Yale Y500 Key Safe

£28.61
Installation (click to choose)
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  • FREE Delivery Thu 19th May
  • Order Now Thu 19th May
This Yale key safe has a combination lock, a weatherproof cover and space for 3 keys, perfect for domestic use.
  • Yale Y500 Combination Key Access Box designed to store keys on the outside of a property.
  • Mechanical four wheel combination lock.
  • Holds up to 3 Yale type design keys.
  • Protective plastic lock cover.
  • Ideal for use by care workers, cleaners, workmen or children.
  • 2 Year Warranty.
  • Weight: 700 grams, Size: 178 x 130 x 39mm (HxWxD)
Ref: Y500/187/1
Details
Yale The Yale Y500 Combination Key Access Box is designed for outdoor use and should be installed on an exterior wall. The Yale Key Safe provides secure storage for 3 Yale type keys. Ideal for use by carers, workmen, and school children.
Reviews [251]
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10

4.5 / 5

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Verified Customer January 2013
Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10Rated 9 / 10 4.5 / 5
Recommended

I had been thinking about getting a Key Safe ever since we used one on holiday a few years ago. It's just a handy thing to have at the door and it means that there will be no 'locked out' incidents in the future. I think also for people with aging parents this would be an extremely useful tool. It's a compact little unit and just big enough to hold the door keys. Easy to use too.

Some people may find the combination numbers a little bit small. Hasn't bothered me though and I am a glasses wearer. It's not a big storage compartment either but unless your keys are for the Tower of London, you probably don't need a lot of space. We got ours professionally fitted. Any useful handyman will be able to do it but if you're a practical daftie like me, you'll need to get a man in ;)

Was this helpful? 90

Verified Customer September 2012
Rated 5.6 / 10Rated 5.6 / 10Rated 5.6 / 10Rated 5.6 / 10Rated 5.6 / 10 2.8 / 5

1. Nice sleek design.

2. Instructions were quite easy to follow.

3. Combination works well.

4. The black plastic flap which slides up to conceal the combination stuck closed and had to be forced off (snapped, broken) in order to get at the combination.

5. The interior part is very small. It's quite difficult to fit the keys in so that the door will close.

Was this helpful? 46

Verified Customer July 2012
Rated 9.8 / 10Rated 9.8 / 10Rated 9.8 / 10Rated 9.8 / 10Rated 9.8 / 10 4.9 / 5
Recommended

Police recommended

Excellent value for money

Easy to fit

Easy to use

Slightly larger than necessary to hold a couple of standard door keys.

Was this helpful? 33

Verified Customer June 2013
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I have used this for my holiday chalet to enable a key to be left. It is excellent value and working well.

Excellent customer service, told when would arrive and it did. No issues and would have no hesitation recommending (already have)

Was this helpful? 30

Verified Customer February 2012
Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10 4.2 / 5
Recommended

Ease of use, good capacity weather proofing. Need to remember to oil regularaly or the door sticks closed.

Was this helpful? 29

Verified Customer December 2013
Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10 4.2 / 5

This product is very good but just a couple of things let it down. Like someone else reported, the packaging is a nightmare to open - we could have used that as a key safe! Secondly, and most importantly, it does not come with the anchor bolts to fit the unit to masonry. We went to a number of leading retailers and, eventually, wholesalers. None of them could source the recommended fixings - we were told they do not exist. Eventually, a leading tool supplier made some up for us by dismantling other fittings. We contacted Yale and they could not help us. This is really frustrating because the product itself is neat, functional and well made.

The provision of suitable fixings would have changed our recommendation entirely - don't be fooled into buying this thinking it is easily resolved. These fixings are important and have specific requirements - ie they need to be safe and strong to prevent the box being pulled from a wall. They also need to be the correct size (to actually fit into the confined space inside the box and they must have a screw head (ie not bolts) - it is impossible to get a socket, or a spanner, inside the box to tighten the bolts.

I hope my comments will be passed on to Yale and that something will be done about the failings.

