Yale SR-330 Smart Home Alarm System

(Discontinued 26/06/2020)

Yale SR-330 Smart Home Alarm System

(Discontinued 26/06/2020)

Alternatives:

This Product has Been Replaced With:

Yale Sync IA-330
9 Piece Smart Alarm Kit
  • No Monthly Fees
  • 1x Smart Hub
  • 2x Motion Sensors
  • 2x Door Sensors
  • 1x Remote Keyfob
  • 1x Siren & Dummy Siren
  • 1x Wireless Keypad
  • Alexa & Google
Thumbnail of Yale Sync Smart Home Alarm Family Kit Plus - IA-330
£319.00
Ref: IA-330
£319.00
See More Details


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Product Details
Details
The The Yale SR-330 Smart Home Alarm & View Kit is a fully featured wireless burglar alarm set for monitoring medium to large properties. As long as you have a broadband connection, you can connect the alarm system to your home network. The SR-330 Smart Alarm includes 7 components, but can be expanded to include up to 20 components allowing you to tailor the system to your home.

Part of Yale's exciting Smart Living series of products, designed to make life easier and safer, the intuitive wireless Smart Home system allows you complete control of your alarm from your Smartphone. The PIR Image Camera will capture images of an intruder when the alarm is triggered for viewing on the app and the addition of the Yale Power Switch makes this a true home automation alarm allowing you to remotely turn on and off home appliances.
Yale Smart Alarm Hub

Yale Smart Home Alarm Benefits

  • Pre-linked components - requires no technical knowledge or wiring for installation.
  • Activated, deactivated and monitored using your Smartphone (available for iOS and Android)
  • No need for monthly subscriptions.
  • If the system detects an attempt to intercept the signal the alarm is triggered.

Smartphone Controlled

Download the Yale Home App for complete peace of mind and knowledge that your home is secure. Check in on your home from anywhere, at any time and receive notifications if the alarm is triggered. When armed the PIR Image Camera will capture still images when movement is detected, which can then be viewed on your smartphone using the app.

*Requirements: This alarm system requires a broadband internet connection (min. speed 4Mbps) with a router that includes one free wired network port. Smartphone must be iOS 9.0 (iPhone 6 or above) or Android 4.2 and above.

Mobile Phone
 Watch App

Seamless Connectivity

All products in the Yale Smart Living range can work together as part of a connected Smart Home Security Ecosystem. Products are integrated under one seamless, single point of access - The Yale Home App. Add to your home security system with CCTV and Smart Door Locks.

Expandable

Expand your alarm system with up to 20 additional accessories, allowing you to customise your individual needs and security requirements. From additional PIR’s and Door & Window contacts, to Keyfobs and Power Switches, you can add to those already supplied with the kit to give your home the best coverage possible.

Browse the accessories available »
Accessories
Smartphone App

Part Arming by Zone

The alarm can be set to create two different zones allowing for you to arm one or both zones. This can be especially useful if you decide to split the upstairs and downstairs of a property. Whilst away, you would activate both zones and during the night, you could activate only the downstairs zone.



In the box

Smart Hub
1x Smart Hub
  • Back Up Battery
  • 94dB Internal Siren
  • Ethernet Cable (included)
  • Wireless connection to components




Battery
1x PIR Motion Detector
  • Movement Detection Range 110 Degrees
  • 868 MHz Frequency prevents interference
  • Rolling code transmission for increased security
  • 3x AAA batteries (included)


Accessories
1x PIR Image Camera
  • Infrared Sensor Detects Movement
  • Captures Still Images (320 x 240) pixels
  • 868 MHz Frequency prevents interference
  • Rolling code transmission for increased security
  • 2x AA Batteries Included


Accessories
1x Door Sensor Contact
  • Detects open doors when alarm enabled
  • 868 MHz frequency prevents interference
  • Rolling code transmission for increased security
  • 1x 3V CR2032 Lithium Coin Battery (included)


Accessories
1x Keypad Control Panel
  • Panic Alert Button
  • 868 MHz frequency prevents interference
  • Rolling code transmission for increased security
  • 1x 3V CR3032 Lithium coin battery (included)


Accessories
1x Outdoor Dummy Siren Box
  • Added Visual Deterrent
  • Installation Fixing kit


Accessories
1x Outdoor Siren Box
  • Loud 104dB Siren
  • Flashing LED on activation
  • Anti-Tamper switch
  • Installation Fixing kit
  • 4x D Batteries (included)




Downloads
Reviews [98]
Rated 4.5

/5

Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5
98 Reviews

97%

Recommended
this Product
Ease of Use
Out of 5
4.6
Build Quality
Out of 5
4.5
Sort by:
Patrick Weekes Verified Customer November 2016
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

I purchased the yale smart alarm so I could monitor my villa in spain. It was easy to install no wires and connection was easy to router and all PIR and door alarms just need to be screwed to wall.

