ERA HomeGuard Smart Alarm Pro - Superior Kit

£359.00
Installation (click to choose)
  • In StockIn Stock
  • FREE Delivery Wed 10th Aug
  • Order Now Wed 10th Aug
  • Finance from £9.97 p/m
Cloud-based and fully integrated, this alarm system alerts you via app notification or phone call.
View Full Specification
  • No Monthly Fees.
  • Wi-Fi enabled smart hub.
  • Works with Alexa and Google Assistant.
  • Timed arm/disarm via the HomeGuard Pro App.
  • Solar powered 110db external siren box.
  • Adjustable siren volume and duration.
  • Built-in SIM Card holder (standard sized SIM*).
  • GSM phone call alerts with up to 5 stored numbers.
  • Optional email alerts when alarm is triggered.
  • keypad operated by PIN code or RFID Tag.
  • Includes pet friendly PIR motion detector.
  • Batteries for all components are included.
  • Connect up to 50 sensors and 10 remote controls.
  • 2 Year warranty.
Ref: ERA-HOMEGUARD3
   
Details
The ERA HomeGuard Pro is a fully integrated cloud based smart home alarm system that allows you to monitor multiple locations for example your home, your business and your garage from one account. You can choose who gets access to your home with timed or anytime access and revoke when needed. You have peace of mind through the personalised alert log showing who accessed the property with timings, for example, ‘Lucy has disarmed the alarm’.The ERA Homeguard Smart Alarm Pro - Superior Kit is an ideal alarm kit for home security. If the alarm is activated your network is alerted quickly with simultaneous alerts to as many people as you choose and phonecall alerts via GSM.

You can view the full Homeguard range Here.
ERA Homeguard Alarm Hub

ERA Homeguard Smart Alarm Pro Benefits

  • Easy to Set Up - Use your smartphone to set up the hub.
  • Multiple Locations - Monitor your home & business from one account.
  • Timeless - Firmware upgrades all done via the cloud.
  • Alert Your Network Quickly - GSM phone call and push message alerts.
  • Smart Home Compatible - Connect to Amazon Alexa & Google Assistant.

Smartphone Controlled

The HomeGuard Pro offers simple home security via a cloud based hub that connects to WiFi and enables set up directly via smartphone in a quick, easy to use app. No wiring to worry about or complex pairing procedures, just an easy to use app to help you make the most of your home alarm system.

*Requirements: This alarm system requires a Wi-Fi broadband connection (Minimum 2Mbps download and 1Mbps upload speed available) or a standard sized SIM Card (Excludes Three network). Compatible with Apple iOS and Android smartphones.

Mobile Phone
 Watch App

GSM Telephone Connectivity

The alarm system includes a built-in SIM card holder and can store up to five individual telephone numbers and will send call alerts when the alarm is triggered.

Expandable

Expand the kit at any time with up to 50 additional accessories and 10 remote controls. Include multiple PIR sensors, IP Camera's, water and vibration detectors to give your property total coverage.

Browse the accessories available
Accessories
Smartphone App

Part Arming by Zone

The alarm can be set to create two different zones allowing for you to arm one or both zones. This can be especially useful if you decide to split the upstairs and downstairs of a property. Whilst away, you would activate both zones and during the night you could activate only the downstairs zone.

Amazon Alexa & Google Assistant

The ERA Homeguard Pro is compatible with Amazon Alexa and Google Assistant for the perfect smart home experience. Ask Alexa or Google to fully arm or part arm your alarm and receive status updates on your home security.

Alexa and Google

Starter Junior Premium Superior Elite
Smart Hub Yes Yes Yes Yes Yes
PIR Motion Detector 1 1 2 2 2
Door Sensor 1 1 2 2 2
Remote Keyfob 2 2 2 2 2
Solar Powered Siren 1 1 1 1
RFID Keypad 1 1
RFID Tags   2 2
Wireless Security Camera   1
You can view the full Homeguard range Here.

