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Veho Cave Smart Home Alarm Pro Kit

£189.00
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  • FREE Delivery 30th Nov
  • Finance from £5.25 p/m
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This Veho Cave alarm is the ideal smart home alarm kit with complete control via Apple or Android smartphone.
  • No Monthly Fees.
  • Wi-Fi enabled smart hub.
  • Components are pre-linked for an easy DIY install.
  • Timed tasks allow scheduled alarm activation via app.
  • Batteries for all components are included.
  • Built-in siren and SIM card holder (standard sized SIM*).
  • 115db external siren box.
  • Hub includes a back up battery in case of power failure.
  • 433.92MHz wireless frequency.
  • Extended 200m wireless range.
  • Alarm will accept up to 99 different components.
  • 2 Year warranty.
Ref: VHS-001-SKSN
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Details

Product Details

The Veho Cave Smart Home Alarm Pro Kit is a wireless smart alarm with integrated Wi-Fi connectivity and SIM card holder. The system is operated via a smartphone app and can also be armed and disarmed with the included remote control. When the alarm is triggered, a loud 100dB siren will sound from the alarm hub to alert others of an intruder and the system will also alert you via app notification. The alarm hub includes a backup SIM card holder, which accepts standard sized SIM cards, and can send you SMS alarm notifications when your Wi-Fi is down. This alarm kit also includes a wireless external siren box which produces an 115db siren.

The Cave Smart Home Alarm connects up to 99 sensors, allowing you to customise your alarm system to suit your property and lifestyle.
Yale Smart Alarm Hub

Cave Smart Home Alarm Benefits

  • Pre-linked components - requires no technical knowledge or wiring for installation.
  • Activated, deactivated and monitored using your smartphone or tablet (available for iOS and Android)
  • No need for monthly subscriptions.
  • Extended 200m Wireless Range
  • Allows part arming - creating 2 zones
  • Backup SIM card holder

Controlled by iOS or Android App

Download the 'Veho Cave' App for complete peace of mind and knowledge that your home is secure. Check in on your home from anywhere on your iOS or Android smartphone or tablet, at any time, and receive notifications if the alarm is triggered.

*Requirements: This alarm system requires a Wi-Fi broadband connection (min. Speed 3Mbps) or a standard sized SIM Card. Compatible with Apple iOS and Android smartphones.

App
Siren

Outdoor Siren Box

The outdoor siren box produces a loud 115dB siren when the alarm is triggerd and also includes an LED flashing light to warn off intruders. The outdoor siren can be installed with either a DC12V power adapter or can provide power for up to 36 months with 3x D batteries.

Expandable

Expand your alarm system with up to 99 accessories, allowing you to customise your individual needs and security requirements. From additional PIR’s and door contacts, to Keyfobs and wireless IP cameras, you can add to those already supplied with the kit to give your home the best coverage possible.

Browse the accessories available »
Accessories
Smartphone App

Extended 200m Wireless Range

The Cave Alarms include an extended 200m wireless range which is much wider than most other home alarms and is ideal for protecting a large property. The 200m wireless range ensures it is possible to protect your home and outbuildings, such as shed or garage within one system.

In the box

Smart Hub
1x Smart Hub
  • Back Up Battery
  • 100dB Internal Siren
  • Wi-Fi enabled
  • Wireless connection to components




Pet PIR Motion Detector
1x PIR Motion Detector
  • 200m Extended Wireless Range
  • 433.92 MHz Frequency prevents interference
  • Enhanced encrypted security
  • 2x AA batteries (included)


Remote Control Keyfob
1x Remote Control Keyfob
  • 200m Extended Wireless Range
  • Designed to fit on a key ring
  • 433.92 MHz Frequency prevents interference
  • Enhanced encrypted security
  • 1x 3V CR2032 Coin Battery (included)


Door Sensor Contact
1x Door Sensor Contact
  • 200m Extended Wireless Range
  • 433.92 MHz Frequency prevents interference
  • Enhanced encrypted security
  • 1x 3V CR2032 Coin Battery (included)


