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1. How could I obtain spare keys in future?
2. Please confirm if possible - barrel diameter is 17mm, total height is 33mm, width of keel (the bar at the bottom) 10mm. With thanks.
Richard, Lenora
The CISA Astral S Cylinders are supplied with a unique code card which allows you to order additional keys and keyed alike locks by providing the code on the card. All Euro Profile cylinders have the same face dimensions - 17 x 33 x 10mm.
Jonathan P
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If your door is closed and the key is in the lock internally, can you unlock the door from outside with second key?
Neville, Punchard
Yes, all of the CISA Astral S 10 Pin - Euro Double Cylinder Series have the facility to unlock with a second key from the outside.
Jonathan P
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Are the spare keys you offer for this lock original CISA blanks?
Frazer Dunn, Glasgow
Keys cut would be from an original CISA blank.
Tom W
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Can two locks with different sizes have key-alike?
Zoe, London
Providing the locks are of the same brand with the same number of pins, lock cylinders can be keyed alike despite the overall length being different.
Phil R
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Is it possible to purchase two cylinders that work with the same key? I.e same key for front and back door?
Jatish Patel, Harrow
Yes you can have two cylinders "keyed alike" so you have the same key for both front and back door. Just select the keyed alike option at the end in the checkout. Please also note that the cylinders must be the same manufacturer and the same amount of pins for them to be keyed alike.
John W
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