I am able to remotely set alarm with phone and take pictures

+ I get a log of events e.g who enters and leaves so I can see how long cleaners where in and when I rent when they arrive and leave

Safe.co.uk where the cheapest I could find and delivered next day very happy with the service.

I would recommend Safe.co.uk and Yale smart home alarm, it has been installed 6 months no issues false alarms and batteries still working in all PIR and alarm box

Was this helpful? 25

Ken Short Verified Customer January 2018
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

As we had experienced several burglaries in our neighbourhood, I bought the Yale system on the recommendation of a friend and I am glad that I did - I am very happy with it.

It was easy to work out exactly what pieces of kit I needed from the information on the website and the ordering process was very straightforward. The items were delivered within a couple of days.

Installing the system was very straightforward. I had lined up an electrician friend to help me, but I did not need him. I did it all myself with a little help from the wife when it came to testing whether or not components were in range - you need two people for that part of the installation.

We have now had the Yale system for some three months and it is working perfectly. I would not hesitate to recommend it.

Was this helpful? 21

Home Owner Verified Customer October 2017
Rated 3.8 / 5Rated 3.8 / 5Rated 3.8 / 5Rated 3.8 / 5Rated 3.8 / 5
Recommended

Good product, the hardware works nicely all battery operated so no wires, connection to wifi system is easy and distance is good. Simply 2 screw per device. Window locks can be screwed or double sided tape.

The software app is very nice, works well, can add multiple phone or iPad devices etc so that everyone in house hold can arm or disarm the alarm.

There is a key pad should you not have your phone device available.

Instructions are readily available on iTunes as well.

Was this helpful? 19

Peter Verified Customer November 2017
Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5
Recommended

The alarm kit was easy to order online, however some thought should be given to any extra safety devices needed when buying as the cost is higher when purchasing afterwards. It arrived quickly was well packed and almost ready to go. I would recommend that you read the instructions several times before installation. One you have done your reading things move quite quickly,with everything being tuned into the controller and you understand where each item is going installation is quite quick. Putting the door or window contacts can be fiddly but that is probably the door and not the unit. The walk test is simple, and a must do. When downloading the app you should be ready with all your information and record it in the instructions booklet. Reading the app can be daunting at first as things are not explained well at all. My advice is to play with all the buttons, you can’t break it! All in all it is a good system, no problems at all so far and we use it daily. I did forget to set it one day but of course the app allows access from wherever you are. I would recommend this system to anyone.

Was this helpful? 17

Tlbikenut Verified Customer October 2016
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Installing an alarm should not be this simple!

Unboxed installed tested and working in around an hour

The app has worked faultlessly from the off and other than a couple of occasions where the alarm has failed disarm on our return home the alarm has also performed excellently. (This was using the keypad and we just had to re-enter the code on the keypad again).

I've even had the misfortune to experience a power cut whilst abroad but the alarm system informed me of the loss of power and confirmed all was OK when the supply was restored.

I've added a couple of additional components without any problem.

Was this helpful? 17

Bing Verified Customer April 2019
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Easy to install by ourselves (quite low DIY level), and manage setup by our family members’ mobiles, the key and the hub, even by our neighbors, who we can leave our key to them, for the convenience of our guests when we are not in. We are very happy using this alarm to keep our home safe. We have installed the sensors and cameras at both entrances of our front door and back door. In addition of safety, it is very reasonable cost to use this type of high technology. We can manage our home alarm around the world, or let our family to control it.

Was this helpful? 14

Rich Verified Customer April 2019
Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5
Recommended

Clear, easy to follow installation instructions made this simple and straightforward to fit. When I encountered something I didn't understand about the system, help was on hand at the end of the phone. This quickly resolved the issue. What I like most about the Yale system is the ability to tailor the alarm to meet changing needs, for example when I added additional sensors in a newly built extension.