Outdoor Siren Box
1x Outdoor Siren Box
  • Loud 115dB Siren
  • Mains or battery powered
  • Flashing LED on activation
  • Anti-Tamper switch
  • Installation Fixing kit
  • Requires 3x D Batteries (not included)
Reviews [20]
yourview tell us what you think

Reviews

Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10

4.6 / 5

Sort by:
Verified Customer January 2020
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 4.8 / 5
Recommended

Excellent product

Easy to setup with user friendly app, although main alarm controller did fail to pair the first time. No other problems just scan the qr codes to pair accessories. Easy to setup users on the app. Excellent home arm function where you can choose which sensors are armed in the house, excellent for setting at bed time. Very good range on sensors, we have even put a motion sensor in our detached garage and have had no issues with signal. Backup battery lasts a good 8 hours if power is lost. You also get alarm notifications to your phone letting you know which room has triggered the alarm. Would definitely recommend

Was this helpful? 23

Verified Customer April 2020
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 4.5 / 5
Recommended

Bought the standard kit with additional door contacts and two operating fobs. The door contacts were out of stock so delivery was initially delayed but one of the staff contacted me regularly to update, sent out part of the order and the outstanding items when they were in stock.

Found fitting the kit easy and used the qr codes and mobile phone camera to include extra fobs, extra door contact and bell box onto the app set up. All included on the list of equipment first time without a problem so found setting up quite easy.

All in all quite happy with the system, time will tell how robust it is but up to now everything has performed without a problem. Really impressed with the young man from the sales team who contacted me about the delayed items, made three calls to update me on my mobile about delivery over the month we were waiting for the door contacts to arrive. Well done that man!!

Was this helpful? 14

Verified Customer April 2020
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 4.5 / 5
Recommended

The product has a quality appearance and seems well constructed. Setting up was fairly straightforward, and help was available both through Safe.co.uk and the manufacturer’s website (Veho), using online chat which was quickly and efficiently answered in both cases. Adding devices such as additional PIRs or door / window contacts was really easy using the QR code scanning system. Likewise, adding new users was very simple. Operating the alarm using the logical app menus is great, too, and the options to activate your own choice of entry points or PIRs is really useful, particularly if you have large dogs that may activate the PIRs. Delivery was very quick (and free). Good service all round.

Was this helpful? 13

Verified Customer July 2020
Rated 6.5 / 10Rated 6.5 / 10Rated 6.5 / 10Rated 6.5 / 10Rated 6.5 / 10 3.3 / 5

Very impressed with the basic system, PIRs, door magnets, siren alarm box all very good.

The cameras are terrible they connect when you set up but when you go to review they are off line, this then involves resetting up, which is time consuming. I contacted veho directly as it's not safe fault, they told me they are waiting for the fix & an up date . I've been waiting 3 months. Considering changing alarm altogether & using another company like RING.

Safe sent responsible for the poor customer aftercare, support, but need to understand the frustrations of the faulty items as they continue to sell the products as a great value for money product.

Was this helpful? 10

Verified Customer January 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

This is system great. Does everything I wanted. I have attached a power supply the the external siren. Would be good if this was available from the site/

App works ok for me.

Was this helpful? 9

Verified Customer December 2020
Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10 4 / 5
Recommended

This is a great set for home security which let you be independent from huge monthly fees from security companies. Relying on battery make this pack to be resilient against power cut and SIM card option gives you a chance to have backup Internet connection on the device if any problem happen on your home connection. The app is complete and responsive when you lock or when alarm is on, you will get it on your phone or watch. The only thing I did not quite like about this product was the sensitivity of the motion detector. I needed two to make sure the backdoor entrance is covered.

Was this helpful? 9

Verified Customer November 2020
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

After researching different products on the market this was the best one for us. With the great feature to use via phone or the key fob to activate or deactivate. It was easy to install and puts our minds at rest knowing that the house is secure whilst we are out. The alarm external box makes it look so professional and also offers a visual deteriorant on the outside of the home. The app is really user friendly and is great to see the activity happening at home. The idea to add more equipment to it has been great for our home.

