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Yale Sync Smart Home Alarm Family Kit - IA-320

£249.00
Installation (click to choose)
  • In StockIn Stock
  • FREE Delivery 25th Jan
  • Finance from £6.92 p/m
Compatible with Amazon Alexa and Philips Hue, the Sync Smart Alarm Kit from Yale boasts ease of use and professional features.
View Full Specification
  • No Monthly Fees.
  • Works with Amazon Alexa and Google Assistant.
  • Complete control via Apple or Android SmartPhone.
  • App notification, email and SMS alert when triggered.
  • Portable keypad for arming / disarming from any room.
  • Components are pre-linked for an easy DIY install.
  • Batteries for all components are included.
  • Hub includes a back up battery in case of power failure.
  • Extended 200m wireless range.
  • Alarm will accept up to 40 different components.
  • 2 Year warranty.
Ref: IA-320
   
Details

Product Details

Yale's latest smart home alarm system, the Yale Sync, secures your home and alerts you when your alarm is triggered. Each Sync Alarm is fully compatible with Amazon Alexa and Philips Hue, providing a complete smart home system. The extended 200m wireless range enables you to protect out buildings as well as your home. The intuitive wireless system has been designed with DIY in mind ensuring the Sync Alarms really are easy to fit. No wiring or running cables in walls or under the carpet and you won't need the services of a qualified electrician.
Yale Smart Alarm Hub

Yale Smart Home Alarm Benefits

  • Pre-linked components - requires no technical knowledge or wiring for installation.
  • Activated, deactivated and monitored using your Smartphone (available for iOS and Android)
  • No need for monthly subscriptions.
  • Extended 200m Wireless Range
  • Compatible with Google Assistant, Amazon Alexa & Phillips Hue
  • Allows part arming - creating 2 zones

Smartphone Controlled

Download the Yale Home App for complete peace of mind and knowledge that your home is secure. Check in on your home from anywhere, at any time and receive notifications if the alarm is triggered.

Requirements: This alarm system requires a broadband internet connection (min. speed 4Mbps) with a router that includes one free wired network port. Compatible with Apple iOS and Android smartphones.

Mobile Phone
 Watch App

Seamless Connectivity

All products in the Yale Smart Living range can work together as part of a connected Smart Home security ecosystem. Products are integrated under one seamless, single point of access - The Yale Home App. Add to your home security system with CCTV and Smart Door Locks.

Connect to Google, Alexa & Phillips Hue

The Yale Sync Alarms are fully compatible with Google Assistant, Amazon Alexa and Philips Hue, allowing you to create the complete smart home experience. Ask Google or Alexa to fully arm or part arm your alarm and receive status updates on your home security.

Accessories
Smartphone App

Extended 200m Wireless Range

The Yale Sync Alarms include an extended 200m wireless range which is much wider than most other home alarms and is ideal for protecting a large property. The 200m wireless range ensures it is possible to protect your home and outbuildings, such as shed or garage within one system.



Compare Yale Sync Alarm Kits

IA-310 IA-320 IA-330 IA-340
Smart Hub Yes Yes Yes Yes
PIR Motion Detector 1 2 2 2
Door Contact   1 2 2
Keypad 1 1 1 1
Remote Keyfob 1
Smart Plug     1
Smoke / Heat Sensor     1
Siren Box Yes Yes Yes Yes
Dummy Siren Box     Yes Yes


In the box

Smart Hub
1x Smart Hub
  • Back Up Battery
  • 100dB Internal Siren
  • Ethernet Cable (included)
  • Wireless connection to components




Battery
2x PIR Motion Detector
  • 200m Extended Wireless Range
  • 868 MHz Frequency prevents interference
  • Enhanced encrypted security
  • 3x AAA batteries (included)


Accessories
1x Keypad Control Panel
  • 200m Extended Wireless Range
  • 868 MHz Frequency prevents interference
  • Enhanced encrypted security
  • 1x 3V CR3032 Lithium Coin Battery (included)


Accessories
1x Door Sensor Contact
  • 200m Extended Wireless Range
  • 868 MHz Frequency prevents interference
  • Enhanced encrypted security
  • 1x 3V CR3032 Lithium Coin Battery (included)