In the box

Smart Hub
1x Smart Hub
  • Wifi & GPRS Enabled
  • Back Up Battery (included)
  • Built in SIM Card Holder
  • Wireless connection to components
Battery
2x PIR Motion Detector
  • Pet Friendly (less than 20-25Kg)
  • 433 MHz Frequency prevents interference
  • Low power LED indicator and transmitter
  • 2x AA batteries (included)
Accessories
2x Door Sensor Contact
  • Detects open doors when alarm enabled
  • 433 MHz frequency prevents interference
  • Low power LED indicator and transmitter
  • 1x AA batteries (included)
Accessories
2x Remote Keyfobs
  • Panic Alert Button
  • 433 MHz frequency prevents interference
  • Compact & Portable
  • 1x 3V CR2025 Lithium coin battery (included)
Accessories
1x Wireless Touch RFID Keypad
  • Entry & Exit mode with SOS Panic Alert
  • Connect up to 50 RFID Key tags
  • 433 MHz frequency prevents interference
  • 3x AAA Batteries (inlcuded)
Accessories
1x Outdoor Siren Box
  • Loud 110dB Siren
  • LED Indicator to deter intruders
  • Solar Powered
  • 433 MHz frequency prevents interference
  • 1x 3.7V Rechargeable Lithium Batter (inlcuded)
Key Features
Device Range
80m
Siren Box
Outdoor, Indoor
Siren Power
Solar
Backup Power
Internal Battery
Remote Activation
Yes
Part Arming
2 Zones
Smart Features
Smart Integration
Amazon Alexa, Google Assistant
Smart Device App
HomeGuard Pro App
App Platforms
iPhone, Android
Included
Outdoor Sirens
1
Dummy Sirens
0
Door Contacts
2
Key Fobs
2
Motion Sensors
2
Portable Keypads
1
RFID Tags
2
Arm/Disarm By
Arm / Disarm by
Smartphone, Portable Keypad, Key Fob, RFID Tag
Notification By
Notification by
Voice Call, SMS, App Alert, Siren
Reviews [48]
Rated 8.9 / 10Rated 8.9 / 10Rated 8.9 / 10Rated 8.9 / 10Rated 8.9 / 10

4.5 / 5

Sort by:
Zuby Verified Customer September 2018
Rated 7.5 / 10Rated 7.5 / 10Rated 7.5 / 10Rated 7.5 / 10Rated 7.5 / 10 3.8 / 5
Recommended

After a lot of research and debate over the right alarm system for my house, I opted to try the ERA wireless smart alarm.

I must say, it's not bad at all for the price, considering the pros you get from the package. I was torn between the Yale smart alarm and the ERA, and the ERA won simply by screenshots I saw of the app as compared to Yale's app.

Installation:

Installation was impressively easy; you set the alarm system into test/pairing mode, and each sensor that you trigger (i.e. if its a PIR room sensor, just wave your hand in front of the sensor) the alarm system "learns". You can then name the sensor whatever you want, like Front Door, Living Room etc, and that's it.

Configuration:

The hub is quite easy to configure, once you've followed the steps above to set up all your sensors/triggers, connect the hub to your WiFi and ilnk it with the app following the instruction leaflet.

Usage:

The one thing I love about this alarm are the push notifications and ability to control the system from my mobile. I can arm/disarm, trigger an SOS, view alarms triggered and which sensor was triggered all from my phone.

You can also set zones on the sensors, and set which sensors should be working when in "Home" mode (i.e. when people are at home or at night, you can set which sensors should trigger an alarm).

Sometimes the door sensors get a bit confused, and when arming the alarm it thinks a door is already open when its not. I've found this is because of the battery-saving features in the sensors, if the door is left open for a little too long, the sensor goes to sleep and doesn't seem the know the door was closed again.

