Alarm Kit Reviews

Ref: YL-SR-320
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Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10

9.4 / 10 based on 190 reviews.

£199.00 inc. VAT
Ease of Use Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10
Build Quality Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10
Security Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10
Value for Money Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10
14 April 2017
Rated 4.4 / 10Rated 4.4 / 10Rated 4.4 / 10Rated 4.4 / 10Rated 4.4 / 10 4.4 / 10

This is a tough review to write, partly due to the fact I really wanted to like the product as I had high hopes for it. Who wouldn't with the promise of being able to control your home alarm from your smart phone? In the age of IoT, this is a logical step to modernising your home physical security.

Hardware

The hardware has a nice solid build quality to it, and represents the brand of Yale well. No soft cheap feel plastic, which makes installing it really easy. The alarm is loud, both the hub and bell box will let you know if goes off.

The Smart Phone App (Android)

The app is the primary form of interaction when managing the alarm. So, you would think the app would have the same build quality of the hardware, and it would give you that well-polished experience. However, the smart phone app on Android is average to poor at best. The app feels clunky, and navigating it feels rushed and not well thought out. Its primary purpose of arming and disarming the alarm on the other hand is straight forward. So much so, it has a nice touch to arm the alarm by either swiping up to fully arm, or down to partially arm. I feel that was the selling point for the app and then everything else was just slapped together.

Using the app to configure the alarm was a little annoying. This was due to when adding devices, it was hit and miss. Sometimes it worked flawless, and others you would be trying multiple times to try and add the device. There appeared no consistency with it.

Account/user management through the app is clunky and messy, and really needs to be redone, it's just plain awful. I also noticed when the second person would set the alarm, you would be notified the main account holder had set it sometimes.

Now there is one part of the app I cannot forgive, and one I wish I knew before buying the alarm. It's such a big oversight in my eyes that Yale should be ashamed, particularly when it appears using the app is the primary form of notification if you're alarm is going off.

What's missing is the ability to set / modify the notification to your alarm being triggered from the app. This means if your alarm is triggered, the notification will use your default notification on Android. This could be easily mistaken for any generic notification, and be overlooked thinking it was a normal notification. This is inexcusable in my books. I do have a way around this, but it shouldn't be for me to put a work around in to fix such a basic function.

Furthermore, after receiving the alarm and reading the instructions there is a foot note which states Yale provide the servers for notifications / email for free, which is nice of them. However, they have the right to remove / stop this whenever they like. Which again, I wish that was clear before purchasing the alarm. As, it would in affect make your alarm a generic alarm with no way of notifying you it was going off.

Also, the app regularly crashes for me with on Android 7.1.1. It appears Yale outsourced the development of the app to a company called Mobile People. Link here: https://www.mobilepeople.com/en/forside.aspx. Maybe they or Yale will read what people are saying on the Play Store and fix the issues?

Instructions

On the surface the instructions are straight forward. There are sections that would benefit with a little more clarification, but that's being picky. What is missing, is how to control the sensitivity of the PIR sensors. I only discovered this when I realised the alarm didn't go off when I tried to set it off.

So, I called Yale Customer Support thinking the PIRs had a problem, or I had done something wrong. Had the pleasure of waiting on hold for 10 minutes, and then was told someone would call me back as they didn't know the product. Not a great start, but true to their word they did call back.

At this point, I now found out what those jumpers were for when I took the PIR apart to install it. Being the first alarm I've installed, I didn't pay any particular attention to them as they're not mentioned in the instructions. When I asked the Yale Support person was this information in the manual or online, he said it would be easier to tell me what to do. My question there is, why aren't the jumpers marked on the PCB board to indicate they're for sensitivity?

Security

Now this is where for me it gets interesting. Yale prides themselves on their physical security, it's why I went with them for the alarm. However, as this alarm is connected to the digital world, I was hoping the same would be true of the digital security as well.

I take online/digital security seriously, this is due to the nature of my job. As Liam Neeson said, But what I do have are a very particular set of skills, skills I have acquired over a very long career?. Maybe not a long as his career from Taken, but good enough to start looking.

Essentially these skills mean when I connect something to my home network, and I know it's going to be talking out to the Internet. You can bet your life I'm going to take a very hard look at what it's doing, and what I found was a little unsettling.

On my initial checks, I found the hub was running a web server. Interesting, this isn't mentioned in any information anywhere. Not in the instructions, not online, nowhere. Now this might not seem a bad thing, but it's HTTP and on port 80, which means it's in the clear and anyone sniffing that traffic could view it. Not so much of a problem on your home network, but still a surprise I didn't expect to see.

Secondly if you go to the web page on the hub you can tell it isn't for customers. It does have a password through basic authentication, but it's easily decrypted. Obviously, you need the right password, but the fact it's easily decrypted is poor. The web page is very basic, and it appears it's for managing the device, something a support engineer would connect too.

It has some interesting links on there, like firmware upgrading, uploads, users, control panel etc. My question there is who's this really for? If is a Yale Support Engineer, how are they connecting to it? Is it a home visit, or remotely? On a side note, the fact you can't assign it a static IP from the hub is annoying. The work around to this is reserve it on the DHCP server.

So, what's the web page for? Does it allow a remote session for support? Which would be worrying as who controls this? This is something I'm investigating further as this has some big questions.

From my packet traces I can see the hub is talking to the Yale servers. There is a constant flow of traffic between the hub and the server. It appears the hub initiates the call to the Yale server, and this then allows the servers to manage the hub. This is so you can manage the hub over the internet without the need for the hub to have a public IP or some DDNS configuration.

Because these are important questions, personally I've put the hub behind a firewall, so as to isolate it from my network.

More alarming, pun intended, is the remote server your hub is talking to. Looking at what ports were open on the remote server, I was worried to see ones I wouldn't expect to be open on the Internet. This is worrying as these servers are talking to the hubs, which means if the server was compromised, could someone access your hub?

In conclusion

During my research, I did come across a pen test company who looked in the hub v1.0, and had carried out similar tests as I was looking to do. This meant my findings were more around had Yale implemented any changes since that team had reported them. The good news is yes, but in my eyes, it's not enough. Yale have fallen into the trap a lot of companies make when trying to modernise their product offerings to the rapidly changing online world. It's more around get it to work and get it to market, rather than security first. Which is ironic for a company like Yale whose business is security. Any product designed to communicate across the Internet must have security at its core. Also, the hub appears to be developed by a company called climax technologies, so it appears Yale may be licensing this and not in house development.

The app needs some serious work, as at the moment for the price you pay to receive a quality product is extremely lacking. I have a case open with Yale at the moment for the Pet PIR sensors as it appears 3 don't work at all.

In all, I really wanted to like this product as it has great potential. Yale really need to step it up in my eyes as there are some huge holes that need fixing. If not, then it will have to go back as it just doesn't meet the requirements as states it can do.

TL/DR: Good build quality, terrible app, very questionable digital security, could be better.

185 people found this review helpful. Did you? Yes / No

6 October 2016
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

This Yale Smart alarm was so easy to install it was laughable. All in all I put the 5 Sensors up in about 30 mins then took me another 30 mins to put Alarm Box up on the front of my house.

2 supplies sensors were already connected to hub and I added the 3 extra ones with no trouble at all.

Once everything is connected I then downloaded the iOS App to my iPhone 6 and easily configured the system just how I wanted it with ease. I've now got a iPhone 7 and the App still works on that phone to.

The Hub acts as the internal siren and is extremely loud. The keypad is also wireless and can be placed anywhere.

I would definitely recommend this product to any DIY alarm fitter or professional.

20 people found this review helpful. Did you? Yes / No

3 November 2016
Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10 8.8 / 10

Installation a piece of cake. I bought additional items which all learnt easily to the hub excepting a video PIR.

Safe sent me a replacement which wouldn't learn but Yale were more than helpful and after trying a few things we came to the conclusion that the hub had a fault. This was replaced without fuss and solved the issue with Yale monitoring and guiding me all through.

Now working perfectly and is so simple to set and add additional components I wish I had changed from my old hard wired system sooner.

12 people found this review helpful. Did you? Yes / No

13 October 2016
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Installation of this alarm was really easy, minimal DIY skills are needed - it's just drill a small hole where you want the sensor, put a rawplug in, line up the sensor, screw in - job done :-) The outside bell needs someone to hold the ladder but that's a scomplicated as it gets. Linking the sensors to the master control unit was really simple and within an hour your home is protected. Setting up users was also very good with the app also meaning you have full remote control of the system via your smartphone.

10 people found this review helpful. Did you? Yes / No

2 February 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Very easy to setup and use

9 people found this review helpful. Did you? Yes / No

6 October 2016
Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10 8.8 / 10

Alarm is easy to install though som of the terms on the app are a bit confusing. Used simply it is so easy to use and set up. Would recommend

5 people found this review helpful. Did you? Yes / No

15 July 2017
Rated 7 / 10Rated 7 / 10Rated 7 / 10Rated 7 / 10Rated 7 / 10 7 / 10

Easy enough to setup although the instructions didn't flow together, felt like you skipped parts or completed them out of order if you followed the instructions strictly.

I only ordered one extra door/window sensor which was easy to add to the setup.

The mobile app seems to have quite a few bad reviews on Google play but I've had no problems with it. It's handy being able rename all the units in the app so it makes things easy when creating the different zones.

The door/window sensor doesn't really fit well on patio doors or at least mine, as the units do not line up due to the frame and doors being offset. There is an extra rubber block to stick under to help level them up but would need 2 or 3 on the patio door and would look odd.

4 people found this review helpful. Did you? Yes / No

9 August 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Great item. Replaced an old wired system. This is easy to fit and use with its app. Distance is great as well I have a censer fitted to all my sheds as well as my house. Pet Pir work great no alarms going off with my cats.