Was this helpful? 9

Verified Customer December 2020
Rated 5.5 / 10Rated 5.5 / 10Rated 5.5 / 10Rated 5.5 / 10Rated 5.5 / 10 2.8 / 5

The hardware is ok and the basics work but the app is a bit of a let down. Tried the camera as well and that was a waste of time. It doesn't work with any smart systems such as Google Assistant or Alexa and is surprisingly dumb for a modern wireless system. Had issues with the app draining battery which was reported to Cave and they where quite indifferent about it. If your looking for a standalone basic system then its fine but its not a great systems that's worth investing into as it gets quite expensive as you add parts and I would say it was value for money.

Was this helpful? 8

Verified Customer April 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

A fantastic and very easy to use alarm.

I installed the alarm system and had it set up on our phones within an hour,

The smart features are a nice touch, and having the ability to expand the system easily is nice,

We tend to use the app to control the alarm and it’s so easy and has a good log view so you can see who and what time the alarm was activated and deactivated.

The cave camera is brilliant as well, been able to check on your home at anytime gives you great peace of mined,

The outside alarm boxes are loud and the blue flashing light is very bright

Was this helpful? 7

Verified Customer March 2021
Rated 6.5 / 10Rated 6.5 / 10Rated 6.5 / 10Rated 6.5 / 10Rated 6.5 / 10 3.3 / 5
Recommended

Very easy installation and set up. App is easy to use. Ability to program automated, timed, daily arm/disarm is a great feature so user doesn’t have to remember to arm/disarm every day. Good technical support available from Cave when issues arise. Overall a decent improvement in security. However: Some bugs/quirks in the software which can leave you exposed e.g. timed system arm fails to arm and doesn’t notify the user or WiFi temporarily disrupted and system doesn’t reestablish a connection. Feels like software is still under development. Adhesive pads for sensors are not fit for purpose.

I use the system for my garage, I’m not sure I’d use it for my house.

Was this helpful? 7

Verified Customer September 2021
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 4.5 / 5
Recommended

We received really good service from Safe with our initial alarm purchase and subsequent add-ons. The customer team answered questions and rectified a delivery issue very quickly.

The Cave alarm was easy to install and use and the outdoor camera, although quite big compared to others, does offer fantastic picture quality day and night.

I would not hesitate to use Safe again and would recommend the Cave alarm to anyone.

Was this helpful?  

Verified Customer September 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

The reason I opted for this system above others was the design first followed by the reviews and finally the cost.

It was pure coincidence that it was named cave and would be installed in my man cave which is cladded in anthracite with matching Bi-fold doors. I didn’t want a yellow or a white alarm box and have installed subtle signage rather than garish yellow warning triangles which I believe would detract from the style that I was aiming for. This system fit the bill completely.

It was also relatively easy to install with the addition of a WiFi booster as my man cave is located at the bottom of my garden. I just had to ensure that I put in the code for the booster during set up.

When you enable or disable the alarm via the key fob, you receive a confirmation note on your phone which is reassuring.

The adjustable PIR is well designed too being on a ball joint which is very cool.

In summary, it looks great, works well, was easy to install, no wires apart from the power to the central hub and WiFi which I hid behind some cupboards and finally the price was the best that I could find for this product. It was very well packaged and looks more expensive than it was.

I highly recommend it.

Was this helpful?  

Verified Customer August 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

It’s an extremely easy system both in setup and to use. I installed one for a client of mine & for the price it is one of the best bargains around. Easily expandable if you need additional accessories to be added.

I will be recommending the Safe system to future projects.

Was this helpful?  

Verified Customer August 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I purchased sensors for the doors, rooms and a cctv camera. The purchase was very straight forward with the equipment arriving within 48hrs. The set up instructions are in the box however there are videos on line to assist. The set up of the sensors and cctv was very easy and everything installed within a couple of hours. Once the app is downloaded then the operation of the alarm is very easy. You also are able to watch and review the cctv. I also purchased a fob which is very useful to activate the system

If the alarm is set off then my phone is activated which is good however can prove embarrassing at times and I’m struggling to find how to mute this function when going into meetings etc

Was this helpful?  

