FAQs (4)

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1. How could I obtain spare keys in future?
2. Please confirm if possible - barrel diameter is 17mm, total height is 33mm, width of keel (the bar at the bottom) 10mm. With thanks.
Richard, Lenora
The CISA Astral S Cylinders are supplied with a unique code card which allows you to order additional keys and keyed alike locks by providing the code on the card. All Euro Profile cylinders have the same face dimensions - 17 x 33 x 10mm.
Jonathan P
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If your door is closed and the key is in the lock internally, can you unlock the door from outside with second key?
Neville, Punchard
Yes, all of the CISA Astral S 10 Pin - Euro Double Cylinder Series have the facility to unlock with a second key from the outside.
Jonathan P
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Are the spare keys you offer for this lock original CISA blanks?
Frazer Dunn, Glasgow
Keys cut would be from an original CISA blank.
Tom W
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Can two locks with different sizes have key-alike?
Zoe, London
Providing the locks are of the same brand with the same number of pins, lock cylinders can be keyed alike despite the overall length being different.
Phil R
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