3 people found this review helpful. Did you? Yes / No

7 August 2018
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

Seems a great piece of kit. Installation was straight forward - down to clear instructions. Continuing to use it every day. Family have embraced the alarm- no hesitation. Recently moved the hub to the top of the stairs - more practical for us. Linking the alarm to my mobile is great for managing and regular overview. Finding the SAFE daily monitoring reports helpful as this gives me confidence the system is working properly and any unexpected

faults can be picked up and sorted. Would recommend system to anyone who is a DIYer installer- I’ve definitely saved on installation costs over other more expensive alarms. Give it a go remembering a help line is available.

3 people found this review helpful. Did you? Yes / No

8 March 2018
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 8.5 / 10

I bought this system to replace a hard wired, hone linked system that we were removing as part of a re-wire of the house. The Yale SR-320 easily exceeds the functionality that I had previously.

Installation is relatively simple however the instructions are not very clear so there is a degree or interpretation required, more in setting up the sensors within the app than actually installing them. You don't need electrical skills, there's no wiring, but you do need to be a reasonable standard DIYer and to be IT savvy. The support documentation, both online and hard copy, is not great. I had an issue where a prolonged power cut to the hub meant that the system needed to be reset, I couldn't find instructions anywhere on how to do this and had to figure it out myself.

The other shortcoming of the system is the App itself, it's not intuitive and, annoyingly, you need to sign in every time you access it. You can save your username and password so really it's only an extra click but it's annoying.

All of the above said, though, I would still recommend this. It's great value , easy to expand (I had no problem adding another sensor) and does the job it needs to do very well

3 people found this review helpful. Did you? Yes / No

19 January 2017
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

This alarm was extremely easy to fit and the instructions were clear and concise. I have replaced an old wired alarm and essentially sited the sensors in the same place as they were previously. I have retained all of the original functionality of the wired alarm in terms of zonal control. We use the mobile app to control the setting of the alarm which is extremely convenient. I receive the notifications from the alarm on my mobile device and so have confidence in the security of my property. The only negative I have found so far is that the app is somewhat clunky to use and could be improved but is effective nonetheless.

3 people found this review helpful. Did you? Yes / No

12 January 2017
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

Easy to set up and working well so far. There were some server issues on the app early on, but these seem to have been resolved now. Yale customer support were very helpful when needed. We have pets so a version of the pack with the pet safe detectors would have been helpful.

3 people found this review helpful. Did you? Yes / No

5 January 2017
Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10 8 / 10

The product and App is very simple to install and use. The App could have more features especially for the use of the plugs I additionally purchased and doesn't work with other home automation products yet. Otherwise a good system.

3 people found this review helpful. Did you? Yes / No

10 November 2016
Rated 7.8 / 10Rated 7.8 / 10Rated 7.8 / 10Rated 7.8 / 10Rated 7.8 / 10 7.8 / 10

I wanted a home alarm system that I didn't have to pay a monthly subscription fee for but that could be monitored remotely and this alarm fits the bill perfectly. In today's world of smart home devices, home alarms appear to be lagging behind but the Yale systems are certainly pushing the envelope as to what is possible. It's connected to our home broadband router and I can arm and disarm from the app and monitor trigger events. The kit appears to be well made and looks smart without being too intrusive in the home. The external bell box looks great and is supported by an internal alarm too.

3 people found this review helpful. Did you? Yes / No

1 November 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I love buying from Safe UK. As a security company, Safe is always the most competitive on price and is the sole reason we buy all our alarm equipment from here.

Great NEXT DAY Delivery and have never had a problem with their service, item always as described in original packaging and the actual alarm box is packaged well by the Safe UK Team, using adequate packing material.

I wouldn't hesitate to recommend Safe UK to other companies and individuals looking for security equipment. They do tend to have a wide range of equipment and great support in house too.

Thanks!

2 people found this review helpful. Did you? Yes / No

4 October 2018
Rated 5.5 / 10Rated 5.5 / 10Rated 5.5 / 10Rated 5.5 / 10Rated 5.5 / 10 5.5 / 10

My alarm system was easy to install with a straightforward setup. The alarm app is fantastic I can set my alarm from the app from anywhere including work which comes in handy when sometimes I have forgotten to set it. There are a few issues with it though. On some occasions, I have come home un-set the alarm from the keypad the alarm has been deactivated but the bell box goes off for 2 seconds which is very irritating for myself but also my neighbors, this alarm comes with pet-friendly sensors but my cat has successfully set off the alarm at 5:30 am on many occasions. I think Yale products are great but maybe this particular alarm system has a few bugs that need fixing before I could recommend it.

2 people found this review helpful. Did you? Yes / No

30 September 2018
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

A good starter set to begin with but most users will need to add further window and door contacts or PIR's to cover a complete house. All the items were easy to install and the app is easily downloaded for control of the alarm. Once installed the alarm is simple to operate either via the phone app or by the optional key fob. The phone app allows you to configure the system to suit your own needs to include or exclude certain contacts and sensors which allows you to partially set the alarm while you are at home. A good alarm which makes you feel safe and secure.

2 people found this review helpful. Did you? Yes / No

30 August 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

We purchased this alarm ready to install in the new house we purchased. We've had limited when we moved in so originally just set up the alarm with the door contact sensor in the kit, which was straight forward when following the instructions. A month or so later we added one of the sensors retrospectively, which was also easy to do and didn't take long at all. Bit by bit we're adding to the system when we get time and have the need for it. We like that we can view the status of the alarm on our phones and set the alarm when we're tucked up in bed. Suits our needs well.

2 people found this review helpful. Did you? Yes / No

9 August 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Bought this alarm to replace a similar DIY alarm (different make) that I wasn't happy with. The Yale Smart alarm was easy to install and is used eveyday. It can easily be part-armed at night and I have an additional pet PIR that has not been a problem. The keypads work well although it would be easier if there was a backlight when its dark, albeit the batteries wouldnt last as long. I have the App which is also easy to use and works well. There are options to adjust the volume and exit/entry times and the whole system works well with the option to add further accessories. I've not had any problems with the alarm to date and I'm very satisfied.

2 people found this review helpful. Did you? Yes / No

9 August 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Only thing I would complain about is the keypad that turns alarm on and off we had a Yale alarm for over 12 years and have to say that the main key pad was far superior to the new product we purchased other than that we have recommended it to our son who brought one as well ,did find the old app better than this new one but still good ,this was recommended to me by our other son .so 3 purchased through our family πŸ‘

2 people found this review helpful. Did you? Yes / No

9 August 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Easy to use, reliable and felling of security.

2 people found this review helpful. Did you? Yes / No

2 August 2018
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 8.5 / 10

Very easy to install this product with clear instructions on the install procedure available. I used simple velcro to attach all the sensors (did not use the door sensor but purchased 3 additional PIR sensors and a smoke alarm) which made install even quicker and attaches all the devices securely.

It was very simple to connect all the sensors to the hub via the Yale Smart Living Home app, and simple to test them. The app works well for the most part, though I now do most of the arming/disarming with the keypad as I have found it faster overall than the app.

The only slightly negative things to say are that the app occasionally does not connect to the system when we are out of the house, and also does not work on older iPhones (requires iOS 9). A password/touchID on the app would be a helpful addition to ensure better security in case your phone is stolen.

Additionally, only receiving a text when the alarm goes off is not completely ideal as sometimes texts may be missed if the phone is off or not on you. But this is also true of the alternative which will call you instead so overall is a minor issue, as the main deterrent is the alarm itself going off.

Overall I am very happy with this product, with the only issue focussing around Yale's app which could do with some minor improvements.

2 people found this review helpful. Did you? Yes / No

26 July 2018
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

The alarm is easy to fit and set up with clear instructions for fitting which need to be followed carefully otherwise you could take longer than needed. It is great to be able to manage the system through the mobile phone and WiFi but for easy of use I would recommend having a key fob to set and unset the system, if like us we use the remote key pad as a panic alarm upstairs. The only draw back of the system we purchased is that you cannot get a spare dummy outside Yale box on its own which is a bit of a drawback. Altogether very pleased with the system and another point is that the batteries are standard and not expensive specials which is an important point with a battery system.

2 people found this review helpful. Did you? Yes / No

26 July 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

After a recent burglary we decided we needed to secure our property a little more so in addition to the cctv cameras we purchased the Yale alarm from your company. This is our second Yale alarm system which is much more suitable for our needs than the first one as we have bought extras to cover more rooms. We did receive text messages when we first installed our new system but after a change to the online app we now get emails which l don't find as useful as text messages as text messages get to me straight away, emails are not as quick depending on 4g strength. The alarm is sound and l have recommended it to friends and family. I am feeling much more safe now after the break in

2 people found this review helpful. Did you? Yes / No

23 July 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Great product, easy to install and set up. The alarm is not intrusive and so does not spoil the look of my house. The app is good, responds quickly and give me an update for any events at my house.

2 people found this review helpful. Did you? Yes / No

19 July 2018
Rated 7.5 / 10Rated 7.5 / 10Rated 7.5 / 10Rated 7.5 / 10Rated 7.5 / 10 7.5 / 10

Great product and good versatility, the App needs improvemets and software can seem to run slow on both Andriod and iOS. App could use with multi user login and maybe a landlord/tenant admin login.

2 people found this review helpful. Did you? Yes / No

19 July 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Amazing piece of equipment.. Easy to fit (did it all by myself though I am not at all a DIY guy).. Self aware, as soon as I switched it on, the main hub latched onto the peripheral unit by itself... Highly recommended

2 people found this review helpful. Did you? Yes / No

14 July 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Fantastic product, does what it says on the tin with no false alarms and a great amount of personalisation. The online access and user friendly app makes leaving home easy and provides peace of mind at all times. The SMS, email and app alerts are a great function which enables you to add multiple ‘house watchers’ in case you don’t see a potential burgular in time. The outdoor siren looks very professional and will definitely act as good deterrent to any potential Burgular. Safe.co.uk had the cheapest price on the web, delivered incredibly quickly with great service. Would highly recommend both without hesitation!

2 people found this review helpful. Did you? Yes / No

5 July 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Simple to fit and easy to get operational only problem I had got back from holiday and had to down load new app to cancel alarm

2 people found this review helpful. Did you? Yes / No

5 July 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

This an excellent system which is good for a small house and can be extended to suit larger homes. The set up is simple and can be supplemented by informative YouTube videos.

