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FAQs (22)

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How many all in one cameras can you have on the system (controlled through the app)?
Martin, Stroud
You can have several Yale devises linked to the same app.
Anne K
Was this helpful? 14
 
Is this camera compatible with yale smart home alarm kit SR-330
PAUL BROWN, WELLING
This camera cannot be connected to the Yale alarms. It works as a stand alone camera.
Phil R
Was this helpful? 8
 
Is it possible to record camera images within the app?
J, Birmingham
It is possible record and save images.
Anne K
Was this helpful? 9
 
Can the camera be linked to the Yale Sync Smart Home Alarm - IA-320?
J, Birmingham
This camera can't be linked directly to the Yale Sync smart home alarm - IA-320. These systems work on completely different Yale SmartPhone Apps and can't be linked together currently.
Christian B
Was this helpful? 11
 
Does this support POE?
Christopher Freeman, Sheffield
This camera does not support POE, it is supplied with a a 3 meter USB power adaptor.
Phil R
Was this helpful? 5
 
What is approximate range of WiFi with outside camera.
Michael King, Crowboroughi
The approximate range is 10-15m.
Christian B
Was this helpful? 5
 
Looking at your previous answers, if I want to use the camera outdoors it seems that I would have to drill a 16mm+ hole into my house to connect the power cable to a USB socket. That seems a bit of a show stopper. Is there some way to connect it to an existing external power cable?
dave, epsom
If the external power cable can accept a USB connection this could potentially work, otherwise the camera will need to be mounted affixed with the power cable provided external to internal.
Phil R
Was this helpful? 5
 
Does it automatically delete stored footage if the micro SD card is full?
Thomas, Cumnock
You will have to manually delete any footage which is not required from the SD card.
Christian B
Was this helpful? 6
 
What size hole is required to pass power cable through, is the connection to the camera a mini USB
kevin Akers, MARGATE
The power supply for this unit is a 3m USB power cable. The USB measures 16mm at it's widest point.
Christian B
Was this helpful? 6
 
Can I use this camera with the SR 330 kit and app?
Steven Mackinson, Beccles
This would be a separate system and work independently to the alarm.
Tom W
Was this helpful? 6
 
What size SD Card does it take mot GB size , actual size?
David, Bootle
This would be suitable for a Micro SD Card which are around H x 11mm and W x 15mm.
Tom W
Was this helpful? 4
 
Does the app allow more than one device to monitor the camera? Can both my partner and I use this on our phones or can it only be one?
Jamie , Liverpool
Providing the Yale View App is downloaded to the device, it is possible to monitor the camera on more than 1 device. (Requires Iphone 6 or above with iOS 9.0 or above, Alternatively Android 4.4 and above)
Christian B
Was this helpful? 6
 
Does this camera work with google home smart speakers?
Mike Collis
This product works with its own internal mic and speaker and is not compatible with google home.
Tom W
Was this helpful? 6
 
If the siren is triggered by a motion sensor, how can it tell the difference between the post man or a neighbour knocking on the door vs a burglar trying to break in?
Alice, Woking
The siren feature is optional, the sensor will trigger the alarm if motion is detected when this setting is active regardless of the source of activation.
Tom W
Was this helpful? 9
 
Would this USB wire fit inside a 20mm conduit?
callum, penzance
The USB measures 16mm at the widest point.
Ashley I
Was this helpful? 5
 
How long is the power cable and how big hole required to take cable also is this just Wi-fi?
Shane Isham, Kent
The camera is supplied with a 3 meter USB power cable with an approximate diameter of 4mm. The internet connection is Wifi only.
Phil R
Was this helpful? 5
 
Can the siren be disabled but enable the spotlight?
Sarah, London
The siren can be manually enabled or disabled as required.
Phil R
Was this helpful? 7
 
Hi how is this camera powered is it battery or is it mains operated? If battery how long would they last and are they rechargeble?
Phil, Ashford Kent
This camera is mains powered and is supplied with power cable and adaptor.
Phil R
Was this helpful? 5
 
What is the detection range during daylight and also night time.
Roger Fearn, GRANTHAM
The viewing range on this camera is 10 meters in both day/night time viewing.
Christian B
Was this helpful? 5
 
Is it possible to turn off the spotlight and siren function on this camera?
mike, broadstairs
You can enable or disable the spotlight and the siren if needed.
Anne K
Was this helpful? 9
 
When installing Yale all in one outdoor camera , where can i find device password?
Radha Gurung, hayes
The device password will be set once the app has been downloaded.
Tom W
Was this helpful? 4
 
Can it be used outside the UK? How many decibels does the siren sound?
Ivan Soria, Silver Spring
Providing you have suitable Wi-Fi connection and power. The siren omits 110db and is triggered when motion is detected.
Anne K
Was this helpful? 4
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