The alarm system has proved super reliable so far, with no false triggers and every event being captured in the history.

Overall, I would definitely recommend this system if you are looking to install a comprehensive secure alarm.

Was this helpful? 14

Ram Verified Customer March 2019
Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5
Recommended

The pack I bought from Safe was very easy to set up as all the components in the pack were already paired and thus making it very easy to set up as well the instructions that come with it was very straight forward to follow with no problem. Even though I am very new to DIY alarm I managed to set everything up within 45 minutes. I although managed to pair extra door contact sensors and PIR sensor to the existing kit and get them to work without any issues. The smart alarm is so efficient as I can control it from the app on the phone.

Was this helpful? 14

Sharon Verified Customer April 2019
Rated 4.3 / 5Rated 4.3 / 5Rated 4.3 / 5Rated 4.3 / 5Rated 4.3 / 5
Recommended

We are both good with DIY so had no problems fitting the outside alarm box, but for anyone not happy up a ladder or with drills etc then you would need some assistance to install this part of the system.

With regard to linking up the internal hub to the internet and individual items once in place, this was very easy and we hit no problems with it.

We had a few awkward windows and a front door to contend with as the upvc we have is bevelled but again we found the sticky pads included and the options to mount them worked well.

We like the fact that we can arm/disarm certain parts of the system to suit us and are pleased with how it all works.

We are pleased with the system and it’s also good to know we can add to it as suits.

Was this helpful? 13

Alberto Verified Customer March 2019
Rated 3.8 / 5Rated 3.8 / 5Rated 3.8 / 5Rated 3.8 / 5Rated 3.8 / 5
Recommended

The product itself it's quite good but it's a little bit difficult to be installed the way you may want to install it. Although the windows and doors sensors come with their stitchers if the two sides of the door/window arent on a straight line you will have to use screws to put them in place. PIR devices are not mounted on a flexible bracket so you have to set them up in a corner and hope the sensor covers all the zone you want to cover. This is annoying especially when it comes to the PIR camera that might not let you see all the area you want to monitor. Online Setup and usage are quite straight and easy to get used to them. Be careful that you HAVE TO already have got a working internet line otherwise you CAN'T set it up.

Was this helpful? 12

Anonymous Verified Customer June 2020
Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5
Recommended

Easy to install. Took a few hours and a bit of back and forth on the app but no expertise needed. Have tested and works - but been in lockdown since installing so not had it on properly yet!

Was this helpful? 4

Drew Verified Customer May 2020
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Easy fitment quick delivery great backup pro outfit

Was this helpful? 3

Neil Verified Customer April 2020
Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5
Recommended

Excellent product. We were able to add additional window sensors with no problem, and change the part setting in the evening.

Friendly and professionally installation.

The cat set off the pet friendly motion sensors though. Always comforting to hear the quiet bell every time a door or sensor is opened.

Was this helpful? 3

Daniel Verified Customer March 2020
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Pretty hassle free installation and way cheaper than getting a professionally installed alarm yet has all the features. Only downside is the max 20 devices on this model. Would definitely recommend.

Was this helpful? 7

Anonymous Verified Customer March 2020
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

So far so good. Easy to use.

Was this helpful? 4

Bing Verified Customer April 2019
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Easy to install by ourselves (quite low DIY level), and manage setup by our family members’ mobiles, the key and the hub, even by our neighbors, who we can leave our key to them, for the convenience of our guests when we are not in. We are very happy using this alarm to keep our home safe. We have installed the sensors and cameras at both entrances of our front door and back door. In addition of safety, it is very reasonable cost to use this type of high technology. We can manage our home alarm around the world, or let our family to control it.

Was this helpful? 14

Rich Verified Customer April 2019
Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5
Recommended

Clear, easy to follow installation instructions made this simple and straightforward to fit. When I encountered something I didn't understand about the system, help was on hand at the end of the phone. This quickly resolved the issue. What I like most about the Yale system is the ability to tailor the alarm to meet changing needs, for example when I added additional sensors in a newly built extension.

The alarm system has proved super reliable so far, with no false triggers and every event being captured in the history.

Overall, I would definitely recommend this system if you are looking to install a comprehensive secure alarm.