Verified Customer July 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

This is the 5th Veho cave I have purchased so shows something is right.

I have installed a number of wireless systems and this has to be the easiest to configure with the bar codes.

Easy to use of mobile phone (with notification) and utilising the widget auto arming and disarming

Was this helpful? 1

Verified Customer June 2021
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 4.5 / 5
Recommended

Easy to set up, seems to work well when testing, but haven't had a break-in (yet!). Would be good if the PIR had an adjustment to increase sensitivity because we don't let a pet in some of the rooms.

Was this helpful? 1

Verified Customer June 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I spent sometime online looking for the right home security alarm system. Came across the Cave wireless alarm. I bought the pro package with 3 extra sensors. Very easy to set up. The PIR sensors are great as when the bracket is fixed to the wall you just put the sensor on it and it's held on by a strong magnet, great for when your decorating. The external box looks sleek and modern but requires batteries. When you download the App it's easy to follow to set up the door, PIR and external box. And the main hub just plugs into the wall socket and connect the internet cable a few minutes later it's ready. I've downloaded the app on my wife and daughters phone so they can arm/disarm when outside or when going to bed. I've installed and extra sensor in the Garage that's around 10 meters away from the house and no issues. It's easy to arm and disarm and adjust the timings . Definitely recommend the cave wireless alarm.

Was this helpful? 1

Verified Customer June 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Absolute gem of a product...easy installation works just as it should do highly recommended

Was this helpful?  

Verified Customer May 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Brilliant product easy to use would highly recommended.

Was this helpful?  

Verified Customer April 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

My Veho Cave Security system purchase from Safe.co.uk was a comfortable and positive experience.

Their website is well laid out, easy to navigate and descriptive of their products. My Cave purchase with accessories was straight forward and delivery was timely and we'll packed.

Why did I buy Veho Cave when the market is flooded with big brand names like Yale, Simplisafe etc etc etc?

Value for money, smart features and it looks different......

Browsing the Veho site, it looks like new accessories are coming and the easy to navigate phone app suggests all sorts of add ons are inbound.

The cave system is well made, very easy to install IF you follow the included detailed manual to the letter and so far a few months into ownership.....the system works perfectly.

Half the price of Simplisafe and Yale for the number of accessories I have, no subscription and it looks good.

If there's a criticism, VEHO need to develop the firmware to accept a more sizable and robust keypad😁

Was this helpful? 2



Accessories

Accessories - Order together at checkout and save...

Thumbnail of Veho Cave HD1080p Outdoor IP Security Camera

HD1080p Outdoor IP Camera

Secure the outside of your property with this WiFi controlled outdoor IP camera, which provides HD1080p video recordings, day or night.
£65.27
£69.00 Save £3.73
Thumbnail of Veho Cave Remote Control Keyfob

Remote Control Keyfob

Arm and disarm the alarm with a simple button press, no need for a PIN code.
£14.00
£15.00 Save £1.00
Thumbnail of Veho Cave PIR Motion Sensor

PIR Motion Sensor

The infrared sensor will detect any movement and activate the alarm.
£15.26
£19.00 Save £3.73
Thumbnail of Veho Cave Door Sensor

Door Sensor

If a door or window that is protected by the contact is opened the alarm is activated.
£14.00
£15.00 Save £1.00
Thumbnail of Veho Cave Wi-Fi IP Security Camera

Wi-Fi IP Camera

View HD video recordings, day or night, via your smartphone with this WiFi controlled IP camera.
£41.27
£45.00 Save £3.73
Thumbnail of Veho Cave PIR Motion Sensor (3 pack)

PIR Motion Sensor (3 pack)

The infrared sensor will detect any movement and activate the alarm. Pack of 3 sensors.
£45.26
£49.00 Save £3.73
Thumbnail of Veho Cave Door Sensor (3 pack)

Door Sensor (3 pack)

If a door or window that is protected by the contact is opened the alarm is activated.
£37.63
£39.00 Save £1.37
Thumbnail of Veho Cave HD1080p Wi-Fi IP Security Camera

