Phoenix Key Store KS2

Sorry, the product you're looking for has been discontinued. We've found a great alternative product, but please get in touch if you need any further help.


13th May 2021

Replaced with:

Thumbnail of Phoenix Key Store KS0003C

Phoenix Key Store KS0003C


A small, robust, easy to use key safe, the Phoenix Key Safe KS2 is perfect for high usage.
  • Push button combination lock.
  • Protective waterproof rubber cover.
  • Suitable for storing a bunch of keys.
  • Ideal for care workers, cleaners, workmen or children.
  • Suitable for wall mounting (fixings included).
  • Lifetime warranty.
  • Size: 115 x 62 x 58mm (HxWxD)
  • Internal: 110 x 58 x 25mm (HxWxD)
Ref: PH-KS0002

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Phoenix Key Store KS0003C
Phoenix The Phoenix Key Store KS2 is designed to be wall mounted on the exterior of a property and will securely store a bunch of keys. It is used extensively in the property rental market and is also recommended by social services, healthcare companies and charitable organizations. This outdoor key safe is opened by a push button combination lock allowing the user to keep the keys to their property on site but away from undesirables. Ideally located on the outside of a property enabling easy entry for care workers, cleaners, workmen or children. There is also one other model available in this range.
Reviews [183]
Rated 8.7 / 10Rated 8.7 / 10Rated 8.7 / 10Rated 8.7 / 10Rated 8.7 / 10

4.4 / 5

Sort by:
Barry Verified Customer March 2011
Rated 4.4 / 10Rated 4.4 / 10Rated 4.4 / 10Rated 4.4 / 10Rated 4.4 / 10 2.2 / 5

Seeemd quite robust but the "1" key failed after less than 12 months service. Although it could still be used the access number (which contained a 1) had been spread across a number of different agencies - home helps, local doctor, wardens, social services etc. It was difficult to get the unit opened with the non functioning number but I did manage eventually. As I didn't want to change the number it meant that the keys were only protected with a 3 digit number, which I didn't feel was good enough. Hence I bought another make and model from a local shop and that has so far proved to be a much better buy.

Was this helpful? 33

Anonymous Verified Customer March 2011
Rated 8.6 / 10Rated 8.6 / 10Rated 8.6 / 10Rated 8.6 / 10Rated 8.6 / 10 4.3 / 5

Sturdy and not very complicated to set and use. A Very Important Note - some care workers forgot to press the 'C' button to reset after they had used it - this is automatic on some other keysafes and so they were confused!

Was this helpful? 31

Les Smith Verified Customer March 2011
Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10 4.6 / 5

Ideal product for the job.Nice and sturdy product and easy to fit. Tab on rubber cap is broken but safe is inside so not a problem

Was this helpful? 31

Brian Dillon Verified Customer May 2011
Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10 4.6 / 5

Good solid product. Well built and effective for my purposes as an abentee landlord who needs to provide a secure but accessible key store for my holiday letting customers.

Limited number of combinations because the code has no sequential functionality. Numbers can be input in any order to open the safe and each number can only be used once within the code. However this is inevitable in a simple mechanical device and the product is still good value in my view.

Was this helpful? 26

Caretaker Verified Customer March 2011
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 4.5 / 5

Truly excellent, well built product. Easy to mount, to set entry code, and to operate. Very discreet and viable option in both care of the elderly and if you wish not to carry keys out in person. Several other users of this security device like this for ease of use.

Was this helpful? 21

Anonymous Verified Customer March 2011
Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10 4.7 / 5

solidly built. Slighly awkard to put bunches of keys in definetly a two handed operation. The rubber cover usually falls to the ground but not a major hassle

Was this helpful? 6

Anonymous Verified Customer March 2011
Rated 6.4 / 10Rated 6.4 / 10Rated 6.4 / 10Rated 6.4 / 10Rated 6.4 / 10 3.2 / 5

Sturdy design, easy to operate. Fixing on the wall need careful attention

Was this helpful? 5

Hamish Moore Verified Customer March 2014
Rated 4.8 / 10Rated 4.8 / 10Rated 4.8 / 10Rated 4.8 / 10Rated 4.8 / 10 2.4 / 5

The rubber clip attached to wall plate has already split at the top of the unit so the cover is no longer secured. Please send a replacement foc. Some of the carers who use this box leave it open since they do not realise that it does not lock closed until you press the cancel button. A system which self locks as soon as you press it in to place would work better. No point in having a key safe if it ends up getting left open at times. Some of the buttons starting to rust after only such a short time. It is a solid little box but lacks on simplicity of use and strength of rubber clip. I would recommend it easily with these amendments. Small enough to not be obtrusive but big enough to accept most keys and sturdy enough.