Pros:

Ridiculously easy to install, massive pro

Never had a false alarm

Mobile app is good

Batteries have lasted a good 3 months so far, and still going strong

You can take the alarm off mains power, and it'll still keep working for 30mins whilst warning you about the power cut

Tamper alarms on all components means if anyone tries to move the main hub, or dismantle any sensors the alarm will trigger

Multiple people can have the alarm app installed

Cons:

Sometimes the door sensors get confused

Sometimes the app is a little slow to respond

Siren isn't painfully loud, but loud enough - push notifications kind of supersede the need for a loud siren I guess

Was this helpful? 55

Simon Verified Customer June 2018
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 4.5 / 5
Recommended

I wanted something that didn’t involve high monthly monitoring or maintenance contracts. I wanted something that would alert me directly but also be remotely accessible in the event of a false alarm e.g whilst we are away. This works via the smart phone app, connects using wireless at home, and I have added a £5 a month SIM so it will still work if the power or internet goes down for some reason. I added additional window sensors and PIRs than came in the pack so it is quite comprehensive now. All doors and large window openings have sensors and large areas have PIRs. Of course you can go OTT but they are not too expensive and the batteries I hope will last a long time so low ongoing costs.

A few false alarms when we have forgotten to disable cause the alarm to go off inside, outside and the phone starts calling me at the same time as an alarm in the app. Panic kicks in but that’s what it’s meant to do.

Has the option to set a ‘home zone’ so at night time you can select which sensors are active e.g. disable upstairs PIRs for night time toilet trips.

One gripe is the door/window sensors are quite bulky so the anti-tamper switch is tricky to have flush as it sits to one side. Would be easier in the middle or have slimmer units. A little pricey for the initial pack but so far, really happy with the solution. Would recommend.

Was this helpful? 40

Anonymous Verified Customer August 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

The ERA Homeguard Smart Alarm Pro Superior Kit was a great choice. The set up is extremely straight forward and compared to the last alarm I fitted made by another manufacturer 6 or so years ago is a doddle. I have the ERA app on both Android and iPhone and both very easy to navigate and use. The most difficult part of set up is the alarm box but this is to be expected and the great thing about the box is that it utilises a solar strip. I would also like to praise the team at Safe. I was unsure which alarm to choose and phoned the sales line, the guy on the end of the phone was fantastic, very knowledgeable and helpful. The questions he asked and answres i gave steered me towards the ERA Homeguard when I wasn't necessarily going down this route. I was extremely pleasantly surprised by this service. Once ordered the delivery came promptly. 5 star rating all round from safe

Was this helpful? 24

H B Verified Customer April 2018
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I searched many alarm sysytems after we had a break in. I started looking for a wireless wire free alarm system.

I decided on Era Homeguard pro and im well happy its easy to use, never had a false alarm, remote control is a must it works like a car alarm remote. my house is quite long so i bought 2 solar sirens for each side of the house its so easy to set up it took me 30 minutes set up. I will recommend this alarm system to anyone.

we feel safer now

thank you ERA for making this easy to use wire free wireless alarm system.

Was this helpful? 23

Kiel Wright Verified Customer October 2018
Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10Rated 8.5 / 10 4.3 / 5
Recommended

Was very easy to install and simple to use. Door sensors don’t fit all UPVc doors, particularly my patio doors given their profile. Very easy to add new and additional peripherals. Would certainly recommend.

Was this helpful? 19

GerryO Verified Customer October 2020
Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10 4 / 5
Recommended

I am quite experienced in CCTV and alarm systems although I do not do it for a living so after much research, thought this would be pretty easy. Service from Safe was great and arrived very quickly during the lockdown. Product is well packed, pretty good build quality and stylish units that will fit nicely in most homes. I have 4 PIR’s, 2 contact switches, 2 key pads and an outside siren (and the hub).