Was this helpful? 23

Verified Customer November 2011
Rated 9.8 / 10Rated 9.8 / 10Rated 9.8 / 10Rated 9.8 / 10Rated 9.8 / 10 4.9 / 5
Recommended

This is the second one I have purchased from you original was for elderly neighbour but I was so impressed with the product I bought another for myself

Was this helpful? 7

Verified Customer February 2021
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 4.8 / 5
Recommended

Very clean design, simple to instal and operate. Our external installation is good and it appears water tight. We have tried other products but this beats them all.

Good value for money and a quality product!

This allows our volunteer staff to work without problems like having loads of keys made.

Kind regards

Project Pantry

Dorset

Was this helpful? 4

Verified Customer December 2020
Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10 4.6 / 5
Recommended

I am very satisfied with my order excellent 👍.Just what I needed and having cancer really appreciate the key safe.

Was this helpful? 4

Verified Customer December 2020
Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10 4.6 / 5
Recommended

We now have three of these installed at my Bowls Club, and this recent purchase was to replace one that was not up to the job, as its plastic rain cover kept breaking. The Y500 does not have this problem with the neat sliding cover. The numbered wheels engage with ease to exact locations.

The unit is easy to bolt or screw into position. My club has users in their 70', and 80's and their dexterity may be limited but I have had no complaints. Its capacity is fine for two keys, and in one we have normal key and a more bulky car park post key.

Was this helpful? 4

Verified Customer March 2022
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Neat and easy to install but most important, strong safe.

Was this helpful?  

Verified Customer July 2021
Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10 4.2 / 5
Recommended

Well what a wonderful key safe this Yale Y500 is. I found it very easy to install and set up and has given me piece of mind when having my dog walker come round when I’m not home. Also been very handy for tradesmen to let themselves in. Feels very secure and I have not had any problems with it as of yet. It sits nicely out of sight in my porch and would be extremely difficult for someone to tamper with. Glad with my purchase as I spent a long time looking up key safes and reviews. Highly recommend, postage was also good.

Was this helpful?  

Verified Customer June 2021
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Great little piece of kit. Easy to fix to my outside wall, and has already proved useful when I locked myself out.

Cannot fault it, especially at the price.

Was this helpful?  

Verified Customer February 2021
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 4.8 / 5
Recommended

Very clean design, simple to instal and operate. Our external installation is good and it appears water tight. We have tried other products but this beats them all.

Good value for money and a quality product!

This allows our volunteer staff to work without problems like having loads of keys made.

Kind regards

Project Pantry

Dorset

Was this helpful? 4

Verified Customer December 2020
Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10 4.6 / 5
Recommended

I am very satisfied with my order excellent 👍.Just what I needed and having cancer really appreciate the key safe.

Was this helpful? 4

Verified Customer December 2020
Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10Rated 9.2 / 10 4.6 / 5
Recommended

We now have three of these installed at my Bowls Club, and this recent purchase was to replace one that was not up to the job, as its plastic rain cover kept breaking. The Y500 does not have this problem with the neat sliding cover. The numbered wheels engage with ease to exact locations.

The unit is easy to bolt or screw into position. My club has users in their 70', and 80's and their dexterity may be limited but I have had no complaints. Its capacity is fine for two keys, and in one we have normal key and a more bulky car park post key.

Was this helpful? 4

Verified Customer October 2020
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

The Yale safe key box is very well designed and easy to set up. Is safe and secure and very resistant to the weather. I recommend this product

Was this helpful? 4

Verified Customer September 2020
Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10Rated 8.8 / 10 4.4 / 5
Recommended

This Yale keysafe s a solid piece of kit. It is pretty easy to mount on the wall (no silly inaccessible screw hole locations) and I think a would be burglar would have a tough job prizing it open. It is quite stylish and unobtrusive too so it doesn't ruin the look of your porch. And it is easy to set and change the 4 digit entry code. Minor points on the down side - not room for very many keys but then again how many would you need. A tip when using - the digits are quite small so if you are of an age where you need reading glasses - don't forget to wear them when setting or accessing the dials (and take a torch if it's dark). Overall a good product though.