I’m not into IT but the set up via the downloaded app is very straight forward and allows remote access for arming the system, equally the system regularly checks itself and records activity. It will also text your phone if there is a breach.

The service provided by Safe Uk is prompt, and very professional. I compared prices and Safe Uk offered the best, the system was delivered within two days. I highly recommend the system and the online service from Safe Uk.

2 people found this review helpful. Did you? Yes / No

5 July 2018
Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10 8 / 10

Value for money. The new app is not user friendly. Yet it works.

There is no easy way around if you accidently delete one of the devices from the app. Need help from technical team.

Otherwise it is a good buy and value for money.

2 people found this review helpful. Did you? Yes / No

2 July 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

We are delighted with our safe system. It was easy to install it took no time & very easy to use. It gives us security & peace of mind in an ever increasing insecure world.

We would recommend It to family, friends & neighbours .

It looks good and is very significant on the outside of our home hopefully putting any would be opportunist from even thinking of entering our home uninvited .

We definitely feel more secure knowing that we have our home safe we feel far more relaxed knowing we have our safe system in place .

Thank you.

2 people found this review helpful. Did you? Yes / No

28 June 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Was worried about purchase due to reviews about Yale customer services. Should not have worried as safe.co.uk were excellent and contacted Yale for me, got Yale to phone me and even checked I was happy before they closed the case. Product arrived next day. I found their price to be second to none, with the backing of a know company. The alarm was quick and easy to install with good instructions. I was so impressed with the alarm that I purchased another one for my parents house. Both myself and my parents would recommend the product as for the price gives good protection and peace of mind.

2 people found this review helpful. Did you? Yes / No

28 June 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Very easy to set up and very easy to operate. Adding extras is easy and you get alerts on your phone or tablet as soon as the alarm is activated. I love the fact that when I am at work I can access the panel and check that it is on. Delivery was quick and ordering was easy. Great value for money that gives you good peace of mind when you are at work. Being able to activate the alarm in different areas is brilliant and as I live alone activating the downstairs on its own give me a better nights sleep. Highly recommended.

2 people found this review helpful. Did you? Yes / No

27 May 2018
Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10 8 / 10

Great system but cannot get keypad to work, the app is very easy to use now that the app has been upgraded but can not get the key pad to work as I would like to get key fobs for easy use. It’s great that you can add on plugs and video camera, also easy to for family members thru the app, the system could do with solar power for the main alarm box as it is at height that is awkward to reach but it was an easy system to install apart from the touch key pad but would not deter anybody from using it. I’m sure I’ll get touch pad to work in time.

2 people found this review helpful. Did you? Yes / No

24 May 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

This smart home alarm kit, it an easy process, installing it couldn't be easier.

I have pass the word onto my friends and family they are now in use of this kit too. this has made a huge difference in our lives

2 people found this review helpful. Did you? Yes / No

24 May 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Extremely good value

2 people found this review helpful. Did you? Yes / No

20 May 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Replaced a Panasonic System which kept 'dropping out'. Searched 'Which?' for a suitable replacement, result is brilliant.

2 people found this review helpful. Did you? Yes / No

10 May 2018
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

Very good product, good price, easy to install and working fine. The alarm kit is a piece of mind. Thank you!

2 people found this review helpful. Did you? Yes / No

3 May 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

The alarm arrived quickly and was easy to physically install. It took me a few reads to make sure the additional PIRs were installed correctly, but all seems to be working well. The app is useful - takes a little bit of time to get used to the UI as found some settings a bit 'hidden'. Tested breaching the alarm and the siren works well and is loud. We have had this in for four months now. Very handy to see on your app when alarms have been set/unset. Gives peace of mind when away on holiday or out of town.

2 people found this review helpful. Did you? Yes / No

30 April 2018
Rated 7 / 10Rated 7 / 10Rated 7 / 10Rated 7 / 10Rated 7 / 10 7 / 10

The product itself is relatively simple to set up (no huge technical knowledge required), though the instructions could be clearer. The most irritating factor on installation was the fact that the screws with which Yale provide you to affix the large siren box to the wall don't actually fit down the pre-formed plastic housing that forms the back of the siren box (the heads are too wide!).

On an ongoing basis, alarm setting etc has been fine. However, Yale decided to make changes to the app but didn't see any need to communicate these to people ahead of a problem the incurred with it. At that point, I discovered I had to install a whole new app. They must have experienced lots of issues across their customer base, as they had a pre-recorded message on their helpline about it. It was finally resolved, but again was irritating that the issues experienced with the alarm are entirely of the manufacturer's doing, and I would say due to their incompetence.

In summary, the alarm does what I expected it to, was a good price and ordering/delivery was great from safe.co.uk, and I would buy again.

2 people found this review helpful. Did you? Yes / No

26 April 2018
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

Very simple to install and use. When combined with a couple of cameras (we use Arlo) if the alarm is triggered it lets you know on your phone and you can check to see what's going on. Great for piece of mind when on holiday, etc.

2 people found this review helpful. Did you? Yes / No

13 April 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

This is an excellent product at a very reasonable price. The item arrived very quickly after an easy ordering method.

I also ordered additional sensors which arrived together in the same box.

Installation was a breeze, with wireless connections, all sensors and sound box easily matched up with each other using a downloaded app which can be downloaded via the App Store.

Equipment has been installed quite a few weeks now and the peace of mind it gives is excellent. Seperate zones can be controlled via the app or on the keypad, giving an added dimension and allows night time movement whilst still keeping a protected home.

Very highly recommend this system.

2 people found this review helpful. Did you? Yes / No

12 April 2018
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

Really easy to fit once you get your head round it. A bit difficult at first but that is probably down to me. I am really impressed at the ease of use

2 people found this review helpful. Did you? Yes / No

12 April 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Prompt delivery and well packed. The instructions were clear and easy to understand. Didn’t take more than a couple hours to get system up and running. Did have a problem with one of the cameras but after contacting help line it was soon sorted. It appears the problem was with the hub but one was soon dispatched and system was fully functional. Would highly recommend this product for price and quality as one would expect from a name like Yale. As mentioned before easy to set up, if a diy person like me can do it think anyone could. Top marks for price and quality, think the Mrs and I will have no worries when we go out or are on holiday.

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7 April 2018
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

We feel much safer in our house now. My only concern is there is some delay between the keypad and the receiver unit. I guess this is due to the lack of hard wire, although I believe this could be improved.

2 people found this review helpful. Did you? Yes / No

1 April 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I ordered the Yale SR-320 Smart Home Alarm Kit about 4 months ago to replace an old wired alarm system. After reading the instructions and positioning the components, the rest of the set up was very simple. Being able to set the system up and control it via an app made the whole setup process very simple. It also made it very easy to explain how the alarm works to my Mum and allow her to control the alarm using her phone.

The ability to arm part of the house with the "part-arm" mode is great as it provides peace of mind when heading upstairs to bed, knowing that the sensors downstairs will alert you if anyone tries to break in.

I ordered some extra door/window sensors separately and they were very easy to register with the alarm system.

Overall I'm very pleased with this alarm system. Clear instructions in the manual and a decent mobile app made the whole setup process easy. I'd recommend this kit to anyone looking for an alarm system that just works.

2 people found this review helpful. Did you? Yes / No

22 March 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

The Yale wireless alarm kit is superb easy to fit and and operate, It took me a few hours to install all the sensors which can be screwed to the wall and doors, I chose just to glue them up which is very quick No wires No mess in any way. Adding additional sensors or door contacts is so easy just pairing them to the base unit/ smart hub which allows the alarm to contact you in a variety of ways including email,text, or direct to the app which I installed on my iphone. The system can be configured to operate just how you want with regards to zones and entry points which is a easy to do from the app on your smart phone, This is exactly what I wanted as I now have peace of mind knowing that I can monitor my house from anywhere or simply to disarm the house to let the grandparents in - This is a great and inexpensive system

2 people found this review helpful. Did you? Yes / No

20 March 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

We have had the system for a few months now. We have a mixture of movement detectors and door sensors that we installed ourselves. The only screws required were to fit the movement detectors to the wall. Using the mobile phone the whole set up procedure took about thirty minutes and everything worked first time.

All components work impeccably without any problem.and control using all three methods, key fob, keypad or mobile phone is very easy.

Most importantly, we have had NO false alarms and the occasional test shows everything continues to work perfectly.

Would thoroughly recommend to anyone.

2 people found this review helpful. Did you? Yes / No

1 March 2018
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

I recently bought a Yale Smart Home Alarm Kit SR-320 from Safe.co.uk. I added two Pet friendly PIR Motion Detectors, two Key Fobs and two extra Door/Window contact sensors to the order. Their telephone support with the purchase was excellent. I went to Safe because they offered the best prices and prompt delivery. In fact they delivered a day early as their van was in the area. The Kit was exactly as ordered, well packaged and all worked out of the box. The installation instructions are adequate, if a little out of date and need careful reading to find the information you need and the part about the Smartphone App (I used an iPad) is too brief. Overall I am pleased with the system.

2 people found this review helpful. Did you? Yes / No

24 February 2018
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

Great easy to install system and so far very reliable. One issue regarding text alerts at first which took several months to resolve but now all good. The service from Safe was excellent both initially and then when purchasing additional items

2 people found this review helpful. Did you? Yes / No

14 February 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

We think this is a great system. It was relatively easy to install and really easy to use. All the devices in the system worked well together and we had no problem adding additional sensors, key fobs and pirs. The system being wireless made life even easier. The phone app works very well too. Being able to remotely check, activate and deactivate the system is great, especially when my Mum goes away for the weekend and forgets to set the alarm! We have bought two of these systems now for two different sites and would buy again.

2 people found this review helpful. Did you? Yes / No

9 February 2018
Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10 8 / 10

Easy to fit for a moderate DIYer. Instructions could be better!