Accessories
1x Outdoor Siren Box
  • Loud 100dB Siren
  • Flashing LED on activation
  • Anti-Tamper switch
  • Installation Fixing kit
  • 4x D Batteries (included)
Downloads
Key Features
Device Range200m
Siren BoxOutdoor, Indoor
Siren PowerBattery
Backup PowerInternal Battery
Remote ActivationYes
Part Arming2 Zones
Smart Features
Smart IntegrationAmazon Alexa, Google Assistant
Smart Device AppYale Smart Living Home App
App PlatformsiPad, iPhone, Android
Included
Outdoor Sirens1
Dummy Sirens0
Door Contacts1
Key Fobs0
Motion Sensors2
Portable Keypads1
RFID Tags0
Arm/Disarm By
Arm / Disarm bySmartphone, Portable Keypad, Key Fob (Optional)
Notification By
Notification bySMS, App Alert, Email, Siren
Reviews [54]
yourview tell us what you think

Reviews

Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10

4.7 / 5

Sort by:
Verified Customer September 2019
Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10 4 / 5
Recommended

We wanted to get an alarm system that would alert on our mobiles and also be able to monitor the garage.

For us this ticked all the boxes and the ability to buy additional individual pieces was really great. We use our Alexa devices to arm the alarm at night which works really well 99% of the time. Being able to use the app has been handy whilst we were away and had workmen in as we can arm and disarm the alarm remotely.

I found the alarm easy to set up initially however I find the app can be confusing and it is not very intuitive. Several times I have had alerts or notifications which I have been unable to clear, or constant beeping which I have eventually figured out but it has been difficult. I also do not like that if the base unit runs on battery power it beeps every 30 seconds until charged (hours!).

I also find that there could be some improvements on the pre-set options for the different modes as these do not work for me. I use the standard mode but it would be great to be able to choose my own configurations.

I also find that we have never used the key pad as use our phone to disable the alarm.

Overall, I like the ease of using this and the peace of mind! I do hope they update the app soon though ...

Was this helpful? 45

Verified Customer September 2019
Rated 6 / 10Rated 6 / 10Rated 6 / 10Rated 6 / 10Rated 6 / 10 3 / 5

The door contacts are for flush doors if you have upvc doors which are stepped you will have to make a plinth to mount them on.

Was this helpful? 35

Verified Customer June 2019
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 4.5 / 5
Recommended

Having looked at several alarm systems, this system was definitely easy to install and setup.

Would recommend it's a great sense of security having this system

Was this helpful? 32

Verified Customer December 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

The Yale sync alarm was easy to install and very reliable the added bonus was when you are away you can add other users and they are notified if alarm is activated excellent product

Was this helpful? 20

Verified Customer December 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Fantastic easy to set up easy to use and peace of mind

Was this helpful? 19

Verified Customer March 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I've never had an alarm system before so bought this as a starter kit. I have to say I was sceptical about how good it would be for the money but I'm extremely pleased with it. The set up is fairly straightforward, particularly the room sensors; the door sensors are a bit fussy and don't look great but they work fine. If I were to expand the system, I would buy more room sensors and cover areas rather than doors. It found the wifi system and paired with Alexa without a problem although there was a little trial and error involved. It's easy to use and we turn it on an off almost exclusively by smartphone. It was a pleasant relief when I forgot to disarm but used Alexa just before it went off. Criticism: our keypad is a little inconsistent (but we mainly use the app); I'm not looking forward to changing batteries; erecting the exterior alarm bell is at the limit of diy. Pro: the part-arm is excellent; arming and disarming is easy; checking and changing remotely through wifi is excellent (you can get 3 miles down the road, check it and change it if necessary; the app and wifi applications make everything very convenient. I'm very pleased with this system. For the money it's really excellent and worth the head scratching while setting it up. I have already recommended it to friends and neighbours.

Was this helpful? 16

Verified Customer February 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Bought this for my daughter’s house. Fitted in about an hour. While I was installing my daughter downloaded the app and by the time I’d finished the installation was fully set up and working.

The ability to activate/deactivate from a mobile device is really handy and simple to use.

The simplicity of installing, as there are no cables to install, makes this a really good addition to any house as there will be no need for redecorating and no unsightly wires on display.

The sirens are very loud both inside and out, the external being high vis acts as another deterrent to would be intruders.

Overall a great product with everything you need, including batteries.