Was this helpful? 14

Sharon Verified Customer April 2019
Rated 4.3 / 5Rated 4.3 / 5Rated 4.3 / 5Rated 4.3 / 5Rated 4.3 / 5
Recommended

We are both good with DIY so had no problems fitting the outside alarm box, but for anyone not happy up a ladder or with drills etc then you would need some assistance to install this part of the system.

With regard to linking up the internal hub to the internet and individual items once in place, this was very easy and we hit no problems with it.

We had a few awkward windows and a front door to contend with as the upvc we have is bevelled but again we found the sticky pads included and the options to mount them worked well.

We like the fact that we can arm/disarm certain parts of the system to suit us and are pleased with how it all works.

We are pleased with the system and it’s also good to know we can add to it as suits.

Was this helpful? 13

Ram Verified Customer March 2019
Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5
Recommended

The pack I bought from Safe was very easy to set up as all the components in the pack were already paired and thus making it very easy to set up as well the instructions that come with it was very straight forward to follow with no problem. Even though I am very new to DIY alarm I managed to set everything up within 45 minutes. I although managed to pair extra door contact sensors and PIR sensor to the existing kit and get them to work without any issues. The smart alarm is so efficient as I can control it from the app on the phone.

Was this helpful? 14

Alberto Verified Customer March 2019
Rated 3.8 / 5Rated 3.8 / 5Rated 3.8 / 5Rated 3.8 / 5Rated 3.8 / 5
Recommended

The product itself it's quite good but it's a little bit difficult to be installed the way you may want to install it. Although the windows and doors sensors come with their stitchers if the two sides of the door/window arent on a straight line you will have to use screws to put them in place. PIR devices are not mounted on a flexible bracket so you have to set them up in a corner and hope the sensor covers all the zone you want to cover. This is annoying especially when it comes to the PIR camera that might not let you see all the area you want to monitor. Online Setup and usage are quite straight and easy to get used to them. Be careful that you HAVE TO already have got a working internet line otherwise you CAN'T set it up.

Was this helpful? 12

Accessories

Add at Checkout

Thumbnail of Yale Easy Fit Door Contact EF-DC

Door Contact

If a door or window that is protected by the contact is opened the alarm is activated.
£15.92
£18.82 Save £2.89
Thumbnail of Yale Easy Fit Keyfob

Keyfob

Arm and disarm the alarm with a simple button press, no need for a PIN code.
£16.81
£19.55 Save £2.74
Thumbnail of Yale Easy Fit Door Contact (3 pack)

Door Contact (3 pack)

If a door or window that is protected by a contact is opened the alarm is activated.
£44.92
£47.81 Save £2.89
Thumbnail of Yale Easy Fit Keyfob (3 pack)

Keyfob (3 pack)

Arm and disarm the alarm with a simple button press, no need for a PIN code.
£43.39
£50.02 Save £6.62
Thumbnail of Yale Easy Fit Smoke Detector

Smoke Detector

Activates the loud alarm siren when smoke is detected.
£33.48
£37.07 Save £3.59
Thumbnail of Yale Easy Fit PIR Motion Detector

PIR Motion Detector

The infrared sensor will detect any movement and activate the alarm.
£21.07
£25.02 Save £3.95
Thumbnail of Yale Easy Fit Keypad

Keypad

Arm or disarm the alarm using your own unique PIN code. Can be fixed to a wall or carried around your home.
£18.97
£22.67 Save £3.70
Thumbnail of Yale Easy Fit Alarm Panic Button

Panic Button

Activate the alarm siren when the button is pressed. Can be fixed to a wall or carried around your home.
£16.81
£19.55 Save £2.74
Thumbnail of Yale Easy Fit PIR Motion Detector (3 pack)

PIR Motion Detector (3 pack)

The infrared sensors will detect any movement and activate the alarm. Pack of 3 sensors.
£58.12
£67.50 Save £9.38
Thumbnail of Yale Easy Fit Pet PIR Motion Detector

Pet PIR Motion Detector

The pet friendly infrared sensor will ignore smaller pets and detect any larger movement, activating the alarm.
£24.67
£28.48 Save £3.80
Thumbnail of Yale Easy Fit Pet PIR Motion Detector (3 pack)

Pet PIR (3 pack)

The pet friendly infrared sensors will ignore smaller pets and detect any larger movement, activating the alarm. Pack of 3 sensors.
£66.37
£76.80 Save £10.43
FAQs [31]

FAQs (31)

» Ask Question   

 
Does the LED light on the Siren box flash at all times? Or can that be set via the App? I want to look like the alarm system has power.
JR, Hitchin
Comfort LED is available under the settings then general on the Yale App.