HD1080p Wi-Fi IP Camera

View HD1080p video recordings, day or night, via your smartphone with this WiFi controlled IP camera.
£55.27
£59.00 Save £3.73
Thumbnail of Veho Cave Smart Plug

Smart Plug

The Smart Plug allows you to remotely switch on and off household devices such as lamps using your SmartPhone.
£41.27
£45.00 Save £3.73
Thumbnail of Veho Cave Wireless Smart E27 LED Bulb

Smart LED E27 Bulb

Out of Stock - Due 30th Nov
Smart Bulb integrates with Cave Smart Alarms and features scheduling, 16 million colours and remote on or off.
£25.27
£29.00 Save £3.73
Thumbnail of Veho Cave Wireless Smart E27 LED Bulb (3 pack)

Smart LED E27 Bulb (3 pack)

Out of Stock - Due 30th Nov
Smart Bulb integrates with Cave Smart Alarms and features scheduling, 16 million colours and remote on or off.
£75.26
£79.00 Save £3.73
Delivery

Delivery Options (select at checkout)

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Popular Delivery Options  
Next / Named Day Delivery to your front door on a day of your choice
Includes a text confirming a 1 hour delivery time slot. Includes a text confirming a 1 hour delivery time slot.
Mon-Fri
8am - 6pm
Before 12pm
FREE
£4.00
Mon-Fri
8am - 6pm
Before 12pm
FREE
£4.00
Scottish Highlands Delivery Includes doorstep drop off deliveries to the following Highlands post codes, no steps: AB30-38, AB44-56, FK17-99, G83, IV1-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30-41, PH49-50
Mon-Fri
1 - 2 Days
Any time of day
£8.34
Mon-Fri
1 - 2 Days
Any time of day
£8.34
Isle of Wight Delivery Our standard doorstep drop off service, no steps
Mon-Fri
1 - 2 Days
Any time of day
£9.54
Mon-Fri
1 - 2 Days
Any time of day
£9.54
Isle of Man Delivery Our standard doorstep drop off service, no steps
Mon-Fri
2 - 3 Days
Any time of day
£9.54
Mon-Fri
2 - 3 Days
Any time of day
£9.54
Isles of Scilly Delivery Our standard doorstep drop off service, no steps
Mon-Fri
2 - 3 Days
Any time of day
£11.94
Mon-Fri
2 - 3 Days
Any time of day
£11.94
Scottish Islands Delivery Includes doorstep drop off deliveries to the following Scottish Island post codes, no steps: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Mon-Fri
2 - 3 Days
Any time of day
£9.54
Mon-Fri
2 - 3 Days
Any time of day
£9.54
Northern Ireland Delivery Our standard doorstep drop off service, no steps
Mon-Fri
2 - 3 Days
Any time of day
£10.74
Mon-Fri
2 - 3 Days
Any time of day
£10.74
Guernsey Delivery Our standard doorstep drop off service, no steps
Mon-Fri
2 - 3 Days
Any time of day
£11.94
Mon-Fri
2 - 3 Days
Any time of day
£11.94
Jersey Delivery Our standard doorstep drop off service, no steps
Mon-Fri
2 - 3 Days
Any time of day
£11.94
Mon-Fri
2 - 3 Days
Any time of day
£11.94
Weekend Delivery to your front door on a Saturday or Sunday of your choice
Includes a text confirming a 1 hour delivery time slot. Includes a text confirming a 1 hour delivery time slot.
Sat-Sun
8am - 6pm
Before 12pm
£1.99
£19.50
Sat-Sun
8am - 6pm
Before 12pm
£1.99
£19.50
Indoor Delivery Options
Delivery & Install Options
Returns

Returns

Replacements
If you are not completely satisfied with your purchase, simply return the item to us in its original condition and packaging within 14 days of receipt and we will issue a full refund, excluding upgraded delivery services.
More information about returns
Q&A [20]

Questions & Answers (20)

 
What happens if The power or wifi is cut and you don’t have a SIM card
Are u notified still ?
Also are the live video feeds stored anywhere and for how long ?
Hanna, Coventry
If the power and WiFi is cut, The alarm will still function as it has a back up battery built inside the HUB. You will not receive notifications until a WiFi connection has been re-established. The live video feeds for the camera are stored using an SD card.
Christian B, 29 Jan 2020
25 of 39 found this answer helpful. Did you?  Yes / No
 