Was this helpful? 16

Verified Customer April 2021
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 4.8 / 5
Recommended

I found that Yale consistently scored highly for value for money and good build quality in my research for a smart home alarm system - the fact that the IA-320 and related models were a Which? Best Buy meant it was a no-brainer really! Entirely straight-forward to DIY install and just as easy to expand the system (I added an extra pair of door/window sensors and they synchronised first time). I replaced an old hard-wired system and didn't want the hassle of having to redecorate, so having an entirely wireless system was ideal. Used multiple times daily since installation - no issues with WiFi/not setting/false alarms/etc. Can arm and disarm from anywhere, which has proved useful too. Thumbs Up!

Was this helpful? 15

Verified Customer January 2021
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 4.8 / 5
Recommended

Very easy to set up with the instructions. Delivery and communication was very good from Safe.

Was this helpful? 15

Verified Customer March 2021
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 4.8 / 5
Recommended

I installed the kit myself along with extra PIR’s and door contacts. Contacts and PIR’s were both in the house and in several outbuilding. The installation was easy enough although I used screws instead of adhesive pads. It took a while to get the hang of how the system worked but once I had it was fairly straight forward and logical. I found answers on line for most of the software problems I encountered. I phoned customer care regarding one problem. I got through easily and they were helpful and sorted it out quickly. I’ve only found one software design issue that has caused difficulty and I’ve written to Yale directly about it. I wanted to use the “part set” facility to set my outbuildings earlier than the house. This presents problems with “entry zone” doors. Once the outbuildings are set, going through a house “entry zone” door triggers the alarm even though the house contacts are not set.

Was this helpful? 12

Verified Customer November 2021
Rated 7 / 10Rated 7 / 10Rated 7 / 10Rated 7 / 10Rated 7 / 10 3.5 / 5
Recommended

We installed the alarm system in less than a day earlier in the summer. It worked first time.

We had some issues with configuring the Hub although they were solved by a full reboot once we'd read the manual. We had some major issues mounting the door censors although that was because house was built by Bowey Homes and our doors don't fit properly. The words 'square' and 'true' are not in Bowey Homes' vocabulary.

The system has worked reasonably well ever since.

However, on one occasion when, for reasons we don't fully understand, the Hub would not connect to my phone. We think this was a problem with our internet connection, which may have dropped out. Our provider admitted said that there had been some issues with the service at around that time. I entered the house and attempted to disarm the system with the keypad. It would not recognise the key code and, after three attempts and twenty seconds, the external alarm began sounding.

I eventually managed to log into the Hub from my phone and was able to disarm the system. The App didn't alert me to anything at all and its logs suggested that nothing unusual had happened.

As a fix, we now wait until we have a reliable internet connection and test the system properly before entering the house. We've not had any further issues since then.

Was this helpful? 7

Verified Customer September 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

A great product, very easy to setup and use. The individual components are all robust and relatively simple to use and install.

The app itself probably isn't the best and has a couple of quirks but hopefully these will be ironed out in time.

Was this helpful? 5

Verified Customer July 2021
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 4.8 / 5
Recommended

Really decent kit for the money. PIR sensors went up really easily but door contact sensors can be a little fiddly to install properly. Very easy to set up. Everything pre linked as a system, but added a second door sensor. This was really simple to add to the system. Only downside is that the keypad is not the best quality. Wish I had bought the remote keypads. Pressing the buttons just feels like they aren't responding when they are because of the quality. The app is really straightforward and reliable. Really handy for when you go out and forget to put the alarm on. One thing that took us a while to realise was to make sure the door was closed before setting the alarm. If you try to set the alarm with a door contact open, it will not work.

Was this helpful? 7

Verified Customer May 2021
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 4.3 / 5
Recommended

Very good alarm system. Easy to install and works well from phone app allowing remote arming and me disarming. The key pad could be bigger for those with poor eyesight.

Was this helpful? 7

Verified Customer April 2021
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 4.8 / 5
Recommended

I found that Yale consistently scored highly for value for money and good build quality in my research for a smart home alarm system - the fact that the IA-320 and related models were a Which? Best Buy meant it was a no-brainer really! Entirely straight-forward to DIY install and just as easy to expand the system (I added an extra pair of door/window sensors and they synchronised first time). I replaced an old hard-wired system and didn't want the hassle of having to redecorate, so having an entirely wireless system was ideal. Used multiple times daily since installation - no issues with WiFi/not setting/false alarms/etc. Can arm and disarm from anywhere, which has proved useful too. Thumbs Up!

