If the hub loses power will the alarm still sound if any of the sensors are triggered? or is the hub an integral part of the system? Seems to me that a savvy burglar could just unplug it from the mains if so.
Chris Hague, Huddersfield
The alarm would only activate once a component has been triggered. The alarm has a rechargeable battery which would activate when any mains power is lost.
As the ERA external siren is solar powered, hence stores the power to a rechargeable battery, how long would the alarm sound for until the batteries drains?
Jack, Birmingham
As the Siren is solar powered, as long as it has access to daylight the battery would constantly charge and store enough energy in one days charge to power it for a whole week. The estimated battery life would be 3-5 years in total.
I read that some of the Yale systems are activated when they lose connection to wifi and the alarm goes off. Does this system also sound/activate when it loses wifi connection?
Richard Riley, Leeds
Yes, both systems have this mode just as an anti tamper mechanism. However the ERA Homeguard has a sim card option, so if the WiFi connections drops, you would still be notified.
Does the hub need to be wired either to a phone line or the router or can it be situated in a different room of the house because it's using WiFi and a sim card sender?
Ian fullagar, Stafford
The HomeGuard series is wireless, because of the Wi-Fi connectivity, and only needs to be plugged into a mains power socket.
If the wifi drops and the alarm is activated as part of the anti-tamper feature in the Yale and the ERA, how would you stop the alarm ringing? You won't be able to do this through the app due to the wifi - so can you send a text to reset the alarm?
S Dhillon
Unless the alarm has a sim card facility, for example the ERA HomeGuard Smart Alarm Pro - Junior Kit, you would not be contacted without a WiFi connection. The Sim card feature can also be used to reset the alarm at any time.
You say you can use a PAY/GO sim how much typically per month is needed to be added and how do you know when credit has run out?
Kerry Eames, Portsmouth
The alarm system would contact you via WiFi, however if your internet connectivity experienced problems the Sim card would only be used in emergency's to contact you so you do not need to top it up per month. You can always check the balance of your sim card by calling your provider.
Hi, I know that the era homeguard alarm requires a 2g sim card. I am having difficulty finding a 2g sim card. Please can you recommend a specific sim card that will be compatible? Alex
Alex , Birmingham
Any standard sized SIM would be suitable as most networks function using 2G, 3G or 4G. The only exception is Three network as they do not operate lower than 3G.
Can the door sensors be set to initiate a beep from the control panel or Wireless Key fob reader when the alarm isn't armed? I think it's called a chime facility.
Alan, Plymouth
Unfortunately this system does not have a chime feature.
Could I add a 2nd Keypad and 2nd solar powered alarm box to the ERA Homeguard Smart alarm pro? If I purchased the alarm system I'd like a secondary rear exit and sounding alarm box at the rear of my property.
Craig Mudd, Mansfield
You can connect up to 50 components to the HomeGaurd alarms and you can add an additional solar powered siren and keypad if required.
Several questions have been asked about SIM card and mobile compatibility with the ERA alarms. None of your replies makes mention of the several types of M2M SIM cards available intended specifically for alarms and other IOT devices. Are the dedicated M2M SIM cards compatible and do you recommend any particular provider?
David, Swadlincote
The ERA models are unsuitable for roaming Sim Cards (M2M), a standard conventional UK sim (excluding the network three) would give you the best results.
What is the difference between this range and the
ERA Garrison - Wireless SmartPhone Alarm PLUS?
Chris, Sutton Coldfield
The ERA Garrison includes GSM alerts only and needs a sim card to send any notification. The ERA Homeguard includes be sim card slot and is WiFi enabled.
Can the alarm be used without internet? I'm currently refurbishing a property so there won't be internet there for a while.
Morgan Ashton, Rct
This system can be used with a sim card which will send you text alerts once the alarm is triggered. This requires a classic sim card suitable for all phone networks excluding the 3 network.
Would the alarm still work if the Wi-Fi and power is lost?
Simon, Newcastle
The alarm would still siren as it features an internal battery and also option for a sim card, so you can even be contacted without any internet connectivity.
Can I use the ERA wired WS-280 External Alarm Siren with this product instead of the wireless one? Is it true that this (and the wireless one) only strobe / pulse when the alarm is armed?
Chris, Sutton Coldfield
This system is compatible with both ERA wired and wireless sirens. The LED on the wireless alarm will only strobe when the alarm is armed / activated.