Was this helpful? 4

Dennis Ward Verified Customer April 2012
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5

A well made and secure piece of equipment, does exectly what I bought it for

Really good value for the money

Was this helpful? 4

Gill Verified Customer March 2011
Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10Rated 8 / 10 4 / 5

Very easy to install & use. Two keys will fit but not with key ring

Was this helpful? 4

Chris Jones Verified Customer August 2020
Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10 4.6 / 5

Although the purchase was during lock down the company were very helpful and the safe arrived just 24 hours after my order - excellent service. The instructions were clear and the fitting was quite easy (Must have power drill etc) I was very pleased with the purchase and it does exactly as described on the web site. I would definitely recommend this company to friends!

Was this helpful? 2

Anonymous Verified Customer May 2020
Rated 6 / 10Rated 6 / 10Rated 6 / 10Rated 6 / 10Rated 6 / 10 3 / 5

It's fiddly to use and the latch has jammed so it won't close now.

Was this helpful? 3

Ian Jones Verified Customer May 2020
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 4.8 / 5

well it is good for what is meant to be I had installed in a day of receiving it this was after a stay in hospital (the reason for telling this is reason I brought it for)on the Saturday night I had a fall which left me not walking so I needed an ambulance it tock me 3,1/2 hours to get to a phone then I through how are the ambulance staff going to get in. sow I told them over the phone that I could not get to the door so they also sent fire men to brake in which they did so that is when I brought the safe . by the way ambulance know the code also my next door friends.

Was this helpful? 2

Margaret Verified Customer May 2020
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 4.8 / 5

I wanted to buy a key safe which was secure, easy to use but not too expensive. I was recommended the Phoenix by an advisor from the Safe company as there were so many to choose from. My son in law installed it quite easily, although it was a bit fiddly. When I first tried to use it I found it didn’t open. I tried several times then realised I wasn’t pressing the buttons hard enough and I do wonder if someone with poor hand strength would find it difficult to use. However it is very sturdy and I like that it has a waterproof covering. The space inside the safe is ample with hooks for two keys. To sum up I would say I am happy with my purchase but wouldn’t recommend it to anyone with poor hand strength.

Was this helpful? 3

Ron Verified Customer December 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5

Just what was needed, reasonable priced and good quality.

Was this helpful? 2

Geoff Verified Customer October 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5

Product is very well made the locking mechanism solid a easy to set and overall the unit is worth purchasing,and the staff very informative and helpful

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Anonymous Verified Customer September 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5

I would recommend this company,for speed of service, and quality.

Was this helpful?  

Tony Verified Customer July 2019
Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10 4.2 / 5

This is I think my third safe in about maybe 10 years . The other two became defective. I do use them approximately 3/4 times a day , so they are used a lot . The number keys eventually wear out I think the wear & tear is maybe too much for the buttons. I think you have improved on the rubber cover design, the two straps works better . Over all I this the safe is good value for money. I think if you used the safe not as much as me & my family it could possibly last a life time . When this one gives up I?ll buy another. Thanks Tony

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Anonymous Verified Customer June 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5

Very well built, it takes the larger keys .

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Dr Richard Talbot Verified Customer February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5

Strong, smart looking and so easy to install etc. Good value

Was this helpful? 1

FAQs [5]

FAQs (5)

» Ask Question   

Does this Key Safe have a code which can be 5 numbers to gain access?
This model and our full range Push Button Key Safes can be programmed with as many or as few digits as you require but the code you choose can be entered in any sequence. E.g. if you chose 1234 as your code this could be entered as 4321, 3241, 1432 or any other variation of 1234. For this reason we would recommend choosing a code between 4-5 digits.
Tracy M
Was this helpful? 28
Is this key store police approved?
Kath, Telford
This is not police approved, we do however offer the GE C500 Police Approved KeySafe.