Started with the instruction manuals and that’s where the problems began.....they are just not well written! And when you try the online manual it actually differs from the mini printed ones. Because of this, what should have taken me a couple of hours took me much longer. I even had to call support because the siren tamper kept going off when I was setting it up even though I had it in test mode!!! (Turns out it was not paired correctly even though the instructions said it was?).

Ok, once it was set up it worked well. The App is quite intuitive but can also be a bit confusing. It is not the easiest system I have set up or used and for the money, I would expect better so would not necessarily buy one again.

So in a nut shell, ok but could be a lot better, cannot really recommend.

Was this helpful? 14

Chris Verified Customer September 2020
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I spent a lot of time comparing this unit to the Yale offering and opted for the era unit for a few things.

The amount of kit you can add to this unit is great and even better that the IR sensors are all pet friendly. You can add all sorts to this.

One issue I did pick up on is that the instructions aren’t the worlds greatest but manageable once you’ve had a good read. RFID tags are great as are the remotes. One thing I would say need improving is for era to take into consideration that a lot of new homes now have upvc doors and windows. I found getting the door sensors close enough on the patio doors a pain and had to build up and pack out the sensor on the door for them to meet properly. Maybe something for era to look at.

Overall would recommend this unit to anyone. Great bit of kit and easy and straight forward to use

Was this helpful? 10

Richard McEwan Verified Customer February 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I recently installed my ERA HomeGuard Pro Alarm.

I purchased the basic kit and added extra PIR’s and Door Sensors, and a keypad and dummy alarm box.

I spent best part of the day installing my system and to be honest it was easy.

I unboxed all the items and ‘paired’ them to the main Hub prior to installation. It was a simple process and all worked first time.

Furthermore, this alarm system is pleasing on

the eye, not like some others I’ve seen.

The external siren is loud and I like the fact that it’s solar powered which will save me climbing up to it every couple of years to change batteries.

I would recommend this home alarm system.

Was this helpful? 9

Anonymous Verified Customer December 2020
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 4.8 / 5
Recommended

Easy to instal and set up

Was this helpful? 9

Mou Verified Customer March 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

very easy to install. the product itself is well made and works perfectly. The customer service is fantastic as well.

Was this helpful? 8

Tony Waddington Verified Customer April 2022
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Such an easy system to install and use, would recommend to anybody installing the system themselves, the alarm looks good and is not oversized, the panel is not obstructive and fits in with modern décor. As well as the panel the alarm can be set when away from home so if you do forget to set it when you set off you can do it from anywhere.

Was this helpful?  

Anonymous Verified Customer March 2022
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

This bundle is excellent value for money and allows further ERA accessories to be added with ease. My items were delivered within a couple of days of ordering and with my limited experience of alarm systems I had my system installed and working within 6 hours of opening the box. Each individual accessory has its own instructions which are easy to understand and after downloading the app which accompanies the system they can be easily paired and set up.

The system allows numerous accessories to be paired such as the external alarm, additional PIR sensors and door sensors. I especially like the use of the fobs and remote controls to arm and disarm the system as this doesn’t mean all users need access to the app or admin code.

I will definitely be recommending ERA alarm systems and more than likely add further accessories to my system in the future.

Was this helpful?  

Anonymous Verified Customer October 2021
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 4.8 / 5
Recommended

Installation was very easy, with each of the individual units having detailed instructions and some pre-configured.

The App was straightforward to use, and adding any units that weren't pre-configured was very easy indeed with just a few clicks.

I purchased an additional solar-powered siren, and that was also very easy to set up in the App.

I wanted text alerts, as well as backup if the Wi-Fi went down for any reason, so I obtained a Pay As You Go SIM from ASDA, which installed without issue, and adding the numbers to receive texts or calls was straightforward.

All in all, the installation went without problem and was very quick!

I would highly recommend this ERA system.

