Questions & Answers (12)

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Can the Ring Video Doorbell 2 be connected to multiple devices?
Pete, Bedfont
The Ring Video Doorbell 2 can be connected to multiple devices with the app downloaded.
Christian B, 14 Jan 2019
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If I don't take out a plan after the 30 day free can I still use this device with the motion detection?
Carol Braid, Leicester
You will still be able to use the product to its full potential, however without the subscription you would not be able to view existing saved data.
Tom W, 7 Mar 2018
8 of 13 found this answer helpful. Did you?  Yes / No
 
What guarantee is included with the Ring Video 2 doorbell ?
ranj , Essex
The Ring Video 2 doorbell comes with a 1 year warranty.
Christian B, 11 Jan 2019
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Can this be hard wired. And use existing deta chime?
Vincy, Barnet
This unit can be hard wired and can be used with your existing doorbell wiring and hardware.
Phil R, 23 May 2018
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How much is the subscription after the 30 day free trial?
Nick Dent, Essex
At the time of writing the Basic Plan for one camera costs £2.50 per month or you can opt to pay for a year for a reduced overall cost of £24.99.

The Protect Plan which includes unlimited cameras costs £8.00 per month or £80.00 for the year.
Phil R, 13 Feb 2018
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Is the ring doorbell easily transferable from one house to another if you move? What does the installation involve?
Natalie murciano, London
The ring doorbell can easily be moved from one property to another if needed. The door bell can be installed using existing doorbell wiring or can be set up wire free.
Christian B, 10 May 2019
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On the Ring doorbell 2 what is the use of the diode supplied?
Mr. Shah, Edgware
The diode included with your doorbell is an important item used to connect your ring doorbell to an existing doorbell's digital bell.
Tom W, 26 Apr 2019
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Is the Ring Video Doorbell 2 screwed to the outside of the door? If so what's to stop anyone stealing it or the rechargeable battery?
Hugh Mowat, Ayr
Both the main hub and the battery are bolted into a secure mount using the supplied fixing kit.
Tom W, 25 Mar 2019
3 of 5 found this answer helpful. Did you?  Yes / No
 
If I hard wire the Ring doorbell 2 to the mains via a transformer do I still need that rechargeable battery?
Mr. Shah, Edgware
The Ring doorbell 2 needs the battery inside the unit to power the doorbell even if you prefer to have the doorbell hard wired in. The battery will always be fully charged in the event of a hard wired power failure.
Christian B, 26 Apr 2019
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Is there a separate internal chime available to alert if the external chime is not loud enough?
Andy Pilkington, Walsden
We sell both the Ring Doorbell Chime and Ring Doorbell Chime Pro as additional accessories.
Tom W, 14 Jan 2019
3 of 6 found this answer helpful. Did you?  Yes / No
 
Is this doorbell compatible with and iPhone 8 please?
Mary Harris, London
As long as the Smartphone is IOS.8.1 or Android 4.1 and above you're phone would be suitable.
Tom W, 5 Jul 2019
1 of 3 found this answer helpful. Did you?  Yes / No
 
Will I get notified anywhere in the Uk or world if doorbell rings?
Nik, Heathrow
You will be notified anywhere in the world providing the doorbell is hard wired in and you have Wi Fi connection.
Anne K, 11 Jan 2019
1 of 3 found this answer helpful. Did you?  Yes / No

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