Was this helpful? 4

Verified Customer May 2020
Rated 5.6 / 10Rated 5.6 / 10Rated 5.6 / 10Rated 5.6 / 10Rated 5.6 / 10 2.8 / 5
Recommended

I thought it was bigger than the average key safe. My key wouldn't fit so I had to go and have another cut with a smaller handle to fit in safe. Also it's difficult to close. A poor safe compared with my other one

Was this helpful? 1

Verified Customer October 2019
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 4.8 / 5
Recommended

First appearances are always a clue to an item's build quality, and of course the brand name should also reflect that. The Yale Y500 key safes were bought after much research, and the build quality didn't disappoint.

The intention is to use them to safeguard our church outer doors as, in the past, door keys have been duplicated many times and now many such are 'lost' in the community. In future the Key safe will house a single 'Euro' key for use in 5 or 10 plunger locks with access for a 'Master, key in case of accidental (or deliberate) lock out. This process will both help secure the building and also reduce our insurance bill!!

Was this helpful? 3



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If you are not completely satisfied with your purchase, simply return the item to us in its original condition and packaging within 14 days of receipt and we will issue a full refund, excluding upgraded delivery services.
More information about returns
FAQs [13]

FAQs (13)

» Ask Question   

 
Where should I locate the box outside my house?
Peter Crabtree, Hurst
The key safe will need installing flush to a solid surface in a location that is accessible to the user but not obvious to passers by.
Phil R
Was this helpful? 25
 
Is this safe weatherproof? We have tried several other similar types, and in this cold weather, they seem to not work.
Also, photos indicate that there is a little "pot" in the opening that allows keys to sit in - is this correct?
Gen, Nottingham
This unit is designed for outdoor use so will offer some weather resistance, there is plastic cover that can be moved into place to conceal the number dials when not in use for added protection. There is a cavity at the base of the unit that keys can fit into.
Phil R
Was this helpful? 22
 
Will it fit car keys inside?
Anonymous
This unit is designed mainly for the storage of house door keys, a car key may fit inside the unit but this would be dependent on the size of the key and key fob, as these can be significantly larger on some car keys.
Phil R
Was this helpful? 26
 
Does it come with anchors to fix it to a wall? If so would you still recommend using different anchors.
Anthony Liffers, Hertford
The Yale Y500 Key Safe comes with a fixing kit which includes 4 x standard masonry screws and wall plugs. This fixing kit is adequate for a secure installation.
Tom W
Was this helpful? 21
 
Can your keysafes be fitted when there is pebble dashing to the surface of the house?
Karenna Caun, Lancaster
Any gaps behind the key safe will aid in prising it from the wall. Ideally it should be mounted flush to a flat solid surface.
Javaid H
Was this helpful? 19
 
I have forgotten the code. Can I open it through the back after removing the black back. It looks like the pin might lift using a screw driver.
Anonymous
No, the pin that you lift to reset the code will not move when the door is closed. This is a security feature to prevent unauthorised access. I am afraid the only way in without damaging the key safe will be to try all the different codes.
Tom W
Was this helpful? 21
 
We have a holiday cottage and want a key safe so that we can give the code to guests to access the property when we are not there. It seems that when the guest opens the safe they could -just for a laugh - potentially change the code so that we wouldn't be able to open the safe again. Is there a key safe available where the combination is controlled by using a master key of some sort?
Mike, London
With the Yale Y500, there is nothing in place to stop somebody from changing the PIN code that you have previously set. We do have the GE S7 Big Box KeySafe and the GE C500 Police Approved KeySafe where you can purchase the 'Anti-Tamper Code Cover' as an optional extra, which prevents unauthorised users from changing the PIN code.
Jonathan P
Was this helpful? 25
 
Does this conform to LPS 1175 level 1 standard?
kay callaghan, telford
This product does not conform to LPS 1175 Level 1 Standard.
Steven T
Was this helpful? 18
 
Do the digits in the code have to be entered in a pre-set order or can they be random?
Anonymous
Yes, the PIN code for this Key Safe must be entered in sequence.
Anthony N
Was this helpful? 20
 
What size drill bit do I need for the masonry screws?
Frank O'Neill, Glasgow
You will need a 10mm masonry drill bit for the installation.
Tom W
Was this helpful? 17
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Installation

Professional Installation Services for Key Safes

We're all about peace of mind here at Safe. That's why we offer an affordable and convenient installation service on most items.
After all, when you've bought a high-quality product, you need to know it's been properly fitted by an expert who cares.