Was this helpful? 4

John Verified Customer August 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Excellent bit of kit ! Easy to set up just a word tho if your using the sticky pads then get some stronger ones for the sensors as they did drop off. Apart from that excellent value for money and great app to control from anywhere. Also they have a great Teq team are always there to help if you have any issues.

All round great package for the kit and the technical team to help out with any issues and easy spares to replace if any faults down the line at reasonable prices so a 5 star product !

Was this helpful? 4

Hannah Verified Customer June 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

We chose this system because it was wireless, easy to install yourself and it came with the solar powered external alarm box. The solar powered alarm was a key component for us as we didn’t want the hassle of having to change those batteries. The batteries on the sensors etc inside the house are easy to change but we’ve not had to change them yet (alarm has only been installed for the past 6 months). Easy to link devices to the hub and the pet sensors seem to work well. We have a border collie and she hasn’t set the alarm off yet.

Was this helpful? 4

Michael Verified Customer May 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Amazing product. Easy to set up.works perfectly with no random false alarms. App very good 👍

Was this helpful? 4

Mou Verified Customer March 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

very easy to install. the product itself is well made and works perfectly. The customer service is fantastic as well.

Was this helpful? 8

Richard McEwan Verified Customer February 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I recently installed my ERA HomeGuard Pro Alarm.

I purchased the basic kit and added extra PIR’s and Door Sensors, and a keypad and dummy alarm box.

I spent best part of the day installing my system and to be honest it was easy.

I unboxed all the items and ‘paired’ them to the main Hub prior to installation. It was a simple process and all worked first time.

Furthermore, this alarm system is pleasing on

the eye, not like some others I’ve seen.

The external siren is loud and I like the fact that it’s solar powered which will save me climbing up to it every couple of years to change batteries.

I would recommend this home alarm system.

Was this helpful? 9

Anonymous Verified Customer December 2020
Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10Rated 9.5 / 10 4.8 / 5
Recommended

Easy to instal and set up

Was this helpful? 9

GerryO Verified Customer October 2020
Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10 4 / 5
Recommended

I am quite experienced in CCTV and alarm systems although I do not do it for a living so after much research, thought this would be pretty easy. Service from Safe was great and arrived very quickly during the lockdown. Product is well packed, pretty good build quality and stylish units that will fit nicely in most homes. I have 4 PIR’s, 2 contact switches, 2 key pads and an outside siren (and the hub).

Started with the instruction manuals and that’s where the problems began.....they are just not well written! And when you try the online manual it actually differs from the mini printed ones. Because of this, what should have taken me a couple of hours took me much longer. I even had to call support because the siren tamper kept going off when I was setting it up even though I had it in test mode!!! (Turns out it was not paired correctly even though the instructions said it was?).

Ok, once it was set up it worked well. The App is quite intuitive but can also be a bit confusing. It is not the easiest system I have set up or used and for the money, I would expect better so would not necessarily buy one again.

So in a nut shell, ok but could be a lot better, cannot really recommend.

Was this helpful? 14



Accessories

Add at Checkout

Thumbnail of ERA Pet PIR Motion Sensor

Pet Friendly PIR Motion Sensor

The pet friendly infrared sensor will ignore smaller pets and detect any larger movement, activating the alarm.
£21.36
£25.09 Save £3.73
Thumbnail of ERA Door Sensor

Door Sensor

If a door or window that is protected by the contact is opened the alarm is activated.
£17.51
£18.50 Save £1.00
Thumbnail of ERA Solar Powered Siren

Solar Powered Siren

External weatherproof alarm siren that is powered by a solar panel and does not require mains power.
£61.26
£64.79 Save £3.53
Thumbnail of ERA RFID Tag (Twin Pack)

RFID Tag (Twin Pack)

Disarm the alarm system with a simple swipe across the control panel.
£7.99
£8.99 Save £1.00
Thumbnail of ERA Wireless Touch RFID Keypad

