Phoenix Dione SS0311e

£172.80
£189.00
save £16.20 (8%)
Installation (click to choose)
  • In StockIn Stock
  • FREE Delivery 28th Jun
  • Finance from £4.80 p/m
View Full Specification
  • Insurance rating £1,000.
  • Digital keypad with LED display and 3-6 digit PIN.
  • Guest PIN - new code every time doors is opened.
  • Large enough to fit a 17" laptop.
  • Carpeted floor to protect valuables.
  • Bright LED light activates when door is opened.
  • 20mm motorised locking bolts.
  • Installs to floor or wall (fixing kit included).
  • Weight: 13 Kg, Size: 200 x 520 x 406mm (HxWxD)
Ref: PH-SS0311E
   
Details
The Phoenix Dione SS0311e is a laptop hotel security safe that is ideal for securing laptop computers and valuables from theft. The safe comes with a recommended insurance rating of £1,000 cash or £10,000 valuables and is secured by an electronic combination keypad, with LED display and guest programmable pin code. The back and base of the safe are ready prepared for floor or wall installation and a DIY fixing kit is included to secure the safe. This model is also available in 2 other sizes.
Dimensions
External
H 200 W 520 D 406 mm
Internal
H 197 W 517 D 346 mm
Door Aperture Width
445mm
Weight
13 kg
Volume
35 ltr
Show Imperial »
Key Features
Insurance Rating*
£1,000 Cash
£10,000 Valuables
Recommended by Manufacturer
Fire Protection
None
Locked By
Digital Keypad
Shelves
0
Max Laptop Size
17 inch screen
Fixing Holes
Floor & Wall
Fixing Bolts
2 (included)
Manufacturer Warranty
1 Year
More Sizes
Yes
Protection
Security Certificate
None
Digital Keypad
Display
LED
PIN Qty
2 (user changeable)
PIN Length
3 - 6 digits
Guest PIN Code
Yes
Batteries
4x AA (not included)
Battery Location
Internal
Backup Entry
Master Reset
Override Key
Time Delay
No
Security & Construction
Locking Bolts
2
Bolt Diameter
20mm
Hinges
Internal
Fixed Hinge Bolts
No
Construction
4mm thick steel door with a 1.5mm thick steel body.
Features
Fits A4 Paper
Yes
Interior Light
Yes
Carpeted Interior
Yes
Automatic Door
Yes
Guides
Product File
Download
User Guide
Download


* It is important to note that the ratings are manufacturer certified and that you must check with your insurer for exact ratings as individual insurer policies do vary.

Reviews [10]
Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10Rated 9.4 / 10

4.7 / 5

Sort by:
Philip Kay Verified Customer January 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Prior to purchasing the SS0311E, I used to keep our valuables in a large safe with a combination lock. Its size and weight dictated that it was kept downstairs in our study. This was extremely inconvenient because my wife found unlocking it impossible. Thus she could only retrieve her valuables if I was at home to unlock the safe.

The Phoenix Dione SS0311E solved all our problems. We decided to put the safe in one of my wife's wardrobes.

It was easy to mount on an outside wall, and the shelf on which it sat. The digital display and the four digit code were easy to remember and operate. Lapses of memory are catered for by providing a key for manual operation.

The convenience for us both being able to access valuables whilst dressing cannot be overstated. This acquisition has, amongst other things, led to calmness in our household particularly if my wife is preparing a co-ordinated ensemble and her jewellery is in the safe! I am a very happy man.

Was this helpful? 7

H Verified Customer September 2018
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 4.8 / 5
Recommended

Excellent choice of safes. Had a very specific size criteria and found this one that ticked all the boxes. More than I wanted to spend but worthwhile as there’s no point in having a safe at all if you’re going to have something easy to break in to.

Back up key in case the battery dies is a very good feature but just don’t put the key in the safe.And internal lights are a nice touch. Found the ordering process very easy.

Safe arrived when it was meant to and I was kept informed throughout.

Thank you for the excellent service and product.

Was this helpful? 6

Arianne Bloodwood Verified Customer July 2019
Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10 4.2 / 5
Recommended

This is a good solid product, pretty easy to install, and easy to use. I like the interior light, and the key over-ride to the electronics gives a feeling of safety and reliability.

Interface is very straightforward and intuitive. The last code you entered is displayed momentarily once you close the door - handy to check you did actually enter the code you wanted.

One drawback is access for a 17" laptop. The door is quite thick, and opens only to slightly less than 90 degrees. So although the interior space easily fits the laptop, putting it in and out is decidedly awkward: you have to tilt it slightly. And to get it onto the shelf requries a double twist. Doing this every day of course it becomes a habit. But inevitably the laptop gets knocked around and externally damaged.

Also if you have multiple laptops (I have 2, and sometimes 3 with a colleague's) it is not possible to stack them and put them in together. Each one needs to be carefully twisted into place. Would be great to either make a larger unit, or change the door design or opening.