2 people found this review helpful. Did you? Yes / No

8 February 2018
Rated 7.5 / 10Rated 7.5 / 10Rated 7.5 / 10Rated 7.5 / 10Rated 7.5 / 10 7.5 / 10

System is very easy to install, and not hard to configure, although I would have like a few more options within the configuration settings for each device. As there's no install costs it's a very good value way to get a basic alarm system set up, especially one which can provide remote notifications, be set by mobile app etc. Only security concern is what happens if someone can cut the power to the device before it's activated, in which case I wouldn't get a notification, but sensible detector positioning should mean this isn't necessarily an issue, and I like the fact that it's easy to add extra detectors of different types if needs be. Delivery was fast and efficient too.

2 people found this review helpful. Did you? Yes / No

8 February 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Bought this system to get an outside alarm visible to intruders before they try to enter property. Easy to set up, stable connection. I use this system in conjunction with Piper NV. Piper lacked the outside alarm, Yale lacked the remote power sockets that you could programme to come on and off at different times of the day. Between the two systems I have 24 hour coverage of the property with emails, texts and phone calls if someone gets into the property and two outside alarms high up that are very difficult to reach with tamper trips. I also have 24 video coverage internally with, door and window trips and PIRs. The bonus with these systems no monthly costs, just the one off purchase.

2 people found this review helpful. Did you? Yes / No

8 February 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

We purchased this Yale Smart Home package for our new home and we are very impressed so far. We also paid to have it installed by a Yale Technician who was incredibly helpful in explaining how the system worked and using it to it’s full potential. We find the app an absolute time-saver. We can rush out the house in the morning and set the alarm on the way to work rather than setting as you leave the house/close the door as we nearly always have to go back to grab something. Being able to arm/disarm from absolutely anywhere has come in handy many times, we’ve never used the keypad!

2 people found this review helpful. Did you? Yes / No

1 February 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Excellent wireless alarm by Yale, was slightly sceptical at first with it being wireless, however looks well made and manufactured by awell known brandvery. More than happy I made this choice. It's easy to install if you can use a screwdriver, installation is easy via online tutorial. Would definitely recommend. Fantastic App for your smartphone to control alarm on, off etc, if alarm sounds you get a text & email to all registered users. Purchased additional door sensor for garage and movement sensor for conservatory, these were easy to add on to the smart hub. Feel safe now when we're not home or part set alarm when in bed. Very happy customer, very good service and quick delivery. Thank you Safe πŸ‘πŸ»πŸ˜¬

2 people found this review helpful. Did you? Yes / No

21 December 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

This is the second one of these that we have bought (This one was for my in laws) and they are brilliant. Installation is simple and it it very easy to operate.

A tip for anyone considering this system, especially for those of you who don't like keypads and pin numbers. Buy the key fobs as an add on. They are priceless - so easy to use and you can set / unset the alarm from outside the house.

Tip number 2 - These key fobs can be registered with more than one system. So one fob will work both our alarm and the in laws - very nifty and not documented by Yale.

2 people found this review helpful. Did you? Yes / No

21 December 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Cannot fault this set up. I bought a basic set to protect a new office built in my garden but will now be ditching my current home alarm and linking all to the Yale system. Really easy to set up and the lack of any hard wiring was a real bonus.

Would highly recommend this product

2 people found this review helpful. Did you? Yes / No

17 December 2017
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

An easy to fit alarm, with a good range of add-on accessories to connect into the basic pack purchased. We also purchased door contacts, PIR's and an additional key pad. No issues installing the equipment. App on phone is easy to install and set up. We have this combined with the Yale CCTV so additional protection of cameras with sensors to set the alarm off in case a lens is covered, or cable cut. Only downside is that the alarm base unit needs to sit next to the wifi router - would be easier if the alarm was wifi enabled to give flexibility on where it was sited in the house.

2 people found this review helpful. Did you? Yes / No

7 December 2017
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

It is very simple to set up, switch on and connect everything, although the app you use to control everything was a bit confusing at first and not hugely user friendly.

2 people found this review helpful. Did you? Yes / No

7 December 2017
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

I had never had an alarm before. I found that the Yale alarm price was very competitive. It was easy to put up took about 40 mins maximum to put up and synchronise with the app. Once each accessory is attached to the wall you need to synchronise each item so that it shows up on the app. The external alarm bell is very eye catching and hopefully will indeed stop any thieves. When it goes off it is very loud which is good. This alarm has an app which can be used on smartphones. I find it very useful and let's you know who has turned on/of the alarm. It also let's you know if/when an intruder enters your home. To be honest I don't think I could do without it.

2 people found this review helpful. Did you? Yes / No

23 November 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Alarm system is great, very easy to install,it’s as simple as just following the instructions and you’ll have it done within the hour.

2 people found this review helpful. Did you? Yes / No

23 November 2017
Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10 8 / 10

With most purchases nowadays, I do extensive research before committing to something. The SR-320 came up time & time again. It was a doddle to install & so easy with not having to run wires & cables. I'm renovating my first house at the moment so as rooms are being done, I'm just adding on PIR sensors. My garage is separate from the house & is situated at the bottom of the garden but was able to fit a sensor to the up & over garage door. The bright yellow box is a nice deterrent on the side of the house too, along with small Yale stickers on the front & back door.

2 people found this review helpful. Did you? Yes / No

23 November 2017
Rated 8.25 / 10Rated 8.25 / 10Rated 8.25 / 10Rated 8.25 / 10Rated 8.25 / 10 8.3 / 10

I recently purchased the Yale Smart Alarm and found installation to be extremely simple and devices easy to pair. The Alarm has been a great addition to the house, with a young family the ability to remotely set the alarm is ideal when forgetting to press the buzzer on the way out! And part alarming means we are safe at night. The programming is very flexible and each sensor can be set with differing setting.

The ability to check it’s status when away from the house is also reassuring. Would certainly recommend it to anyone.

We added the keyfob which also is great as can turn off the alarm from the drive before going in carry too much!

2 people found this review helpful. Did you? Yes / No

23 November 2017
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 8.5 / 10

Great product, perfect for any DIY install. You can setup email and phone notifications for alarm triggers. Great that is is also expandable to other devices. Really easy to setup and install aswell.

Only con is the PIR sensors aren’t very sensitive on times but strangely over time that seems to have improved over time.

Overall though very happy and would recommend.

2 people found this review helpful. Did you? Yes / No

12 November 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Very good value for money. Our first alarm system and was a bit worried it would be difficult to fit but it was actually very easy. The app is very good and easy to use. If you've nipped out and not put the alarm on you can activate it from your phone very easily. We will definitely be adding to our system with more window locks and the smoke alarm. Highly recommended product that we have great confidence in. Have recommended to friends and family looking for a good basic alarm system at a competitive price.

2 people found this review helpful. Did you? Yes / No

10 November 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I'm really happy with my purchase. It was fairly straightforward to install and easy to get up and running with no trouble at all. I think it's great value for money.

2 people found this review helpful. Did you? Yes / No

2 November 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I think this is pretty good, send to work well, very simple. I've tested the sensors out and they work and I have set up the siren box so that it flashes every min, if the alarm is on or off. Not sure why people don't like the app, its basic but does the job add doesn't use much power on my phone. One point to note is that when you first plug in the wireless bridge it beeps for a long time until the battery is charged.

Would buy again.

Safe were good too, lots of communication, delivery on time etc.

2 people found this review helpful. Did you? Yes / No

28 September 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I purchased the alarm a couple of months ago and I have had a good amount of time to test its functionality. So far, I am very impressed! The ease of installation straight from the box was a major factor for me. Simply plug in the hub, hang all the accessories and siren - and go! Finished! The app is continually updated and new and better features are added all of the time. It is very handy if you are away often and want to keep track on the security of your home remotely. 10/10 5 stars for this product!

2 people found this review helpful. Did you? Yes / No

5 September 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Excellent piece of kit.

Easy to install.

Easy to set up.

Easy to add to but instructions for learning could be slightly better explained.

App works well.

Overall very happy.

2 people found this review helpful. Did you? Yes / No

17 August 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Great product....excellent service.

2 people found this review helpful. Did you? Yes / No

3 August 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Great product. Peace of mind knowing I have a deterrent for when I am not at home.

2 people found this review helpful. Did you? Yes / No

3 August 2017
Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10 8.8 / 10

very easy to install and usage. Just works as required.

2 people found this review helpful. Did you? Yes / No

3 August 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Great and easy to install and use

2 people found this review helpful. Did you? Yes / No

27 July 2017
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 9.6 / 10

This Yale Smart Home Alarm Kit is amazing, very easy to fit even without reading the instructions, all you need is a screwdriver to fit on the walls the sensors and all the other parts, the sensors are very sensitive and they will sense every single move in your room or living room.

Also a great accessories is the keyring for easy activation or disactivation of your system.

And why you will pay the monthly subscription for other companies for doing the same thing? I don't really see the point in going that, what they doing is giving you a call if someone goes inside or for extra more money they will call the police for you! i can do that either and much cheaper!

2 people found this review helpful. Did you? Yes / No

27 July 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

It's a great product & easy to use. It's fantastic if you want something one off payment rather than monthly.

2 people found this review helpful. Did you? Yes / No

13 July 2017
Rated 6.6 / 10Rated 6.6 / 10Rated 6.6 / 10Rated 6.6 / 10Rated 6.6 / 10 6.6 / 10

Is a good product easy to use, but came with low or faulty battery which was a pain !

2 people found this review helpful. Did you? Yes / No

10 July 2017
Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10 8.8 / 10

Having decided to fit an alarm, I got the local company to give me a quote, £1100 + £120 per annum service ( press the test button and replace a few batteries) + £50 a year cloud charge(?). Having read the positive reviews I decided to fit the yale smart alarm system myself, incredible easy to set up. I fitted 2 sensors downstairs, to cover front and back door, and 1 contact on a vulnerable window, outside I fitted a contact to my side garage door and a sensor to a detached garage. A keypad by the front door, a keypad in the side garage just before the contact and take a keyfob up to bed at night to arm and disarm. 3 months on everything has worked brilliantly, the smart phone app allows you to very easily arm and disarm from anywhere, on a recent holiday it was very reassuring to check and see that the only activity was a list of daily automatic tests. So to conclude - cheap, easy to fit, simple to add to and operate all for less than 2 years charges from an alarm company.