Wireless Touch RFID Keypad

Wireless Touch RFID Keypad is used to arm or disarm the alarm system via PIN code or RFID tag.
£32.95
£36.68 Save £3.73
Thumbnail of ERA Remote Control Keyfob

Remote Control Keyfob

Arm and disarm the alarm with a simple button press, no need for a PIN code.
£19.27
£20.27 Save £1.00
Thumbnail of ERA Dummy Alarm Siren Box

Dummy Siren

Add an extra visual deterrent with a replica siren box. Looks just like a real live siren.
£23.29
£26.51 Save £3.22
Thumbnail of ERA Door Sensor (3 pack)

Door Sensor (3 pack)

If a door or window that is protected by the contact is opened the alarm is activated.
£40.20
£45.00 Save £4.80
Thumbnail of ERA Vibration Sensor

Vibration Sensor

Vibration sensor sends a signal to the alarm control panel when vibration is detected.
£20.03
£23.76 Save £3.73
Thumbnail of ERA Pet PIR Motion Sensor (3 pack)

Pet Friendly PIR Motion Sensor (3 pack)

The pet friendly infrared sensor will ignore smaller pets and detect any larger movement, activating the alarm.
£60.90
£64.63 Save £3.73
Thumbnail of ERA 116 Wireless Security Camera

Wireless IP Camera PLUS

View HD video recordings, day or night, via your smartphone with this WiFi controlled IP camera.
£94.70
£97.63 Save £2.93
Thumbnail of ERA Narrow Beam PIR Motion Sensor

Narrow Beam PIR Motion Sensor

This narrow beam PIR forms an invisible curtain across the protected area and will trigger the alarm when motion is detected.
£31.58
£35.32 Save £3.73
Thumbnail of ERA Water Flood Sensor

Water Sensor

Water sensor sends a signal to the alarm control panel when liquid is detected.
£21.55
£25.28 Save £3.73
Delivery

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Popular Delivery Options  
Next / Named Day Delivery to your front door on a day of your choice
Order Now Get It Wed 10th Aug
Includes a text confirming a 1 hour delivery time slot. Includes a text confirming a 1 hour delivery time slot.
Mon-Fri
8am - 6pm
Before 12pm
FREE
£4.00
Mon-Fri
8am - 6pm
Before 12pm
FREE
£4.00
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2 - 3 Days
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£9.54
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2 - 3 Days
8am - 6pm
£9.54
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2 - 3 Days
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Mon-Fri
2 - 3 Days
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Scottish Islands Delivery Includes doorstep drop off deliveries to the following Scottish Island post codes, no steps: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Mon-Fri
2 - 3 Days
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£9.54
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2 - 3 Days
8am - 6pm
£9.54
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£10.74
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£10.74
Guernsey Delivery Our standard doorstep drop off service, no steps
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£11.94
Mon-Fri
2 - 3 Days
8am - 6pm
£11.94
Jersey Delivery Our standard doorstep drop off service, no steps
Mon-Fri
2 - 3 Days
8am - 6pm
£11.94
Mon-Fri
2 - 3 Days
8am - 6pm
£11.94
Weekend Delivery to your front door on a Saturday or Sunday of your choice
Includes a text confirming a 1 hour delivery time slot. Includes a text confirming a 1 hour delivery time slot.
Sat-Sun
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Before 12pm
£1.99
£19.50
Sat-Sun
8am - 6pm
Before 12pm
£1.99
£19.50
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Indoor Delivery Options
Delivery & Install Options
Returns

Returns

Replacements
If you are not completely satisfied with your purchase, simply return the item to us in its original condition and packaging within 14 days of receipt and we will issue a full refund, excluding upgraded delivery services.
More information about returns
FAQs [73]

FAQs (73)

» Ask Question   

 
As the ERA external siren is solar powered, hence stores the power to a rechargeable battery, how long would the alarm sound for until the batteries drains?
Jack, Birmingham
As the Siren is solar powered, as long as it has access to daylight the battery would constantly charge and store enough energy in one days charge to power it for a whole week. The estimated battery life would be 3-5 years in total.
Tom W
Was this helpful? 53
 