You can set the light to flash however this can drain battery life so instead of 12/18 months life span you may have 8/12 months with the light on.
Javaid H
Was this helpful? 102
 
How is the external siren powered? If batteries then what's the size and runtime?
Simon Neale, Nottingham
The external siren is powered by four alkaline D batteries which have a life of 18-24 months on average.
Tom W
Was this helpful? 79
 
System sounds great but concerned about reading about systems being hacked (after resetting default passwords) and wireless jamming devices?
Paul, Shefford
The Yale Smart Alarms work on a very secure rolling code frequency of 868MHZ which offers a more stable connection and helps prevent anti jamming devices.
Tom W
Was this helpful? 78
 
Can a photo be taken through the app at any time from the camera PIR or only when the alarm is triggered?
Gary, Bristol
The Yale App will allow you to request images at anytime and not only when the alarm is triggered.
Javaid H
Was this helpful? 42
 
I am interested in replacing my old wired system (which doesn't work), can the external siren be mains powered instead due to accessibility to change batteries?
Stuart turner, Norwich
All components for the alarm systems are battery powered only. They do not have the facility to be wired into the mains electricity.
Phil R
Was this helpful? 41
 
What happens if there is a power cut or someone was to turn the power off to the circuit with the hub on? Would the system still record images/video and then send on reconnecting? My consumer unit is in the garage so could be used to isolate the system and this is a concern before purchase.
Andrew, Batley
The Yale Smart Home Alarm Series has a built in rechargeable battery located in the hub and all contacts work with standard batteries so in the event of a power cut your alarm and its key features would be fully operational.
Tom W
Was this helpful? 36
 
Can the system be bought with the pir video camera instead of the pir still image camera? Also, do Yale have a dual technology motion sensor for this system?
John Morris, Harrogate
Accessories for each alarm kit cannot be swapped because the boxes are security sealed. You may prefer to order the Yale Smart Home Alarm Kit - SR-320 and add the Yale Easy Fit PIR Video Camera as an accessory when you add the alarm to the basket. Yale do not currently supply dual technology motion sensors.
John W
Was this helpful? 36
 
With the Yale Smart Living SR-330 does it have to be connected to the WiFi to work or can it be used without a connection and still go off when armed if triggered?
Stewart, Hull
Without an internet connection, this alarm will work as a standard alarm system. Triggering the alarm will activate the siren but you wouldn't receive notifications via the app.
Javaid H
Was this helpful? 29
 
What sort of batteries do the door sensors, PIR detectors and cameras take, and how often do they need replacing?
Colin Wells, Lancaster
The door sensors use V3 Lithium batteries. The PIR motion detectors and cameras take AA batteries. Both devices include batteries and they should be replaced every 18 months on average.
Phil R
Was this helpful? 32
 
Can the door contacts be used on patio doors?
Gary Westwood, Pensnett
Yes, they can be used on most patio doors (this does depend on the door itself) please make sure that once the Door Contact is fitted there is no more than a 10mm gap between the contact and sensor.
Tom W
Was this helpful? 26
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Installation

Professional Installation Services for Intruder & Burglar Alarms

We're all about peace of mind here at Safe. That's why we offer an affordable and convenient installation service on most items.
After all, when you've bought a high-quality product, you need to know it's been properly fitted by an expert who cares.

Be confident your product is fitted perfectly Be confident your Alarm is fitted perfectly
Save the hassle Save the hassle and risk of finding a fitter or installing products yourself
Appointments within 10 days of order Appointments arranged around you, within 10 days of your delivery
We'll ring to confirm arrangements We'll even ring to confirm the arrangements

Standard Alarm Installation

We offer professional installation on our complete range of wireless alarm kits, for the home or business.

Our experienced engineer will complete a brief site inspection and then discuss their findings with you to agree equipment positioning before commencing the installation of your Alarm Kit, including hub, all components (including selected components purchased from Safe.co.uk) and the wireless external siren.