2 people found this review helpful. Did you? Yes / No

6 July 2017
Rated 7.2 / 10Rated 7.2 / 10Rated 7.2 / 10Rated 7.2 / 10Rated 7.2 / 10 7.2 / 10

I bought the Yale alarm after getting some quotes from traditional home alarm companies who came round to the house and did a survey. The quotes for these bespoke alarms were upwards of £700 so I decided to try the Yale. From what I've gathered the bespoke versions are technically way behind as they didn't offer mobile app control which is the best bit, especially being able to turn it on and off when you're not in the house. Removes that 'beep, beep, beep' stress that you get with setting a normal alarm. Recommended

2 people found this review helpful. Did you? Yes / No

22 June 2017
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 9.6 / 10

The Yale wireless security system is one of the best home improvements we have made recently to our delight it was so easy to install and was up and running in no time at all!

It looks neat and tidy and we now have no untidy looking wires. We can use the app on our phones to arm and disarm this remotely! Notifications when we are away from home giving us complete piece of mind and confidence in its capabilities! Our only concern was one of the contacts for one of the windows fell off as the adhesive was not strong enough and gave us a fright with a false alarm! We've now secured all our contacts with stronger glue but other than that we have no complaints, thanks Yale 😘

2 people found this review helpful. Did you? Yes / No

22 June 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Bought from safe and it was the cheapest on the net! Easy to install but and no wires....batteries don't have to be replaced fro 2-3 years and the smart app function is priceless. When a builder need to enter your property you can turn the alarm off from work. You receive emails and can do part alarms too plus the many attachments you can add on to the alarm system.

2 people found this review helpful. Did you? Yes / No

15 June 2017
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

Easy to set up and all parts seem to be of good quality. I had one query and called the support help desk and had it resolved quickly. DIY, installation and took abot 1/2 day to install and set up all the parts.

2 people found this review helpful. Did you? Yes / No

9 June 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Very simple to fit in the house, inside and out. very clear instructions. really great system and works (we accidently set it when our cleaner came...)

very simple to add in extra features, would highly recommend, as it was recommended to me.

2 people found this review helpful. Did you? Yes / No

25 May 2017
Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10 9.4 / 10

This is a great product, easy to install, easy to use. The only critique I can level is the app which controls the system. Looks dated and despite a update recently to the look and feel, its not the best. That said, it does the job, but I feel it could be better. If you are looking for Home automation, then you will need to look at another product. I have Hue, home hub, nest and this is the only product that wont integrate, but if you look at systems that offer this integration, then you will be paying a lot more. From start to finish, it took 2 hours or so really easy to mount the PIR's and door sensors, most tricky part was the external siren which took 30 minutes. Given the price, its good value for money

2 people found this review helpful. Did you? Yes / No

4 May 2017
Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10 8.8 / 10

The alarm was good but I tried adding a video camera to the standard kit as a extra , as I installed the kit for a customer Yale wouldn't speak to me and spoke to customer direct . The main hub ended up being faulty and I had to take extra time to install new one at my own expense as the customer didn't know how to .

2 people found this review helpful. Did you? Yes / No

4 May 2017
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 9.6 / 10

Easy to fit. Good value. Perfect for me with pets. Phone app easy to use and very useful.

2 people found this review helpful. Did you? Yes / No

27 April 2017
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 9.6 / 10

Very easy to order and a much better price than can be found else where. Delivery was very quick and well packaged. The actual alarm is easy to install for what I class myself a good DIY person. I just used a normal drill and screw set (fixings included) and a step ladder. Plug and play with the app. Just remember to turn the battery switch on inside the control box! otherwise you will get a bleep every so often! I have put in two of these systems and can't complain. 100% recommend safe.co.uk it has made my home feel safer and reduced my home insurance down so that this system will be paid for in under two years.

2 people found this review helpful. Did you? Yes / No

21 April 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Having had a private company contract alarm system at a previous address, I decided at my new house that I would fit a wireless alarm system myself.

Having researched a few different models, I chose a Yale kit, which allowed me to connect the alarm through my home telephone wifi system.

The main benefit for me was the fact that I could arm and disarm the system from my mobile 'phone.

Also, if the alarm is triggered, it will send a text to my mobile and an email to my email address.

The ordering system on the website was easy and straightforward. The kit arrived promptly after my order. Excellent value for money.

The instructions were reasonably easy to follow.

I am not technically minded but the system was very easy to install myself.

Very happy with the service and Product.

2 people found this review helpful. Did you? Yes / No

20 April 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Great product app works well give peace of mind

2 people found this review helpful. Did you? Yes / No

20 April 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

installation not a big problem if you read the instruction correctly before starting also to have control via my mobile.

2 people found this review helpful. Did you? Yes / No

16 April 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

first class

2 people found this review helpful. Did you? Yes / No

13 April 2017
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

After having done quite a lot of research on different security systems I chose Yale and this particular model. Having now used it for a couple of months I need to say it was a good decision. It was relatively easy to set up and it works without problems. You can easily control it with your mobile app and have access to it wherever you are at whatever time – you just need an online connectionI also really like the part-arm option which you set up when you sleep upstairs. If you have visitors downstairs, you can easily set an alarm to just react to the doors opening and they can sleep in your lounge downstairs – another great feature. Overall, I’d say it’s a very good value for money and gives you a piece of mind.

2 people found this review helpful. Did you? Yes / No

13 April 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

The item was competively priced. The best I could find on-line. Once ordered, I was kept constantly updated about the delivery process and expected delivery date. I felt that safe.co.uk really cared that my purchase was important to me. Once my package arrived I found it to be well packaged and in perfect working order. The system is easy to install and works very well. Some pay monthly systems cost the amount for a years subscription. I think this is far better! A great product with great customer service. What else could you wish for?

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30 March 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

This alarm system is excellent value for money. It was very easy to install, although I didn't know this prior getting an electrician friend of mine to help me. I would certainly feel confident in installing one again.

I have since added two Keyfobs to it and this makes life a lot easier for both me and my family.

I am considering adding a pir camera to it. It is so easy to arm and disarm. The information relayed to your mobile phone/ iPad is very useful.

The service very the Internet supplier "Safe" was first rate with delivery on time as promised.

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30 March 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I was in two minds whether to buy a standard one around £100 or go for the smart one with the app. Shopped around and found safe.co.uk the cheapest for my smart alarm. Very easy to set up and i think its a great value in comparison to some of the local quotes i got. Def recommend the site and the alarm

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16 March 2017
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

It only took around 1 hour to unpack and install this system. Absolutely everything you need is included in the kit.

All the included kit already came paired with the hub. I also added two key fobs which was an absolute breeze with the pairing system.

Build quality is pretty robust and no different to what you get from professional alarm companies.

The hub connected to the server first time and has not dropped since.

The app itself is pretty informative keeping you up to date with any event be it alarm event, arming, disarming and self test . It also allows for a walk through test to ensure integrity of each individual component

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24 February 2017
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

The Yale Smart Home Alarm Kit was exactly what I was looking for to replace an old wired system in my home.

The Yale Smart Home Alarm Kit was very easy to install, both the door contacts and PIR motion sensors were very easy to mount in position, and then test on the hub.

Operation of the The Yale Smart Home Alarm Kit using the iPone App was also very easy, however, both of the apps still require some work, I prefer the older Yale Home System app because it seems to have more functionality than the new Yale Smart Living Home app, which seems odd. Apart from this I would highly recommend the system, does exactly what it says on the box.

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20 May 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Great Alarm system for the money and was delivered promptly. I bought the basic starter package and added a pet motion sensor and 2 extra door sensors to cover my house's exit/entry points. All came in around £300.

The phone app is really good and simple to use, it both emails and texts if the alarm is triggered. Although text alerts of arming and disarming the system only goes to the person's phone who had last installed the app.

All in all a great product, good value for money and peace of mind.

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14 March 2019
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

Ease of use - Quick and easy to install. All the sensors come with screws and raw plugs. Instructions are straight forward and guide you through where to install, adding devices and how to use the app.

Build Quality - I see no difference in quality between this system and the ADT I was paying for.

Security - The main issue with this system is if the internet goes down you don't get alerts. If this happens the system is still live / on and will sound if someone breaks in but you'll never know. You'll be relying on your neighbours to phone you. The old ADT system I had could flip to phone networks so still functioned. You pay a hefty price per month though.

Value - Cost what, a few hundred quid? The ADT system cost £35 a month so this Yale system will pay for itself in no time.

Overall - This is much better than a pay per month system, IMO. You own it outright, its cheaper, same quality, does the same job, can add devices. For me it is piece of mind as I'm super paranoid about leaving doors open.

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21 February 2019
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

I purchased the Yale Smart Alarm with additional pet friendly sensors. Everything was easy to setup and register online. No need for any mains connection apart from the alarm hub which has built-in battery backup in case of a power failure. The alarm system is configured using the Yale downloadable app for phone or tablet which also allows you to arm/disarm the system. You can also arm/disarm the system with the supplied keypad which communicates with the hub using radio just like all the alarm sensors, so if you Wi-fi is down due to a power failure you can still activate/deactivate the alarm.

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22 December 2018
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

Easy to fit only a couple of small screws per item to fix the senors to their position. The instructions make it easy to fit the alarm. The app make is easy to administer the alarm controlling it remotely. I brought a keypad to arm and disarm the alarm so I didn't have to rely on the phone app as it requires internet connectivity. The only gripe I have is that nothing was included in the pack to arm and disarm the alarm without using the phone app. Other that small issue I would recommend this alarm, very happy with it.

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23 November 2018
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

Quick to set up with clear instruction on where to place each device and in which order. Good range on router meant all senors and the alarm box were in range. app is an added bonus, helpful with setup and allows the alarm to be armed / disarmed when out and about. Added a smoke alarm very easily, which also sounds as part of an alarm. Panic buttons are a nice touch which will sound the alarm when held for a few seconds. We don't live in the greatest of areas and this product gives piece of mind. House hold name, good build quality and so far reliable.