Was this helpful? 15

Verified Customer March 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I've never had an alarm system before so bought this as a starter kit. I have to say I was sceptical about how good it would be for the money but I'm extremely pleased with it. The set up is fairly straightforward, particularly the room sensors; the door sensors are a bit fussy and don't look great but they work fine. If I were to expand the system, I would buy more room sensors and cover areas rather than doors. It found the wifi system and paired with Alexa without a problem although there was a little trial and error involved. It's easy to use and we turn it on an off almost exclusively by smartphone. It was a pleasant relief when I forgot to disarm but used Alexa just before it went off. Criticism: our keypad is a little inconsistent (but we mainly use the app); I'm not looking forward to changing batteries; erecting the exterior alarm bell is at the limit of diy. Pro: the part-arm is excellent; arming and disarming is easy; checking and changing remotely through wifi is excellent (you can get 3 miles down the road, check it and change it if necessary; the app and wifi applications make everything very convenient. I'm very pleased with this system. For the money it's really excellent and worth the head scratching while setting it up. I have already recommended it to friends and neighbours.

Was this helpful? 16

Verified Customer March 2021
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 4.8 / 5
Recommended

I installed the kit myself along with extra PIR’s and door contacts. Contacts and PIR’s were both in the house and in several outbuilding. The installation was easy enough although I used screws instead of adhesive pads. It took a while to get the hang of how the system worked but once I had it was fairly straight forward and logical. I found answers on line for most of the software problems I encountered. I phoned customer care regarding one problem. I got through easily and they were helpful and sorted it out quickly. I’ve only found one software design issue that has caused difficulty and I’ve written to Yale directly about it. I wanted to use the “part set” facility to set my outbuildings earlier than the house. This presents problems with “entry zone” doors. Once the outbuildings are set, going through a house “entry zone” door triggers the alarm even though the house contacts are not set.

Was this helpful? 12

Verified Customer February 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Bought this for my daughter’s house. Fitted in about an hour. While I was installing my daughter downloaded the app and by the time I’d finished the installation was fully set up and working.

The ability to activate/deactivate from a mobile device is really handy and simple to use.

The simplicity of installing, as there are no cables to install, makes this a really good addition to any house as there will be no need for redecorating and no unsightly wires on display.

The sirens are very loud both inside and out, the external being high vis acts as another deterrent to would be intruders.

Overall a great product with everything you need, including batteries.

Was this helpful? 16

Verified Customer January 2021
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 4.8 / 5
Recommended

Very easy to set up with the instructions. Delivery and communication was very good from Safe.

Was this helpful? 15

Verified Customer January 2021
Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10 4 / 5
Recommended

The alarm kit was easy to install and reasonably quick to set up with the help of a Yale video on youtube. The app is not the most intuitive but you can ring customer service for help. It is very quick to arm and disable the alarm from the app so tend to use that more than the keypad. FYI, the siren is not set up to flash automatically (showing it is on), so you need to go into siren settings on the app to set the timing of this. I would recommend this as a cost effective alarm.

Was this helpful? 11



Accessories

Accessories Order together at checkout and save...

Thumbnail of Yale Sync Door Contact (3 pack)

Door Contact (3 pack)

If a door or window that is protected by the contact is opened, the alarm is activated.
£82.09
£85.00 Save £2.90
Thumbnail of Yale Sync Door Contact

Door Contact

If a door or window that is protected by the contact is opened the alarm is activated.
£27.70
£30.60 Save £2.90
Thumbnail of Yale Sync Wireless Alarm Remote Keyfob

Remote Keyfob

Arm and disarm the alarm with a simple button press, no need for a PIN code.
£27.70
£30.60 Save £2.90
Thumbnail of Yale Sync Pet PIR Motion Detector

Pet PIR Motion Detector

The pet friendly infrared sensor will ignore smaller pets and detect any larger movement, activating the alarm.
£40.36
£44.09 Save £3.73
Thumbnail of Yale Sync PIR Motion Detector (3 pack)

PIR Motion Detector (3 pack)

The infrared sensor will detect any movement and activate the alarm. Pack of 3 sensors.
£97.32
£101.05 Save £3.73
Thumbnail of Yale Sync PIR Motion Detector

PIR Motion Detector

The infrared sensor will detect any movement and activate the alarm.
£39.79
£43.52 Save £3.73
Thumbnail of Yale Sync Pet PIR Motion Detector (3 pack)

Pet PIR Motion Detector (3 pack)

The pet friendly infrared sensor will ignore smaller pets and detect any larger movement, activating the alarm. Pack of 3 sensors.
£100.68
£104.41 Save £3.73
Thumbnail of Yale Sync Smoke Detector

