Rated 4.3

/5

Rated 4.3 / 5Rated 4.3 / 5Rated 4.3 / 5Rated 4.3 / 5Rated 4.3 / 5
16 Reviews

94%

Recommended
this Product
Sort by:
Anonymous Verified Customer July 2018
Rated 3 / 5Rated 3 / 5Rated 3 / 5Rated 3 / 5Rated 3 / 5

The system is not stable, build quality is good but you may have many false alarms or connection issues.

Was this helpful? 16

Chris Verified Customer February 2021
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Installed this ERA system 4 months ago and have been very impressed straight out of the box. Having had installed a wireless Yale alarm in our previous home I had grown fed up of climbing up the ladder every year during the coldest/windiest months to replace the batteries in the siren - this wireless ERA system solves this issue by having a wired siren. Very easy to set up via the ERA app. Don't let the poor reviews of the app put you off this system, these may reflect the appearance of the app but not the system as a whole - remember that once it is set up you will only be using the app from time to time to arm/disarm the system when you forget do it via the keypad or fob. Overall this system has proven to be solid and reliable. I have added PIR's to every downstairs room and have magnetic sensors on every external door and window. It is a system that is worth investing in, highly recommended!

Was this helpful? 12

Jason Verified Customer July 2023
Rated 4 / 5Rated 4 / 5Rated 4 / 5Rated 4 / 5Rated 4 / 5
Recommended

The first thing to say about this product is that it works. There was no problem getting the devices to communicate and set up was relatively easy. The system has been running for 3 months with no glitches. The components look good and are fairly discreet. It would be good to have a hard wired hub though, as the plug-in transformer is difficult to conceal. Instructions are confusing - all the information is there, but is hard to decipher. A call to customer services solved a couple of issues I was having with set up. However, I completely gave up on the RFID tags, they just didn't seem to work. Once set up, the system is very easy to use, but for customers with poor sight, it's hard to tell the difference between the set and unset buttons on the RKP. Perhaps a different graphic or colour would help.

Was this helpful? 8

Anonymous Verified Customer June 2023
Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5
Recommended

Despite other reviews this was easy to install and easy to setup (I would class myself as a competent diy-er)

It’s worked well from the off, no false alarms, no app problems. Can’t ask for more really. It was sent on time, installed easily, and works without any problems at all

Was this helpful? 7

Richard Verified Customer April 2023
Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5
Recommended

Very pleased with the product. It was easy to install and the app works well. I like how you can spec the product up yourself and add only the items you want to a base kit.

I bought it via www.safe.co.uk and I am soon to order another system for my factory and will do the same again because you are now able to add different systems to the app

Was this helpful? 7

Mike Eckhoff Verified Customer March 2026
Rated 3 / 5Rated 3 / 5Rated 3 / 5Rated 3 / 5Rated 3 / 5
Recommended

We have mixed feelings about this system. We initially wanted a simple system like our old Response Alarms wireless system which did not require a control panel. We were told that the Era Homeguard could not be used like that and that a control panel would be required. Well, you can use them without the control panel and link each sensor to the wireless siren directly. We ended up buying the pro starter kit with extra sensors and the solar powered siren.

We found it rather tricky to set it all up, but eventually we managed, but in the process broke the tamper button on the control panel which is the flimsiest thing imaginable. Things seem to work though even with this broken.

All sensors were installed but realised that the door/window sensors will be very difficult to change the battery when required. It seem very difficult to part the unit once it is stuck to the door. We will persevere.

We then attempted to mount the siren above our garage door and found that you really need two pairs of hands and had to do that in order to hold top plate of the siren, and then another pair of hands to connect the top plate of the siren to the base with two very small fiddly connectors. In the end the pair of us did it.

We wanted this alarm to protect a property that we are not moved into yet so required it to have the sim phone card installed. Even though we get a two bar signal on our phone there, the control panel light continually flashes to say the signal is no good. However, it does seem to work though and alerts us to any alarms and allows us to activate the system remotely.

On the operation side, the system seems to work reasonably well, but we have had a few spurious alarms when we could not work out why the system had alarmed. The app on the phone also lost some of the sensors from it and they had to be re installed.

Having said all that the system is protecting the property for us and we feel that it will let us know if there is a problem there.

I suppose we would say it is average, but it is doing the job. I can't compare it with any other system as we have only had the response alarm system which does not call us or anything like that. It just goes off and makes a noise.

Was this helpful?  

Calart Verified Customer October 2025
Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5
Recommended

The old saying. It does what it says on the tin. Delivered on time and I would recommend the system is installed by one of your technicians. Well worth it. Thank you.

Was this helpful?