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22 November 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Excellent product. Initially I had some difficulty following the installation instructions but once I had understood the operation of the system it is just logical.

The system is easy to use and I particularly like using the key fob to arm and disarm the alarm. Also convenient for my key holder to use, he does not require access codes, just a spare key fob.

I also found useful the facility to disarm the alarm from my mobile phone. On one occasion it was necessary to disarm the alarm to allow my daughter entry to my home when I was away. Just a phone call to me is all that was required.

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8 November 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I’m female with limited diy skills and I fitted this myself. Was going to pay someone then decided to save my pennies.

We love it, though the app that comes with it crashes ALL the time! So bought a remote with it plus we have the keypad too.

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28 October 2018
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

I have to say I've had a few problems connecting the parts up, despite being paired in the box I had to re-pair them and some elements still aren't reading each other properly. BUT this is probably just user error and I didn't pay the extra to have the system installed professionally.

My ineptitude aside, I highly recommend the product, it does (or it should do) exactly what I need and at a very good price.

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25 October 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Great alarm system. Easy to install and use. Love the app too. Forgot to set your alarm, just open the app and within seconds your homes safe and secure. Would definitely buy again.

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18 October 2018
Rated 7 / 10Rated 7 / 10Rated 7 / 10Rated 7 / 10Rated 7 / 10 7 / 10

Product easy to install and works well, but the app can be unreliable. I've had one false alarm from the smoke detector (in an empty room, so perhaps sensitive to dust/insects?) but generally OK.

There is a decent range from the base station, it covers our remote garage & shed.

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14 October 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Great alarm system for small Home or flat. Took a little time to setup and understand how to link up system. Once installed though it is simple to use and arm or disarm the alarm. Would highly recommend for the price paid

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14 June 2017
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

I bought a Yale product as my last one was Yale ( a wireless one) but I wanted to upgrade to an on line offering. I also trust the Yale brand with my home security.

The build quality is very good.

Installation was easy enough as was set up, the Yale box acts as a bridge to my router, the app on my phone is easy enough to use but will hopefully be upgraded as time goes on. I like the email notifications etc and I am also happy that I can add cameras and door locks to it in the near future.

Overall a quality product if a little pricey - but you get what you pay for!!

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18 July 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Super easy to install the system physically and the app does all the work for the setup process. You can add devices at a later date as well. Highly recommended.

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18 July 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

After asking advice, and comparing cctv versus alarms we chose the yale SR320. We ordered from Safe as this proved to be the cheapest offer. The Delivery was quick and the yale system was really easy to install. No wiring or cables as everything is wireless. If you are savvy with a mobile phone and using app’s it is easy to set up and install. The system can be armed and disarmed with the keypad or directly from your phone. It can also be set up to notify other email addresses which is useful if you are away on holiday. I would fully recommend this alarm as its easy to use. We have also added a camera WIPC 303. Overall a great piece of kit

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18 July 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Easy to set up using app and instruction booklet and good to receive notifications on mobile phone. The key fobs seemed a good idea so I purchased an extra one but we only really needed the one included as we keep it by the bed and use it to arm at night and disarm in the morning. Had to fit door sensor on top frame of upvc door as door and frame were irregular angled shape.

My only criticism is that our router is in lounge and key pads are located by front and back doors so we’re unable to hear the countdown beeps. This caused a few false alarms when we initially forgot about disarming the alarm on entering but now we’re used to it, it rarely happens.

I would highly recommend this alarm

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4 July 2019
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

Fantastic product. Easy to set up, install and use. Arming and disarming can easily done over the mobile app or key pad if you wish. That means we can arm/disarm the house while at work.

Only one small negative comment: When the system is disarmed, the sensor does not light when it scans a person. Therefore, it is not easy to spot if it is working or not. However, one can see from the mobile app if all sensors, door contacts are working or not.

Great security system.

"Safe" were very helpful in choosing the system and also delivered the items promptly. Thank you

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4 July 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

In short, it’s a brilliant system which gives us ‘Peace of mind ‘. There had been two burglaries close by, so something needed to be done to protect our property. My son is in the police force and it was on their recommendation that we purchased the system. Any unauthorised/unwanted access to our house is immediately notified to both us and our son so that appropriate action can be taken. Our son has since installed a Yale system of his own, complete with camera. A great product which I do not hesitate to recommend to every household. Thank you Yale - it’s not just your locks that are top notch’

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27 June 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Simple to install, quality product. Would not hesitate to recommended.

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27 June 2019
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 8.5 / 10

Very pleased with this system for the price.

Yales instructions leave some room for improvement.

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20 June 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Easy to install, app works well (whilst on my holiday in spain i was able to check if i had switched the alarm on and if i hadn't i could via app and would notify me if the alarm went off) we have had the alarm for a year with no issues at all....i have recommended this alarm to my friends

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20 June 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

The Yale SR-320 wireless smart alarm kit was simple to install, easy to understand and the individual pieces of the kit are of excellent quality. The keypad is easy to conceal owing to its small size, the PIR units are not too large and the door switches are the only pieces of kit that need reviewing. The kit could do with having curved adhesive foam pads for these switches as internal UPVC doors have curved edges and having to place the magnet within 10mm of the switch means that it is a challenge to position it close enough for for it to work effectively with the pads supplied.

Overall the kit is an excellent product.

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20 June 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I switched from an old Yale to the new smart hub and have no regrets, simple to install, no wires, easy to add additional units, great selection of add ons and accessories. Using the app is very easy and the ability to monitor, arm and disarm while away from home is fantastic. We have had it installed for a few months now and would highly recommend it for security, peace of mind, value for money and ease of use. We got it from Safe who were also very good, fast delivery and the best price I could find on the net, what's not to like!

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20 June 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

An incredibly excellent product that gives us the security and peace of mind that we wanted but never expected to get. Any prospective burglar will think twice before attempting to violate our home because not only does the system generate a local alarm, it also alerts us and our son by text message if there is a break-in. Having purchased a standard package we soon recognised its potential by being able to add Yale protection to our garage and outhouse at ridiculously low cost. Our son, a policeman, told us that his Force recommended the Yale system, which gave us the confidence to invest in it - now he has fitted the same system in his house. Simples!

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19 June 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I have found this to be an excellent product that was very easy to install. The instructions were straight forward and I experienced no problems with self installation. The app is very easy to use and you can interact with the alarm directly from your smart phone wherever you are, but make sure that your wi-fi or data is on before you open the app on your phone to guarantee connection to the main hub. I have added extra sensors that were not included in the original kit without problem, they were immediately recognised by the main hub. I downloaded the Yale Smart Alarm Help app to my laptop and this provides useful information and help should any problems arise. All in all a very good buy and at a very reasonable price from from Safe.

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13 June 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I bought the SR-320 wireless smart alarm as myself and partner had just moved into our first home. When looking for an alarm system we used google search engine. After looking at a few options we felt the SR-320 was the best value for money. We also carried out a price comparison and SAFE was the best priced site. We received our alarm within a few days of ordering. The alarm was of good quality and easy to install. The instruction manual was clear and concise. It took us through each step and allowed to set up the alarm without issue. We also downloaded the Yale Smart Alarm app, this app allows us to control the alarm from our mobile phones which makes using the alarm even easier. It also sends an alert email and Text message to inform you when the alarm is tripped even pinpointing the exact location. The app is kept up to date and we have not had any issues. I would recommend this alarm. The alarm also allows you to add Additional sensors and devices, which we intend to do in the future.

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30 May 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

It’s good, convenient and practical

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25 May 2019
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

Easy to install, set up and use. No complaints at all!

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23 May 2019
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

100 % service. No problems

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23 May 2019
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

It was easy to install and good value for money.

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17 May 2019
Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10 8 / 10

I have had the alarm for about three months now after we were burgled. The alarm arrived promptly and all of the bits made sense and were quickly put in position with the mounting kits provided. The parts were easy to pair to the hub but we had a consistent beeping which we found out was down to a tamper situation that was my doing but was hard to clear. I like the alarm and it gives the kids peace of mind. The app is easy to use. I would like more detail in the manual about the app and part arming and more stickers for the window's would be nice. I have recommended this alarm to friends and family and am very pleased with it.

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16 May 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Excellent easy to fit alarm. Took 15 mins to install. Great buy.

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16 May 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Great value for money, competitively priced compared to other suppliers and arrived on time. The alarm is easy to install and activate all the relevant components. I found a couple of videos on YouTube and watched them before installing the entire system downstairs. I purchased additional components, such PIRs, and installed them upstairs and reconfigured the system to part alarm the downstairs and fully alarm the upstairs all through the Yale alarm app. The only difficult part, if you don’t have the correct tools, is securing the outside alarm to the brick wall, luckily we had a joiner on hand to do it for us as our drill wasn’t powerful enough. All in all, we are very happy with our purchase and so much cheaper doing it yourself.

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10 May 2019
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

I purchased my SR-320 plus accessories three months ago, during this time I have not found any faults or any shortcomings in the hardware or E connectivity, the app works a treat as well

Great product

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9 May 2019
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 8.5 / 10

Easy to set up and use. App on mobile phone very good. Keeps you informed.

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9 May 2019
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

Very good product. Easy to install however software configuration looks a bit tricky at the beginning. It becomes easier once you understand how it works. Definetly good value for money.

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3 May 2019
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

I was very pleased with the facilities offered by the Yale smart alarm. I found the set-up very easy and even easier from once I had set up the first device. I was a little disappointed that the 'comfort' lights on the siren didnt respond to the settings on the app. They show as set to 'blink' every 30 seconds but didn't blink at all. Not a real problem plus a bonus in battery savings.

You may want to reduce the messages your phone receives and settle for txt on alarms only.

Only one item was a problem: If you set the alarm with the fob outside the house and a door/window is open, you will not be aware that the alarm has not set as you're out of hearing on the tone in the unit inside. the same problem exists with the remote keypad if you cant hear the tone from the unit - e.g. you may be upstairs. You can override by pressing the set button again, that's if you know there's an issue. Safest thing to do is always press the set button twice on the remote. If you set with your phone app, you will get a screen warning that a door or window is open and there's an option to override and set regardless.