How do you know when the batteries (for any of the components) need replacing? Is there some sort of notification or battery icon in the app?
Zubair, Dartford
You will receive a push notification on the App when any of the batteries need changing.
Tom W
Was this helpful? 54
 
I read that some of the Yale systems are activated when they lose connection to wifi and the alarm goes off. Does this system also sound/activate when it loses wifi connection?
Richard Riley, Leeds
Yes, both systems have this mode just as an anti tamper mechanism. However the ERA Homeguard has a sim card option, so if the WiFi connections drops, you would still be notified.
Tom W
Was this helpful? 57
 
Is it possible to partially arm the sensors? For example, arm the ground floor and not the first floor in the night?
Raghvendra Singh, Wokingham
The system will allow you to set 2 zones so that you can have one active and one in-active.
Phil R
Was this helpful? 57
 
Is there a subscription fee for the Homeguard cloud service?
David, Bristol
No, the service would be free of charge.
Tom W
Was this helpful? 57
 
Does it have protection against frequency jamming and does it use encryption?
Sameh Sackla, Reading
Both the Hub and external Siren have built in encryption anti jamming technology feature.
Tom W
Was this helpful? 44
 
Please can you advise why the Three network sim can't be used?
Simon, Hemel Hempstead
Three works on a 3G only sim card. This product is only suitable for 2G as it only needs to contact you through a telephone call or text notification.
Tom W
Was this helpful? 45
 
Does the hub need to be wired either to a phone line or the router or can it be situated in a different room of the house because it's using WiFi and a sim card sender?
Ian fullagar, Stafford
The HomeGuard series is wireless, because of the Wi-Fi connectivity, and only needs to be plugged into a mains power socket.
Tom W
Was this helpful? 49
 
I see it says that sensors can be stuck to wall/doors but can they be fixed using screws to offer a more permanent fit?
Carl Law, York
The Door Sensors are supplied with fixing screws and double sided adhesive strips.
Tom W
Was this helpful? 52
 
If the hub loses power will the alarm still sound if any of the sensors are triggered? or is the hub an integral part of the system? Seems to me that a savvy burglar could just unplug it from the mains if so.
Chris Hague, Huddersfield
The alarm would only activate once a component has been triggered. The alarm has a rechargeable battery which would activate when any mains power is lost.
Tom W
Was this helpful? 22
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Installation

Professional Installation Services for Intruder & Burglar Alarms

We're all about peace of mind here at Safe. That's why we offer an affordable and convenient installation service on most items.
After all, when you've bought a high-quality product, you need to know it's been properly fitted by an expert who cares.

Be confident your product is fitted perfectly Be confident your Alarm is fitted perfectly
Save the hassle Save the hassle and risk of finding a fitter or installing products yourself
Appointments within 10 days of order Appointments arranged around you, within 10 days of your delivery
We'll ring to confirm arrangements We'll even ring to confirm the arrangements

Standard Alarm Installation

We offer professional installation on our complete range of wireless alarm kits, for the home or business.

Our experienced engineer will complete a brief site inspection and then discuss their findings with you to agree equipment positioning before commencing the installation of your Alarm Kit, including hub, all components (including selected components purchased from Safe.co.uk) and the wireless external siren.

Your installation will include positioning motion sensors in areas to provide the most suitable sensor coverage and locating the external siren in a highly visible location. Final positions will be governed by safe site access and the effect of the building on wireless range, including wall thickness, building materials and location of your Wi-Fi equipment.

You must ensure that adequate power is available for the alarm hub (one power socket) and that easy access is available to your broadband router as this will need to be connected to your alarm hub using an ethernet cable. If your router is not close to where you intend to position the alarm hub we advise purchasing a powerline adaptor prior to install.