Phil R
Was this helpful? 23
Would a rim lock key fit in this key safe?
Michael Taylor , Kyleakin
Providing the size is no more than 100mm in length, as this is the internal height.
Anne K
Was this helpful? 18
Question about this product please. Once you program a security code in, can that code be changed? Thank you
Yes, with the key safe open you can change the code as often as you like.
Tracy M
Was this helpful? 22
Could you tell me the horizontal and vertical distances between the bolt holes on the back plate please?
Tim, Edinburgh
The horizontal distance measurement for the fixing holes centre to centre is 40mm, the vertical measurement centre to centre is 70mm.
Phil R
Was this helpful? 27
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Professional Installation Services for Key Safes

We're all about peace of mind here at Safe. That's why we offer an affordable and convenient installation service on most items.
After all, when you've bought a high-quality product, you need to know it's been properly fitted by an expert who cares.

Be confident your product is fitted perfectly Be confident your Key Safe is fitted perfectly
Save the hassle Save the hassle and risk of finding a fitter or installing products yourself
Appointments within 10 days of order Appointments arranged around you, within 10 days of your delivery
We'll ring to confirm arrangements We'll even ring to confirm the arrangements

Standard Key Safe Installation

We offer professional installation on our complete range of Key Safes.

Our experienced engineer will complete a brief site inspection and then discuss their findings with you to agree positioning of your key safe.

Your installation will include fixing the key safe to an exterior wall using the fixings included with your key safe. The fixings are designed for use with a solid surface such as brick or concrete.

The position of your key safe will be governed by safe site access, and other obstructions such as submerged pipes or cables within the wall.

The engineer will carry out a final assessment to ensure the key safe is secure before providing a brief demonstration of your key safe and confirming the installation has been completed to your satisfaction.

Installation FAQ

What is the cost to install a Key Safe?

What type of fixings do you use?

When do you contact me to arrange installation?

When will you install my Key Safe?

Can I change my installation date?

How long does installation take?

What parking access is required?

Can you install my Key Safe to the wall?

Can you install my Key Safe to a fence?

Can adverse weather conditions prevent installation?

Does my installation include a warranty?

What happens if the engineer doesn't turn up?

What if I'm not happy with my installation?

What happens if the engineer damages my property?

Non-standard Installation

In some cases, it may be necessary to install additional materials or provide extra resources (manpower) to facilitate an installation in a safe manner.

If additional costs are likely these will be discussed with you prior to installation. Reasons for extra costs might include:

  • Specialised access equipment and permits such as hoists, lifts and cranes.
  • Outside of normal hours working (Mon-Fri, 9am to 5pm).
  • 4x4 Vehicular access requirements to remote rural sites.
  • Road closure including necessary permits.
  • Additional manpower to overcome technical, lifting or safety access issues.

We offer installation throughout the UK mainland, however some more remote and rural post codes in the Highlands are subject to a surcharge to cover additional fuel and traveling time costs.

The following areas will incur a rural travel surcharge:

£55.00 Surcharge Areas

  • PH 1 - 26 (No coverage in other PH postcodes)
  • PA 1 - 19 (No coverage in other PA postcodes)
  • KA 19, 26
  • ML 11, 12

£105.00 Surcharge Areas

  • IV 01-17, 30,31,32 (No coverage in other IV postcodes)
  • AB
  • DD
  • TD
  • DG
  • KW

These additional elements are deemed to fall outside the definition of a 'Standard Installation'. If you feel your installation might be non-standard please contact us to discuss your individual requirements.

If applicable, additional costs are to be paid before installation begins.

Warranty Terms & Conditions

Our installer provides a standard 12 month warranty on all new installations and a 3 month warranty on all materials provided during maintenance visits.

Note: Existing system components and pre-supplied equipment are not included in the installation warranty as these elements are covered by the Manufacturer warranty.

We reserve the right to undertake an ‘Assessment Call’ without prejudice to investigate any complaints relating to materials failure or poor workmanship to assess if the complaint is valid. Please note that remedial service calls generated by elements outside of our sphere of influence or due to different fault conditions will be chargeable to you at an agreed call out charge.

In scenarios where you request a post installation service call and our assessment identifies the fault condition or cause of the fault falls outside of the limitations of the standard installation warranty (Force Majeure, different fault etc) a call out charge will be incurred for the visit.

Assessment calls raised for reasons outside our sphere of influence or responsibility and not covered by the standard installation will incur a call out charge for labour and additional materials.

The following are examples of when a call out charge would be incurred:

  • Accidental Damage
  • Malicious Damage
  • Materials or Manufacturer Failure
  • System Modification
  • Incorrect User Diagnosis
  • Broadband Related
  • App Related
  • User Error

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