Resetting after alarm is a bit cumbersome as it seems you need to set and then unset to clear the lights and the blipping.

Battery life seems good but only got 6months out of a PIR camera.

The battery warning is buried in the device settings but a continuous blipping is sufficient to let you know something needs attention.

Overall, a good alarm and the basic switching on and off is easily done even by a non techi.

GJ

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2 May 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Easy to install and use. Can sent it to send text message instead of e-mail

In the setting. System worked when I came in and forgot it was on internal

Siren is pretty loud.

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25 April 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Having recently had a car stolen from the drive, I decided to provide additional security for our home. We have recently redecorated and so I didn't want an alarm where i would have to run unsightly wires and I was also looking for an alarm I could monitor from a smart phone (So if my daughter forgets to arm it I can! I looked at the options and read many reviews. I opted for the Yale smart alarm for its simplicity to set up and its wireless capability. The alarm was incredibly easy to install and configure, and to date has been very reliable with no false triggers. I have expanded the system to cover all doors with door contacts, I have not used the PIR sensors as we have a cat who has the run of the house and I didn't want false triggers. I would definitely recommend this product.

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20 April 2019
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 8.5 / 10

Great system. Easy to install and set up

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19 April 2019
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 8.5 / 10

Brilliant system. Customer service great, 100%

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18 April 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Easy to set up very customizable good price.

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18 April 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I am not very good in technology but this was a peace of cake easy to install and easy to programming..once bought it arrived in no time ,prompt service and efficient.the website was easy to navigate and to shop without problems.

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18 April 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Very pleased with the alarm, which was easy to install and very easy for the whole family to use particularly the remote access. Would recommend

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12 April 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

This is a really good alarm product. It's dead easy to fit and get working- other reviewers have criticised the instructions for being vague or too simplistic, but I had no problems with the installation. It has been installed now for 3 months and no issues whatsoever.

Setting up the individual sensors and how they respond is straightforward using the app, so you can set up an entry / exit way to suit, plus you can tailor the notifications that are triggered by an event (text, e-mail).

I tend to use the app on my phone to do all the setting & unsetting, so the keypad doesn't get used that much, but it's there in case.

I haven't needed to use the Yale support contact as I have not had any problems, ao I can't comment on their performance.

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11 April 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Really easy to install, set up and use. Took me around 1 hour to install the alarm, pin pad, 3 PIR sensors and 2 door sensors! Also very easy to add additional sensors to the system.

Very simple to control via the app, and means you can get notifications wherever you are if the alarm goes off. Also like that I get notified when I leave/arrive at home to arm or disarm the system.

Overall this is a great system to keep your house safe whilst being able to control via remotely via a smart app, and be notified of alarms when you are away from home!

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11 April 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

This is an alarm that is easy to fit and set up. The sensors can be set with a noise that alerts you if the door opens or someone walks in front of a senor whilst in your home but you can choose which ones if any. It's app is easy to use and allows you to alarm and diarm from the app. It alerts you if the alarm is triggered via email this happens quickly. You can part alarm your property ie downstairs only. I only have good things to say about the alarm I haven't got any negatives (except my husband keeps forgetting to turn it off which alerts the whole street🀣 good siren.)

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11 April 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

A very good way of getting your house covered with a quality alarm system. The app is also very good.

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11 April 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Excellent product, would recommend it to anyone. Easy to set up and very easy to use.

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30 March 2019
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 8.5 / 10

It was easy to set up and I feel my property is much safer now it's installed.

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25 March 2019
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 8.5 / 10

Easy to install- take your time and methodically plod through the instructions/online tutorials. The siren box is big and bright and hopefully makes intruders look elsewhere.

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14 March 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

My Son bought it for me & it’s great. I feel absolutely safe leaving the house & the Guy who fitted it was really easy to chat to. Yes all in all 100%

Thank youπŸ‘πŸΎ

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14 March 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Needed a house alarm as we just moved house and didnt want to pay someone to fit one as it was near xmas. This arrived very quickly my partner has no DIY experience and fitted the external alarm with ease from reading the enclosed insturctions

It came with 2 sensors an internal alarm and external alarm and door sensors and remote to activate the alarm

You have to run test from the app that you download to ensure everything is working.

I am extremely happy with this purchase you can set the alarm when your away from your home via the app whch is great if you forget to activate as your leaving. Should the alarm go off you get instant notification to your phone device to say your alarm is going off and what room the sensor went off.

I would 100% reccommend this alarm system you can also add more sensors to the system if you wish.

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14 March 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

The SR 320 is a smart alarm kit. I have an OCD about a few things and so it was natural for me to think that there would be occasions when I would forget to arm the house if I had a conventional alarm. SR 320 has an app which is pretty straight forward to use. I read a lot of negative reviews on the Google play store for the app but frankly can't understand why. There have been absolutely zero issues with the app. I have the facility to arm, part arm, disarm and decide how many seconds the alarm should wait if I open my door all on the mobile app. It also gives you the traditional keypad which you can use inside your house if the mobile app is not your thing. The PIR sensors and door, window contacts work pretty good as well and have a two year life before you change batteries.

Added to all this safe.co.uk seemed like the outlet offering this kit the cheapest.

Delivery was super quick and arrived next morning at no extra charge.

Very impressed.

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11 March 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Installation was easy, the most difficult task was pairing devices and remembering which one was which when mounting. Door switches were a bit of a challenge because of the door shape and mounting but the spacers soon sorted that out.

The remote operation is great, just need to remember to cancel before entering!!

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9 March 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Easy to install and use. Great alarm system. Would recommend.

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7 March 2019
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 8.5 / 10

The instructions could have been clearer, and we struggled a bit at the time,

but it was straightforward with another person to help .

The motion cameras are easy to fit and discreet and the syncing process incredibly straight forward.

Likewise the door sensors although a couple of spacers to help with different thickness doors could help with old doors with big gaps.

Saying that, the door sensors don’t work on patio doors.

The software is very easy to grasp, plus the email and text warnings work well.

We will be adding a camera facility at some point and probably some sensors for the patio doors if the design is changed

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7 March 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Well impressed with alarm thought would have problems with being wireless but all been spot on good customer service support

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7 March 2019
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

Simple product that lets you perform the installation yourself. All the various sensors work as described and were easy to install. The instructions were a little unclear now and again hence the four stars there but I'm probably being picky. The door sensors shouldn't be placed near large metal objects according to the manual, so bear in mind if planning on using with the garage door. Really liked the Safe website as I could customise the Yale package to suit my needs at checkout rather than sticking with the standard packs. The extras were also a lot cheaper than other outlets! Overall excellent!

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7 March 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

This is the 2nd of two purchases of Yale wireless smart alarms. The SR-320 and the SR-330. Both are excellent products. I do not need convincing that the kit has prevented at least one return visit from our unwanted guests since deploying the system.

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28 February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

We are very pleased with our purchase of an SR-320 Wireless Smart Alarm Kit, it was extremely reasonably priced - a quarter of the price of ADT’s exact equivalent. And I very pleased too that I opted to pay to have it fitted by one of your engineers who was very competent, businesslike, methodical and sympathetic too to our old house. The alarm is very easy to use and so far has been extremely reliable ie no false alarms. It’s very useful to be able to operate and monitor it via your App. I have already recommended it to several friends.

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28 February 2019
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

This product was good value for money when I compare other wireless products in the market. It is easy to install, you don't even need a drill but can use the hanging strips now available which is also a plus point for moving the sensor if you put them in the wrong place. I like the fact you can easily add on new items such as additional sensors by simply using the app. I do find however, even though the sensors are at the recommended height they do not always automatically activate and I haven't found out how to amend the time the alarm rings before shutting off.

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28 February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I have been using this product for a few months now and I feel much happy when leaving the house knowing it’s protected! Installing the product was very quick and easy if you follow the book and app guides you just make sure you have a long ladder to fit the outside unit! You can set the alarm to alert you of any actions, this includes when it’s been armed and disarmed and when it is triggered and being able to set different codes for different uses makes it easy to see who’s been in and out of your property! The app is very easy to use and very convenient! Would highly recommend!

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28 February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Really easy too install and setup... does the job and no issues at all with the app funtionality

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28 February 2019
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

Installed three months ago.Works very well, no problems yet. Live close to heathrow airport, lots of communication airwaves, no false alarms hasn’t had any adverse effects on the alarm system.

Very pleased so far.

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22 February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Extremely impressed with the ease of installation, setup and use. Added the remote key fob for my wife which she finds very convenient. Setting the system up from the Yale App is very intuitive and quite flexible.

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21 February 2019
Rated 2 / 10Rated 2 / 10Rated 2 / 10Rated 2 / 10Rated 2 / 10 2 / 10

It's crap, sensors crap, wouldn't have for free and it was expensive.

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21 February 2019
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

The Yale product was very good but the instructions are very basic. The instructions don't match the new app. I understand they have to be reprinted but could have been updated on the internet. If you can get through to a good Yale advisor, they will tell you how to reset the hub over the phone then it is great.

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21 February 2019
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

Easy to fit.

Had fault on tamper switch on bell. Help line eventually rang back. Had to delete bell and then re-install. Then worked.

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14 February 2019
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

excellent product, need to red through the instructions first, simple to fit. Outside alarm is the only problem, working up a ladder. But all went fine and worked straight away. I did have a problem downloading the app but, that was my phone. This is a good product by Yale with a backup service, they are all neat and tidy to look at in the house and it comes with security stickers to let people know you have an alarm which is good. I like the use of my phone to alarm the house and disarm it, very handy if you forget.

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7 February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Awesome alarm system and easy to use. Bought the key fobs to go with it too.

Easy to fit, and professional system.

I have gone on to purchase the Cctv system to run along side of the alarm, but my engineer is having problems with making it work, so it may be that the Cctv box is the problem as he has tried everything suggested by yourselves to correct it and we still can’t get it to work.

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7 February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I think the product is very good and easy set up.