Does the cave alarm come with anti-tamper and anti jamming technology?
Gadi , Manchester
The Cave alarms include anti-interference technology. The alarm will be triggered if the system receives interference signals.
Christian B, 25 Jan 2020
20 of 35 found this answer helpful. Did you?  Yes / No
 
How do you arm/disarm the alarm if there is no power? Does the key fob still work or does it require your router to be switched on?
Stu
The alarm has a back up battery installed so if there is a power cut it will revert to this. The keyfob will still work in this instance and would not require the router.
Phil R, 24 Aug 2020
16 of 28 found this answer helpful. Did you?  Yes / No
 
Does this alarm work with googlehome?
Ryanchurch , Broughshane
Unfortunately this product is not compatible with Google Home. However the ERA HomeGuard Smart Alarm Pro - Junior Kit is compatible with Alexa,Google Assistant and light wave.
Tom W, 20 Jan 2020
19 of 34 found this answer helpful. Did you?  Yes / No
 
If the external siren is wired in does that also charge the batteries in the unit. Also the same question for the internal hub.
David, York
The Siren which comes with this kit is battery powered only. The HUB whilst hard wired will also charge the back up battery.
Christian B, 16 Mar 2021
10 of 17 found this answer helpful. Did you?  Yes / No
 
Does the veho system have a wifi video doorbell that can be added.
Alan hawley, Luton
There isnt a compatible doorbell for this system.
Phil R, 3 Mar 2021
12 of 21 found this answer helpful. Did you?  Yes / No
 
I have CCTV in my house at the moment can this cave connect to the CCTV that I currently have or does it have to be one you supply
Dan, Harlow
This alarm would not connect to any 3rd party CCTV system it would always run as a separate system.
Phil R, 1 Sep 2020
14 of 25 found this answer helpful. Did you?  Yes / No
 
Are there smoke or heat detector options for this Cave system ?
Stevie, Belfast
There are currently no option for smoke or heat detectors on this system.
Christian B, 12 May 2020
17 of 31 found this answer helpful. Did you?  Yes / No
 
How does the cellular ( sim)back up works?
Raja, Newcastle
In the event of loss of internet connection the alarm system reverts to the SIM card to send notifications of alarm activation.
Phil R, 13 Oct 2020
11 of 21 found this answer helpful. Did you?  Yes / No
 
Can a key pad be used with this alarm system, I'm not keen on using and app or fob to arm/disarm the system.
Lewis, Bury
Unfortunately Cave do not currently manufacture a keypad for this alarm. You may be interested in the Yale Sync Smart Home Alarms, which include a keypad as standard.
Jonathan P, 29 Jun 2020
13 of 25 found this answer helpful. Did you?  Yes / No

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Installation

Installation

Professional Installation Services for Intruder & Burglar Alarms

We're all about peace of mind here at Safe. That's why we offer an affordable and convenient installation service on most items.
After all, when you've bought a high-quality product, you need to know it's been properly fitted by an expert who cares.

Be confident your product is fitted perfectly Be confident your Alarm is fitted perfectly
Save the hassle Save the hassle and risk of finding a fitter or installing products yourself
Appointments within 10 days of order Appointments arranged around you, within 10 days of your delivery
We'll ring to confirm arrangements We'll even ring to confirm the arrangements

Standard Alarm Installation

We offer professional installation on our complete range of wireless alarm kits, for the home or business.

Our experienced engineer will complete a brief site inspection and then discuss their findings with you to agree equipment positioning before commencing the installation of your Alarm Kit, including hub, all components (including extra components purchased from Safe.co.uk) and the wireless external siren.

Your installation will include positioning motion sensors in areas to provide the most suitable sensor coverage and locating the external siren in a highly visible location. Final positions will be governed by safe site access and the effect of the building on wireless range, including wall thickness, building materials and location of your Wi-Fi equipment.