Was this helpful? 5

Anonymous Verified Customer August 2018
Rated 6.8 / 10Rated 6.8 / 10Rated 6.8 / 10Rated 6.8 / 10Rated 6.8 / 10 3.4 / 5
Recommended

its nothing amazing

Was this helpful? 5

Anonymous Verified Customer May 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

A good professional looking safe which fits well in our home in Spain which is frequently occupied by people other than family.

Installation was straight forward and it serves its' purpose well as we secured it with bolts to a blockwork base and solid rear wall.

We have confidence that our laptops and passports are now adequately protected from the opportunist burglar.

Operation couldn't be easier and the two methods of emergency access when codes are forgotten is an excellent facility.

We've found no better unit of its kind even in 5 star top quality hotels.

Its only been in for four months, so we'll give it a but longer for a final review.

Was this helpful? 4

David Verified Customer February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I have been very impressed with the Phoenix Dione SS0311e safe which is easy to operate, sturdily made and, above all, large enough to take my laptop and ipad and lots of other valuable things. It is reassuring to know that when we leave the house our belongings are safely out of sight and secure.. Incidentally, I had an issue with the setting up of the safe but am glad to say that a telephone call to your office was dealt with politely and efficiently - well done! If I had one slight criticism it would be that the instructions that came with the safe could be a bit clearer, but apart from that, I would recommend this excellent safe to anyone.

Was this helpful? 4

Chris Verified Customer December 2020
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Excellent safe, seems very substantial, bought this model because it was exactly the right size for the space available, and it can take a 17 inch laptop (might buy one some day). Nice illumination inside when the door is opened. Hope it never gets tested.

Was this helpful? 3

Alex Verified Customer December 2020
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I would highly recommend. A very solid hotel safe but obviously much wider to slot in more than 3 large laptops at home or in an office with still loads more room to store other valuables. Setting the code number instructions were straight forward and easy to use for regular access. I like the fact if the battery dies or if the digital lock malfunctions, you can unlock a discreet keyhole and manually open it via a separate key for emergencies. I did it just once and it was painless. I like the unit, its large, secure and heavy. You can't just pick it up and walk away which is great so it needs to be positioned permanently in the same place. The safe has pre-drilled holes and comes with screws if you want to fix and drill against a brick wall or concrete floor for extra security. I did not want to do neither. I followed a video on YouTube and bolted it against a large 6mm thick sheet of steel with my drill. The safe is now incredibly heavy, awkward and an absolute bummer to move. None of this is required as the safe is secure enough on its own but as you can see from this post I'm extra!

Was this helpful? 3

Brian Verified Customer February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I first saw this and used in a hotel in Stevenage and was instantly impressed with the size and ease of use, i liked the light when door opens and emergency way to open if batteries failed, well built and fits well into a wardrobe.

great product.

Was this helpful? 3

JohnC Verified Customer October 2021
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 4.8 / 5
Recommended

I have found this safe to be very easy to use. It is not too heavy to move around and fits in my 15" and 17" laptops with a little room to spare along with several USB drives and doesn't block the door.

The use of multiple locks such as a master combination and another combination that can change every time you need to use it and range up to 6 digits is helpful and allow temporary use if someone was to come and visit and need to use it. The backup key is a nice feature in case the battery fails, or combo stops working and nicely hidden behind a panel that needs an allan key to open.

Compact enough to hide away but big enough to do the job. Overall, it does the job it was got for so I'm happy with it.

Was this helpful? 1

JohnC Verified Customer October 2021
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 4.8 / 5
Recommended

I have found this safe to be very easy to use. It is not too heavy to move around and fits in my 15" and 17" laptops with a little room to spare along with several USB drives and doesn't block the door.

The use of multiple locks such as a master combination and another combination that can change every time you need to use it and range up to 6 digits is helpful and allow temporary use if someone was to come and visit and need to use it. The backup key is a nice feature in case the battery fails, or combo stops working and nicely hidden behind a panel that needs an allan key to open.

Compact enough to hide away but big enough to do the job. Overall, it does the job it was got for so I'm happy with it.

Was this helpful? 1

Chris Verified Customer December 2020
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Excellent safe, seems very substantial, bought this model because it was exactly the right size for the space available, and it can take a 17 inch laptop (might buy one some day). Nice illumination inside when the door is opened. Hope it never gets tested.

Was this helpful? 3

Alex Verified Customer December 2020
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I would highly recommend. A very solid hotel safe but obviously much wider to slot in more than 3 large laptops at home or in an office with still loads more room to store other valuables. Setting the code number instructions were straight forward and easy to use for regular access. I like the fact if the battery dies or if the digital lock malfunctions, you can unlock a discreet keyhole and manually open it via a separate key for emergencies. I did it just once and it was painless. I like the unit, its large, secure and heavy. You can't just pick it up and walk away which is great so it needs to be positioned permanently in the same place. The safe has pre-drilled holes and comes with screws if you want to fix and drill against a brick wall or concrete floor for extra security. I did not want to do neither. I followed a video on YouTube and bolted it against a large 6mm thick sheet of steel with my drill. The safe is now incredibly heavy, awkward and an absolute bummer to move. None of this is required as the safe is secure enough on its own but as you can see from this post I'm extra!