Smoke Detector

Out of Stock - Due 27th Jan
When smoke is detected both the in-built siren and alarm siren will sound.
£62.82
£66.55 Save £3.73
Thumbnail of Yale Sync Keypad

Keypad

Arm or disarm the alarm using your own unique PIN code. Can be fixed to a wall or carried around your home.
£31.37
£34.27 Save £2.90
Thumbnail of Yale Sync Alarm Panic Button

Panic Button

Activate the alarm siren when the button is pressed. Can be fixed to a wall or carried around your home.
£35.27
£39.00 Save £3.73
Thumbnail of Yale Sync Remote Keyfob (3 pack)

Remote Keyfob (3 Pack)

Arm and disarm the alarm with a simple button press, no need for a PIN code.
£82.09
£85.00 Save £2.90
Thumbnail of Yale Sync Accessory Sensor Pack

Sensor Pack

Save with this alarm accessory sensor pack which includes two door sensors and two PIR motion sensors.
£137.36
£140.46 Save £3.10
Thumbnail of Yale Sync Smart Plug

Smart Plug

The Smart Plug allows you to remotely switch on and off household devices such as lamps using your SmartPhone.
£45.26
£49.00 Save £3.73
Thumbnail of Yale Sync Accessory Access Pack

Access Pack

Save with this alarm accessory access pack which includes a keyfob and a keypad.
£59.11
£62.02 Save £2.90
Thumbnail of Yale Sync Smart Water Sensor

Smart Water Sensor

Water sensor sends a signal to the alarm control panel when liquid is detected.
£45.26
£49.00 Save £3.73
Thumbnail of Yale Sync Accessory Starter Pack

Starter Pack

Save with this alarm accessory value pack which includes a door sensor, a keypad and a PIR motion sensor.
£100.02
£103.12 Save £3.10
Delivery

Delivery Options (select at checkout)

Filter by
Popular Delivery Options  
Next / Named Day Delivery to your front door on a day of your choice
Includes a text confirming a 1 hour delivery time slot. Includes a text confirming a 1 hour delivery time slot.
Mon-Fri
8am - 6pm
Before 12pm
FREE
£4.00
Mon-Fri
8am - 6pm
Before 12pm
FREE
£4.00
Scottish Highlands Delivery Includes doorstep drop off deliveries to the following Highlands post codes, no steps: AB30-38, AB44-56, FK17-99, G83, IV1-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30-41, PH49-50
Mon-Fri
1 - 2 Days
8am - 6pm
£8.34
Mon-Fri
1 - 2 Days
8am - 6pm
£8.34
Isle of Wight Delivery Our standard doorstep drop off service, no steps
Mon-Fri
1 - 2 Days
8am - 6pm
£9.54
Mon-Fri
1 - 2 Days
8am - 6pm
£9.54
Isle of Man Delivery Our standard doorstep drop off service, no steps
Mon-Fri
2 - 3 Days
8am - 6pm
£9.54
Mon-Fri
2 - 3 Days
8am - 6pm
£9.54
Isles of Scilly Delivery Our standard doorstep drop off service, no steps
Mon-Fri
2 - 3 Days
8am - 6pm
£10.74
Mon-Fri
2 - 3 Days
8am - 6pm
£10.74
Scottish Islands Delivery Includes doorstep drop off deliveries to the following Scottish Island post codes, no steps: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Mon-Fri
2 - 3 Days
8am - 6pm
£9.54
Mon-Fri
2 - 3 Days
8am - 6pm
£9.54
Northern Ireland Delivery Our standard doorstep drop off service, no steps
Mon-Fri
2 - 3 Days
8am - 6pm
£10.74
Mon-Fri
2 - 3 Days
8am - 6pm
£10.74
Guernsey Delivery Our standard doorstep drop off service, no steps
Mon-Fri
2 - 3 Days
8am - 6pm
£11.94
Mon-Fri
2 - 3 Days
8am - 6pm
£11.94
Jersey Delivery Our standard doorstep drop off service, no steps
Mon-Fri
2 - 3 Days
8am - 6pm
£11.94
Mon-Fri
2 - 3 Days
8am - 6pm
£11.94
Weekend Delivery to your front door on a Saturday or Sunday of your choice
Includes a text confirming a 1 hour delivery time slot. Includes a text confirming a 1 hour delivery time slot.
Sat-Sun
8am - 6pm
Before 12pm
£1.99
£19.50
Sat-Sun
8am - 6pm
Before 12pm
£1.99
£19.50
Indoor Delivery Options
Delivery & Install Options
Returns