You must ensure that adequate power is available for the alarm hub (one power socket) and that easy access is available to your broadband router as this will need to be connected to your alarm hub using an ethernet cable. If your router is not close to where you intend to position the alarm hub we advise purchasing a powerline adaptor prior to install.

The engineer will set up remote monitoring on one device and then carry out a final assessment to confirm that your new system is fully operational before providing a brief demonstration of your system and confirming it has been completed to your satisfaction.

Installation FAQ

What is the cost to install an Alarm kit?

When do you contact me to arrange installation?

When will you install my Alarm kit?

Can I change my installation date?

How long does installation take?

What parking access is required?

Can adverse weather conditions prevent installation?

How high can the siren be installed on my property?

How important is wireless range?

How many power sockets will I need?

What do I need for remote monitoring?

Do I need permission to install an Alarm?

Does my installation include a warranty?

What happens if the engineer doesn't turn up?

What if I'm not happy with my installation?

What happens if the engineer damages my property?

Non-standard Alarm Installation

In some cases, it may be necessary to install additional materials or provide extra resources (manpower) to facilitate an installation in a safe manner.

If additional costs are likely these will be discussed with you prior to installation. Reasons for extra costs might include:

  • Large commercial buildings such as warehouses and office blocks.
  • Additional alarm devices not supplied by Safe.co.uk.
  • Specialised access equipment and permits such as hoists, lifts and cranes.
  • Outside of normal hours working (Mon-Fri, 9am to 5pm).
  • 4x4 Vehicular access requirements to remote rural sites.
  • Road closure including necessary permits.
  • Additional manpower to overcome technical, lifting or safety access issues.

We offer installation throughout the UK mainland, however some more remote and rural post codes in the Highlands are subject to a surcharge to cover additional fuel and traveling time costs.

The following areas will incur a rural travel surcharge:

£55.00 Surcharge Areas

  • PH 1 - 26 (No coverage in other PH postcodes)
  • PA 1 - 19 (No coverage in other PA postcodes)
  • KA 19, 26
  • ML 11, 12

£105.00 Surcharge Areas

  • IV 01-17, 30,31,32 (No coverage in other IV postcodes)
  • AB
  • DD
  • TD
  • DG
  • KW

These additional elements are deemed to fall outside the definition of a 'Standard Installation'. If you feel your installation might be non-standard please contact us to discuss your individual requirements.

If applicable, additional costs are to be paid before installation begins.

Warranty Terms & Conditions

Our installer provides a standard 12 month warranty on all new installations and a 3 month warranty on all materials provided during maintenance visits.

Note: Existing system components and pre-supplied equipment are not included in the installation warranty as these elements are covered by the Manufacturer warranty.

We reserve the right to undertake an ‘Assessment Call’ without prejudice to investigate any complaints relating to materials failure or poor workmanship to assess if the complaint is valid. Please note that remedial service calls generated by elements outside of our sphere of influence or due to different fault conditions will be chargeable to you at an agreed call out charge.

In scenarios where you request a post installation service call and our assessment identifies the fault condition or cause of the fault falls outside of the limitations of the standard installation warranty (Force Majeure, different fault etc) a call out charge will be incurred for the visit.

Assessment calls raised for reasons outside our sphere of influence or responsibility and not covered by the standard installation will incur a call out charge for labour and additional materials.

The following are examples of when a call out charge would be incurred:

  • Accidental Damage
    The Alarm system is knocked off alignment by high winds or moving objects such as ladders, footballs or people.
  • Malicious Damage
    The Alarm system has been physically damaged by vandals or DIY.
  • Materials Failure
    Previously Installed equipment (existing) or equipment included in the pre-purchased kit are deemed to be at fault. Faulty equipment such as the alarm hub, sensors, and power supply units are covered by the manufacturer warranty.
  • System Modification
    A request that the installed system be modified such as sensors or the external siren be repositioned post installation.
  • Incorrect Diagnosis
    The customers web portal, broadband connectivity or Mobile App are identified as being at fault or incorrectly operated by the user when trying to access the system. This includes user error and any form of software / firmware upgrades post installation.

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