Help Centre

Payment by Invoice

To avoid delays your purchase order should include the following information:

  • Purchase Order Number
  • Invoice and Delivery address
  • Accounts contact name and telephone number
  • Delivery contact name and telephone number
  • Email address (if available)
  • How many steps at the entrance to your building
  • The delivery floor (Ground Floor, First Floor etc.)
  • Additional delivery info which may be useful

The following organisations are entitled to pay by invoice providing we receive a signed purchase order:

  • Local and National Government
  • Police
  • NHS Trusts
  • Schools, Colleges and Universities.
  • Registered Charities
  • Ministry of Defence

Please fax your purchase order to 01772 730 321 or email to Alternatively you may post your purchase order to:
1 Strand Street West

Business customers may also apply to pay by invoice by completing our Credit Account Application Form. Once completed please fax to 01772 730 321 or email to

Please note our trading terms are strictly 30 Days Nett.

For more information on paying by invoice please email customer services or call our accounts department on 01772 730 320.

We regret that 30 day accounts are not available to private individuals.