Returns

Replacements
If you are not completely satisfied with your purchase, simply return the item to us in its original condition and packaging within 14 days of receipt and we will issue a full refund, excluding upgraded delivery services.
More information about returns
FAQs [49]

FAQs (49)

» Ask Question   

 
When the alarm is triggered and you are not home, can you switch the siren off via the Yale app?
Michael Faasen, LONDON
You can access all of the alarm settings and features via the Yale Smart Home Alarm App (available for iOS 9.0 and above or Android 4.2 and above). The system can be activated and deactivated using your SmartPhone.
Christian B, 2 May 2019
Was this helpful? 85
 
Can you swap out the motion sensors for pet friendly sensors? Would the normal sensors be ok for a cat?
Matthew Shephard, Kent
The sensors supplied as part of the system are not pet friendly so an animal would trigger the alarm if detected. Pet friendly sensors are available to purchase as an option.
Phil R, 2 May 2019
Was this helpful? 69
 
Which of your alarms are approved by insurance companies please. And are they rated by them in any way?
Lynn George, Berkhamsted
All our alarm systems are classed as self monitored and self installed alarms, however this does not make them any less reliable than a insurance approved system and you have the comfort of knowing there is no monthly subscriptions.
Tom W, 5 Jul 2019
Was this helpful? 72
 
whats to stop someone saying Alexa disarm or whatever through the leterbox?
Nick, Newport
Alexa will ask for a unique PIN which has been set by the user in order to arm/disarm.
Christian B, 26 May 2020
Was this helpful? 41
 
What?s the difference between this Yale Sync alarm and the other Yale SR series smart alarm? I can't seem to find anything obvious and would like to know which system to get.
Jamie Bourke, Pontefract
The Sync is the latest model by Yale, it has an extended 200 metre wireless range and is also compatible with Amazon Alexa and Philips Hue.
Tom W, 23 Dec 2019
Was this helpful? 58
 
I have just bought this item from you and having some issues with false alarms, i'll like to do some troubleshooting myself is there a way of turning off the siren so not to disturb the neighbours?
Aaron Smith, Folkestone
The siren can be deactivated in the learn mode setting which can be accessed via the Yale App.
Tom W, 25 Jun 2019
Was this helpful? 64
 
If internet connection is lost or interrupted can the alarm siren still be activated via the pir sensors?
J, Birmingham
If the internet connection is lost, the alarm will still activate and the siren sound as normal. However you will not be notified until an internet connection is re-established.
Christian B, 2 May 2019
Was this helpful? 66
 
If the IA-340 is set every day for 12 hours how long would the batteries last?
D White, Daventry
We advise that the batteries last for around 18-24 months on average.
Tom W, 20 Jun 2019
Was this helpful? 67
 
Is it OK to use rechargeable batteries in the components of a Yale wireless alarm system please?
Kenneth Evans, NEWARK, NOTTINGHAMSHIRE
Yale advise not to use re-chargeable batteries, quality alkaline batteries are recommended.
Tom W, 2 May 2019
Was this helpful? 77
 
Does the Yale sync smart alarm system have a door chime function? ie: an audible notification of a door being opened when the alarm is not set?
Steven McCormick, Preston
This system does have a chime feature.
Christian B, 1 Jul 2019
Was this helpful? 14
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Terms & Conditions

Installation

Installation

Professional Installation Services for Intruder & Burglar Alarms

We're all about peace of mind here at Safe. That's why we offer an affordable and convenient installation service on most items.
After all, when you've bought a high-quality product, you need to know it's been properly fitted by an expert who cares.

Be confident your product is fitted perfectly Be confident your Alarm is fitted perfectly
Save the hassle Save the hassle and risk of finding a fitter or installing products yourself
Appointments within 10 days of order Appointments arranged around you, within 10 days of your delivery
We'll ring to confirm arrangements We'll even ring to confirm the arrangements

Standard Alarm Installation

We offer professional installation on our complete range of wireless alarm kits, for the home or business.

Our experienced engineer will complete a brief site inspection and then discuss their findings with you to agree equipment positioning before commencing the installation of your Alarm Kit, including hub, all components (including selected components purchased from Safe.co.uk) and the wireless external siren.