Be confident your product is fitted perfectly Be confident your Key Safe is fitted perfectly
Save the hassle Save the hassle and risk of finding a fitter or installing products yourself
Appointments within 10 days of order Appointments arranged around you, within 10 days of your delivery
We'll ring to confirm arrangements We'll even ring to confirm the arrangements

Standard Key Safe Installation

We offer professional installation on our complete range of Key Safes.

Our experienced engineer will complete a brief site inspection and then discuss their findings with you to agree positioning of your key safe.

Your installation will include fixing the key safe to an exterior wall using the fixings included with your key safe. The fixings are designed for use with a solid surface such as brick or concrete.

The position of your key safe will be governed by safe site access, and other obstructions such as submerged pipes or cables within the wall.

The engineer will carry out a final assessment to ensure the key safe is secure before providing a brief demonstration of your key safe and confirming the installation has been completed to your satisfaction.

Installation FAQ

What is the cost to install a Key Safe?

What type of fixings do you use?

When do you contact me to arrange installation?

When will you install my Key Safe?

Can I change my installation date?

How long does installation take?

What parking access is required?

Can you install my Key Safe to the wall?

Can you install my Key Safe to a fence?

Can adverse weather conditions prevent installation?

Does my installation include a warranty?

What happens if the engineer doesn't turn up?

What if I'm not happy with my installation?

What happens if the engineer damages my property?

Non-standard Installation

In some cases, it may be necessary to install additional materials or provide extra resources (manpower) to facilitate an installation in a safe manner.

If additional costs are likely these will be discussed with you prior to installation. Reasons for extra costs might include:

  • Specialised access equipment and permits such as hoists, lifts and cranes.
  • Outside of normal hours working (Mon-Fri, 9am to 5pm).
  • 4x4 Vehicular access requirements to remote rural sites.
  • Road closure including necessary permits.
  • Additional manpower to overcome technical, lifting or safety access issues.

We offer installation throughout the UK mainland, however some more remote and rural post codes in the Highlands are subject to a surcharge to cover additional fuel and traveling time costs.

The following areas will incur a rural travel surcharge:

£55.00 Surcharge Areas

  • PH 1 - 26 (No coverage in other PH postcodes)
  • PA 1 - 19 (No coverage in other PA postcodes)
  • KA 19, 26
  • ML 11, 12

£105.00 Surcharge Areas

  • IV 01-17, 30,31,32 (No coverage in other IV postcodes)
  • AB
  • DD
  • TD
  • DG
  • KW

These additional elements are deemed to fall outside the definition of a 'Standard Installation'. If you feel your installation might be non-standard please contact us to discuss your individual requirements.

If applicable, additional costs are to be paid before installation begins.

Warranty Terms & Conditions

Our installer provides a standard 12 month warranty on all new installations and a 3 month warranty on all materials provided during maintenance visits.

Note: Existing system components and pre-supplied equipment are not included in the installation warranty as these elements are covered by the Manufacturer warranty.

We reserve the right to undertake an ‘Assessment Call’ without prejudice to investigate any complaints relating to materials failure or poor workmanship to assess if the complaint is valid. Please note that remedial service calls generated by elements outside of our sphere of influence or due to different fault conditions will be chargeable to you at an agreed call out charge.

In scenarios where you request a post installation service call and our assessment identifies the fault condition or cause of the fault falls outside of the limitations of the standard installation warranty (Force Majeure, different fault etc) a call out charge will be incurred for the visit.

Assessment calls raised for reasons outside our sphere of influence or responsibility and not covered by the standard installation will incur a call out charge for labour and additional materials.

The following are examples of when a call out charge would be incurred:

  • Accidental Damage
  • Malicious Damage
  • Materials or Manufacturer Failure
  • System Modification
  • Incorrect User Diagnosis
  • Broadband Related
  • App Related
  • User Error

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