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7 February 2019
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

I ordered a wireless Yale alarm system for a bungalow which we moved into. The previous hard wired alarm system was no longer working and the alarm company quoted, what I thought was, a considerable amount to get it working. I placed the order on line with Safe.co.uk and was very pleased when the Yale alarm was delivered promptly and well packaged. The installation instructions are clear and easy to follow, you do not need to be an alarm expert it is well within the capabilities of any one with basic DIY skills. Once fitted and connected to the internet the Yale smart hub was easy to communicate with. The system has now been installed for over two months and there have been no problems. The Yale smart hub can accommodate extra devices such as a linked camera, so it can be upgraded should I wish to do so. Overall I am very pleased with system and would recommend it to anyone wishing to install a cost effective alarm without having to hard wire sensors throughout the home.

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7 February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

It was installed by a qualified electrician and I think it’s much better than my last one which had to go through my house phone.That used to contact my family when it went off and most of the time it was a false alarm. I like the fact that I can part alarm it when I’m in bed. If I wanted to I can add a camera to it as well as the siren. My neighbors are all interested in having the same one installed as they are so impressed at how easy it is to use.The door stickers are a great incentive as well.

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3 February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Really pleased with my Safe alarm, my old alarm stopped working after we were burgled and we spent a few months with no alarm. I was impressed with the price, and now I feel safer in my home. I intend to purchase some add ons to my system sometime this year. You can never have too much security in your home.

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1 February 2019
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

We were looking for an alarm system that came with an automated alert to our mobile devices but which didn't have a monthly cost. This alarm kit seemed perfect. Although it took a short while to completely understand the instructions, it was fairly quick and easy to install and set up. The wall mounted box on the outside of the house was also straightforward to install. We really enjoy the peace of mind that if outside of the house, we can set or cancel the alarm and get immediate notifications if any of the alarms go off.

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31 January 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

So far very please with product. Have addedd 2 PIR's to system. SafeUK sales & despatch was excellent

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31 January 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I found this incredibly easy to install, you plug in the hub, download the app - update the software. Activate the batteries items in the kit are pre linked and it’s easy to link additional items. You then test the signal strength of your sensors in the desired locations, I had full strength even in my garage which is detached. You can name the sensors so you know which one has been triggered. Installed the box and key pad and it was ready to go. You can carry out a walk test to ensure everything is working as it should. The app has quite a few features on it so you will need to play about with it for a bit until you know your way around it. It’s true the instructions aren’t that great but it’s pretty self explanatory and the app pretty much runs you through it. I installed the key pad at the point of entry and not upstairs like it says in the introductions, otherwise you’ll need to be fumbling around with your phone when you come home. On the key pad you need to press the unlock button then input your code before it will deactivate, that’s pretty much the only thing that confused me a bit. I bought three pet sensors because of my daft cat - so far so good. You can get app notifications when the alarm is armed/disarmed and sms if the alarm goes off.

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31 January 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

This system was every easy to set up. no wiring required so no ugly wires to try to hide. Instructions were not very clear or detailed so I had to search internet for further instructions. Only been using for a few months now but had no problems apart from forgetting to turn it off before entering the house and setting the alarm off. You download an app to your smart phone and control your alarm system from the app. You also use the app to set up your system or if you want to disable one of the components. Arming and disarming the system is done through the app.

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31 January 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Easy to install and everything's fine.

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24 January 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Very easy to set up once you have decided where each sensor will go and read through the instructions a few times. The app was ok for set up but I tend to use the keypad more for arming and disarming the alarm.

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24 January 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Competitive price, prompt delivery, easy to set up, even easier to operate, working well and would definitely recommend.

Additional pir's made the location even safer.

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24 January 2019
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 8.5 / 10

A good bit of kit.

Had problems initially when setting up as unknown to us (and Yale apparently) there was a problem with the app which led to a lot of hassle.

being out of date with current technology we weren’t convinced the pirs where working correctly.

Once the app was sorted all is working great and easy to use.

I would have liked a bit more option to customise settings such as arm / disarm beep as it’s very loud and means we can’t arm it when asleep at night as I work nights and it would wake everyone

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24 January 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

The Yale SR-320 is a great piece of kit. I installed it a few months ago and it has so far proved ultra reliable and very easy to use. The installation was straightforward especially as all but the hub was wireless. It has a very easy setting up procedure which gives you confidence that it all works correctly. I was able to check status when on holiday in Tenerife which was really cool. I would also highly recommend Safe UK, they delivered in super quick time and have numerous links on their website to help choose the best alarm system for you. I plan to expand the system shortly to include internal cameras and a few more PIR's upstairs. It goes without saying that I will be purchasing them from Safe UK.

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17 January 2019
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 8.5 / 10

Good price and prompt service from safe.co.uk, I would recommend the Yale sr-230 as it’s easy to install and set up. So far it has been working ok, my only negatives are it’s not WiFi enabled and that the internal sounder is rather quiet !!

As far as battery life don’t know yet as we have not had it long enough for the batteries to fail but seen as they are all common use batteries they will be easy to replace. The signal strength is hood as we have an external shed and the sensor seems to be working ok. Many thanks to safe.co.uk

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17 January 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Excellent product for the price.

First alarm we have had and VERY impressed.

Totally wireless and arm/disarm on the mobile as well as keypad.

Thank you

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11 January 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I bought this alarm for my garden workroom, easy to install with no fussy wires to contend with. This alarm is already synced from factory so its just a simple plug & play (even for a first time installer like myself) once you've downloaded the app and setup an online account you're ready to go! Easy to activate and deactivate using the phone app and no need to mess with the keypad – handy when you've got you hands full. Pros: Cheap and good quality product that gives you peace of mind. Cons: Only downside up to now is that you need a solid internet connection to use the remote WiFi service.

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10 January 2019
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

The Yale SR 230 Wireless Smart Alarm Kit is a reasonably priced security system which is easy to install once you take time out to read the installation instructions, I found the booklet provided appeared to have been updated from previous versions as some of the diagrams/references did not relate to the correct pages.

Operating and setting up the system through the smart phone app was very easy and straightforward . I have since added extra items to the system which again is very easy to complete

I would recommend the Yale SR320 to anyone looking for an inexpensive wireless security system

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26 December 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Excellent alarm system, the installation process is beyond simple. Using the alarm day to day is again so easy using just the remote control fobs. The notifications the system send cover all aspects of the alarm letting you know what the reason for the notification is and the sensor that has triggered it, for instance “burgular - kitchen” or “smoke detector - upstairs”

Being able To link as many devices to it as you need at the touch of a button enabling you to expand the alarm system is another excellent feature of the system. I highly recommend the Yale smart alarm as it is excellent value for money.

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21 December 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Excellent product that is easy to install, no need to pay for installation.

When up & running what a great advantage to be able to control you system from your mobile as well as key fobs etc. The ability to be able to arm or disarm your alarm system from anywhere has huge advantages, or just check to ensure your remembered to arm your system when you left home.

If you wish to expand your system it is easy to add additional devices. When a battery needs replacing in any of the PIR’s or contact you just disable the one item whilst you change it nothing could be easier.

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20 December 2018
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

I bought this to replace an old alarm system in a house that I purchased. I bought a few extras for it too to expand the system. It was very easy to set up although the app hung when I was registering but it didn't seem to affect it though. The system has been working excellently since. One of my exterior doors leaked which has ruined the contact but that is my fault entirely - no fault of the system. Generally superb bit of kit. Only small issue I have with it is that it doesn't have a speech dialer. Notification of alarm activation is only done by email, text, or notification on your phone. I may buy the control panel for the next version up as I feel that a phone call is quite important.

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13 December 2018
Rated 7.5 / 10Rated 7.5 / 10Rated 7.5 / 10Rated 7.5 / 10Rated 7.5 / 10 7.5 / 10

Very pleased with alarm so far. Love the idea you can also use the app to check the alarm as well.

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8 December 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I absolutely love this alarm, well worth the money definitely.. we use it all the time weather we are upstairs it’s on.. weather we are out it’s on.. it’s amazing that you can arm and disarm from your phone and definitely gives a sense of security to your life knowing what times and who disarmed entered etc. Definitely worth buying if your in the market for a smart alarm system , it even looks good and adds a visual deterrent to the exterior of the property, I also bought the pet pir sensors so my little dog smithy is safe yet doesn’t activate the alarm, but if there is a burglar it definitely is very loud.. only complaint is instructions are a little confusing however it was easy and only needed basic common sense. Buy this alarm it’s great

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7 December 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

I think this is a good product for if you want extra safety for your home. It really helped me feel reassured.

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6 December 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Xlent product, easy to use and install but the manual isn't the best. It doesn't explain how to arm and disarm etc from the keypad clearly at all. I called the Yale customer service but they weren't the best, ended up sorting after messing for an hour or so. Now setup it's extent and you can view it in the app on the phone. The app did go down for about 12hours which ment you couldn't do anything from Ur phone but you could still use the keypad. Overall an excellent product does exactly what it's supposed to do.you can also add cameras etc to it.

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6 December 2018
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

very good product that was easily set up as all the items were already connected to the hub additional items were also added very easily to the hub the app was also easy to use and set up

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6 December 2018
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 9.5 / 10

Arrived packed very well and ready to go .So easy to fit, simplicity itself. Good instructions through out. Simple diagrams which are easy to follow.

The same for using the system. It is so easy to use. Setting the options to whatever you want and can change them at the blink of an eye on your smart phone, tablet or PC.

The option of being able to operate the system from a smart phone is very useful if you happen to forget to set the alarm if you have to go out in a hurry.

I am about to fit an identical system for my daughter in the coming weeks and other friends and family have already or are about to get one.

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6 December 2018
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 9 / 10

Really good product. Works well, easy to mount. App has some issues (is maddeningly slow to load, the servers crash sometimes), however the alarm still functions via the keypad even if that happens. Generally a good product, particularly for the price!

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29 November 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

AMAZING

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10 November 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Good product & very easy to install & set up.

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9 November 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 10 / 10

Easy to install and use, very good product

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