The engineer will set up remote monitoring on one device and then carry out a final assessment to confirm that your new system is fully operational before providing a brief demonstration of your system and confirming it has been completed to your satisfaction.

Installation FAQ

What is the cost to install an Alarm kit?

When do you contact me to arrange installation?

Can I add extra alarm components to my installation?

When will you install my Alarm kit?

Can I change my installation date?

How long does installation take?

What parking access is required?

Can adverse weather conditions prevent installation?

How high can the siren be installed on my property?

How important is wireless range?

How many power sockets will I need?

What do I need for remote monitoring?

Do I need permission to install an Alarm?

Does my installation include a warranty?

What happens if the engineer doesn't turn up?

What if I'm not happy with my installation?

What happens if the engineer damages my property?

Non-standard Alarm Installation

In some cases, it may be necessary to install additional materials or provide extra resources (manpower) to facilitate an installation in a safe manner.

If additional costs are likely these will be discussed with you prior to installation. Reasons for extra costs might include:

  • Large commercial buildings such as warehouses and office blocks.
  • Additional alarm devices not supplied by Safe.co.uk.
  • Specialised access equipment and permits such as hoists, lifts and cranes.
  • Outside of normal hours working (Mon-Fri, 9am to 5pm).
  • 4x4 Vehicular access requirements to remote rural sites.
  • Road closure including necessary permits.
  • Additional manpower to overcome technical, lifting or safety access issues.

We offer installation throughout the UK mainland, however some more remote and rural post codes in the Highlands are subject to a surcharge to cover additional fuel and traveling time costs.

The following areas will incur a rural travel surcharge:

£55.00 Surcharge Areas

  • PH 1 - 26 (No coverage in other PH postcodes)
  • PA 1 - 19 (No coverage in other PA postcodes)
  • KA 19, 26
  • ML 11, 12

£105.00 Surcharge Areas

  • IV 01-17, 30,31,32 (No coverage in other IV postcodes)
  • AB
  • DD
  • TD
  • DG
  • KW

These additional elements are deemed to fall outside the definition of a 'Standard Installation'. If you feel your installation might be non-standard please contact us to discuss your individual requirements.

If applicable, additional costs are to be paid before installation begins.

Warranty Terms & Conditions

Our installer provides a standard 12 month warranty on all new installations and a 3 month warranty on all materials provided during maintenance visits.

Note: Existing system components and pre-supplied equipment are not included in the installation warranty as these elements are covered by the Manufacturer warranty.

We reserve the right to undertake an ‘Assessment Call’ without prejudice to investigate any complaints relating to materials failure or poor workmanship to assess if the complaint is valid. Please note that remedial service calls generated by elements outside of our sphere of influence or due to different fault conditions will be chargeable to you at an agreed call out charge.

In scenarios where you request a post installation service call and our assessment identifies the fault condition or cause of the fault falls outside of the limitations of the standard installation warranty (Force Majeure, different fault etc) a call out charge will be incurred for the visit.

Assessment calls raised for reasons outside our sphere of influence or responsibility and not covered by the standard installation will incur a call out charge for labour and additional materials.

The following are examples of when a call out charge would be incurred:

  • Accidental Damage
    The Alarm system is knocked off alignment by high winds or moving objects such as ladders, footballs or people.
  • Malicious Damage
    The Alarm system has been physically damaged by vandals or DIY.
  • Materials Failure
    Previously Installed equipment (existing) or equipment included in the pre-purchased kit are deemed to be at fault. Faulty equipment such as the alarm hub, sensors, and power supply units are covered by the manufacturer warranty.
  • System Modification
    A request that the installed system be modified such as sensors or the external siren be repositioned post installation.
  • Incorrect Diagnosis
    The customers web portal, broadband connectivity or Mobile App are identified as being at fault or incorrectly operated by the user when trying to access the system. This includes user error and any form of software / firmware upgrades post installation.