Your installation will include positioning motion sensors in areas to provide the most suitable sensor coverage and locating the external siren in a highly visible location. Final positions will be governed by safe site access and the effect of the building on wireless range, including wall thickness, building materials and location of your Wi-Fi equipment.

You must ensure that adequate power is available for the alarm hub (one power socket) and that easy access is available to your broadband router as this will need to be connected to your alarm hub using an ethernet cable. If your router is not close to where you intend to position the alarm hub we advise purchasing a powerline adaptor prior to install.

The engineer will set up remote monitoring on one device and then carry out a final assessment to confirm that your new system is fully operational before providing a brief demonstration of your system and confirming it has been completed to your satisfaction.

Installation FAQ

What is the cost to install an Alarm kit?

When do you contact me to arrange installation?

Can I add extra alarm components to my installation?

When will you install my Alarm kit?

Can I change my installation date?

How long does installation take?

What parking access is required?

Can adverse weather conditions prevent installation?

How high can the siren be installed on my property?

How important is wireless range?

How many power sockets will I need?

What do I need for remote monitoring?

Do I need permission to install an Alarm?

Does my installation include a warranty?

What happens if the engineer doesn't turn up?

What if I'm not happy with my installation?

What happens if the engineer damages my property?

Non-standard Alarm Installation

In some cases, it may be necessary to install additional materials or provide extra resources (manpower) to facilitate an installation in a safe manner.

If additional costs are likely these will be discussed with you prior to installation. Reasons for extra costs might include:

  • Large commercial buildings such as warehouses and office blocks.
  • Additional alarm devices not supplied by Safe.co.uk.
  • Specialised access equipment and permits such as hoists, lifts and cranes.
  • Outside of normal hours working (Mon-Fri, 9am to 5pm).
  • 4x4 Vehicular access requirements to remote rural sites.
  • Road closure including necessary permits.
  • Additional manpower to overcome technical, lifting or safety access issues.

We offer installation throughout the UK mainland, however some more remote and rural post codes in the Highlands are subject to a surcharge to cover additional fuel and traveling time costs.

The following areas will incur a rural travel surcharge:

£55.00 Surcharge Areas

  • PH 1 - 26 (No coverage in other PH postcodes)
  • PA 1 - 19 (No coverage in other PA postcodes)
  • KA 19, 26
  • ML 11, 12

£105.00 Surcharge Areas

  • IV 01-17, 30,31,32 (No coverage in other IV postcodes)
  • AB
  • DD
  • TD
  • DG
  • KW

These additional elements are deemed to fall outside the definition of a 'Standard Installation'. If you feel your installation might be non-standard please contact us to discuss your individual requirements.

If applicable, additional costs are to be paid before installation begins.

Warranty Terms & Conditions

Our installer provides a standard 12 month warranty on all new installations and a 3 month warranty on all materials provided during maintenance visits.

Note: Existing system components and pre-supplied equipment are not included in the installation warranty as these elements are covered by the Manufacturer warranty.

We reserve the right to undertake an ‘Assessment Call’ without prejudice to investigate any complaints relating to materials failure or poor workmanship to assess if the complaint is valid. Please note that remedial service calls generated by elements outside of our sphere of influence or due to different fault conditions will be chargeable to you at an agreed call out charge.

In scenarios where you request a post installation service call and our assessment identifies the fault condition or cause of the fault falls outside of the limitations of the standard installation warranty (Force Majeure, different fault etc) a call out charge will be incurred for the visit.

Assessment calls raised for reasons outside our sphere of influence or responsibility and not covered by the standard installation will incur a call out charge for labour and additional materials.

The following are examples of when a call out charge would be incurred:

  • Accidental Damage
    The Alarm system is knocked off alignment by high winds or moving objects such as ladders, footballs or people.
  • Malicious Damage
    The Alarm system has been physically damaged by vandals or DIY.
  • Materials Failure
    Previously Installed equipment (existing) or equipment included in the pre-purchased kit are deemed to be at fault. Faulty equipment such as the alarm hub, sensors, and power supply units are covered by the manufacturer warranty.
  • System Modification
    A request that the installed system be modified such as sensors or the external siren be repositioned post installation.
  • Incorrect Diagnosis
    The customers web portal, broadband connectivity or Mobile App are identified as being at fault or incorrectly operated by the user when trying to access the system. This includes user error and any form of software / firmware upgrades post installation.