Your installation will include positioning motion sensors in areas to provide the most suitable sensor coverage and locating the external siren in a highly visible location. Final positions will be governed by safe site access and the effect of the building on wireless range, including wall thickness, building materials and location of your Wi-Fi equipment.

You must ensure that adequate power is available for the alarm hub (one power socket) and that easy access is available to your broadband router as this will need to be connected to your alarm hub using an ethernet cable. If your router is not close to where you intend to position the alarm hub we advise purchasing a powerline adaptor prior to install.

The engineer will set up remote monitoring on one device and then carry out a final assessment to confirm that your new system is fully operational before providing a brief demonstration of your system and confirming it has been completed to your satisfaction.

Installation FAQ

What is the cost to install an Alarm kit?

When do you contact me to arrange installation?

Can I add extra alarm components to my installation?

When will you install my Alarm kit?

Can I change my installation date?

How long does installation take?

What parking access is required?

Can adverse weather conditions prevent installation?

How high can the siren be installed on my property?

How important is wireless range?

How many power sockets will I need?

What do I need for remote monitoring?

Do I need permission to install an Alarm?

Does my installation include a warranty?

What happens if the engineer doesn't turn up?

What if I'm not happy with my installation?

What happens if the engineer damages my property?

Non-standard Alarm Installation

In some cases, it may be necessary to install additional materials or provide extra resources (manpower) to facilitate an installation in a safe manner.

If additional costs are likely these will be discussed with you prior to installation. Reasons for extra costs might include:

  • Large commercial buildings such as warehouses and office blocks.
  • Additional alarm devices not supplied by Safe.co.uk.
  • Specialised access equipment and permits such as hoists, lifts and cranes.
  • Outside of normal hours working (Mon-Fri, 9am to 5pm).
  • 4x4 Vehicular access requirements to remote rural sites.
  • Road closure including necessary permits.
  • Additional manpower to overcome technical, lifting or safety access issues.

We offer installation throughout the UK mainland, however some more remote and rural post codes in the Highlands are subject to a surcharge to cover additional fuel and traveling time costs.

The following areas will incur a rural travel surcharge:

£55.00 Surcharge Areas

  • PH 1 - 26 (No coverage in other PH postcodes)
  • PA 1 - 19 (No coverage in other PA postcodes)
  • KA 19, 26
  • ML 11, 12

£105.00 Surcharge Areas

  • IV 01-17, 30,31,32 (No coverage in other IV postcodes)
  • AB
  • DD
  • TD
  • DG
  • KW

These additional elements are deemed to fall outside the definition of a 'Standard Installation'. If you feel your installation might be non-standard please contact us to discuss your individual requirements.

If applicable, additional costs are to be paid before installation begins.

Warranty Terms & Conditions

Our installer provides a standard 12 month warranty on all new installations and a 3 month warranty on all materials provided during maintenance visits.

Note: Existing system components and pre-supplied equipment are not included in the installation warranty as these elements are covered by the Manufacturer warranty.

We reserve the right to undertake an ‘Assessment Call’ without prejudice to investigate any complaints relating to materials failure or poor workmanship to assess if the complaint is valid. Please note that remedial service calls generated by elements outside of our sphere of influence or due to different fault conditions will be chargeable to you at an agreed call out charge.

In scenarios where you request a post installation service call and our assessment identifies the fault condition or cause of the fault falls outside of the limitations of the standard installation warranty (Force Majeure, different fault etc) a call out charge will be incurred for the visit.

Assessment calls raised for reasons outside our sphere of influence or responsibility and not covered by the standard installation will incur a call out charge for labour and additional materials.

The following are examples of when a call out charge would be incurred:

  • Accidental Damage
    The Alarm system is knocked off alignment by high winds or moving objects such as ladders, footballs or people.
  • Malicious Damage
    The Alarm system has been physically damaged by vandals or DIY.
  • Materials Failure
    Previously Installed equipment (existing) or equipment included in the pre-purchased kit are deemed to be at fault. Faulty equipment such as the alarm hub, sensors, and power supply units are covered by the manufacturer warranty.
  • System Modification
    A request that the installed system be modified such as sensors or the external siren be repositioned post installation.
  • Incorrect Diagnosis
    The customers web portal, broadband connectivity or Mobile App are identified as being at fault or incorrectly operated by the user when trying to access the system. This includes user error and any form of software / firmware upgrades post installation.

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