Was this helpful? 3

Arianne Bloodwood Verified Customer July 2019
Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10Rated 8.4 / 10 4.2 / 5
Recommended

This is a good solid product, pretty easy to install, and easy to use. I like the interior light, and the key over-ride to the electronics gives a feeling of safety and reliability.

Interface is very straightforward and intuitive. The last code you entered is displayed momentarily once you close the door - handy to check you did actually enter the code you wanted.

One drawback is access for a 17" laptop. The door is quite thick, and opens only to slightly less than 90 degrees. So although the interior space easily fits the laptop, putting it in and out is decidedly awkward: you have to tilt it slightly. And to get it onto the shelf requries a double twist. Doing this every day of course it becomes a habit. But inevitably the laptop gets knocked around and externally damaged.

Also if you have multiple laptops (I have 2, and sometimes 3 with a colleague's) it is not possible to stack them and put them in together. Each one needs to be carefully twisted into place. Would be great to either make a larger unit, or change the door design or opening.

Was this helpful? 5

Anonymous Verified Customer May 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

A good professional looking safe which fits well in our home in Spain which is frequently occupied by people other than family.

Installation was straight forward and it serves its' purpose well as we secured it with bolts to a blockwork base and solid rear wall.

We have confidence that our laptops and passports are now adequately protected from the opportunist burglar.

Operation couldn't be easier and the two methods of emergency access when codes are forgotten is an excellent facility.

We've found no better unit of its kind even in 5 star top quality hotels.

Its only been in for four months, so we'll give it a but longer for a final review.

Was this helpful? 4

David Verified Customer February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I have been very impressed with the Phoenix Dione SS0311e safe which is easy to operate, sturdily made and, above all, large enough to take my laptop and ipad and lots of other valuable things. It is reassuring to know that when we leave the house our belongings are safely out of sight and secure.. Incidentally, I had an issue with the setting up of the safe but am glad to say that a telephone call to your office was dealt with politely and efficiently - well done! If I had one slight criticism it would be that the instructions that came with the safe could be a bit clearer, but apart from that, I would recommend this excellent safe to anyone.

Was this helpful? 4

Brian Verified Customer February 2019
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

I first saw this and used in a hotel in Stevenage and was instantly impressed with the size and ease of use, i liked the light when door opens and emergency way to open if batteries failed, well built and fits well into a wardrobe.

great product.

Was this helpful? 3

H Verified Customer September 2018
Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10Rated 9.6 / 10 4.8 / 5
Recommended

Excellent choice of safes. Had a very specific size criteria and found this one that ticked all the boxes. More than I wanted to spend but worthwhile as there’s no point in having a safe at all if you’re going to have something easy to break in to.

Back up key in case the battery dies is a very good feature but just don’t put the key in the safe.And internal lights are a nice touch. Found the ordering process very easy.

Safe arrived when it was meant to and I was kept informed throughout.

Thank you for the excellent service and product.

Was this helpful? 6

Anonymous Verified Customer August 2018
Rated 6.8 / 10Rated 6.8 / 10Rated 6.8 / 10Rated 6.8 / 10Rated 6.8 / 10 3.4 / 5
Recommended

its nothing amazing

Was this helpful? 5

Philip Kay Verified Customer January 2017
Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10Rated 10 / 10 5 / 5
Recommended

Prior to purchasing the SS0311E, I used to keep our valuables in a large safe with a combination lock. Its size and weight dictated that it was kept downstairs in our study. This was extremely inconvenient because my wife found unlocking it impossible. Thus she could only retrieve her valuables if I was at home to unlock the safe.

The Phoenix Dione SS0311E solved all our problems. We decided to put the safe in one of my wife's wardrobes.

It was easy to mount on an outside wall, and the shelf on which it sat. The digital display and the four digit code were easy to remember and operate. Lapses of memory are catered for by providing a key for manual operation.

The convenience for us both being able to access valuables whilst dressing cannot be overstated. This acquisition has, amongst other things, led to calmness in our household particularly if my wife is preparing a co-ordinated ensemble and her jewellery is in the safe! I am a very happy man.

Was this helpful? 7



Delivery

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Next / Named Day Delivery to your front door on a day of your choice
Includes a text confirming a 1 hour delivery time slot. Includes a text confirming a 1 hour delivery time slot.
Mon-Fri
8am - 6pm
Before 12pm
FREE
£17.50
Mon-Fri
8am - 6pm
Before 12pm
FREE
£17.50
Scottish Highlands Delivery Includes doorstep drop off deliveries to the following Highlands post codes, no steps: AB30-38, AB44-56, FK17-99, G83, IV1-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30-41, PH49-50
Mon-Fri
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FREE
Isle of Wight Delivery Our standard doorstep drop off service, no steps
Mon-Fri
2 - 3 Days
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£32.34
Mon-Fri
2 - 3 Days
8am - 6pm
£32.34
Isle of Man Delivery Our standard doorstep drop off service, no steps
Mon-Fri
3 - 5 Days
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Mon-Fri
3 - 5 Days
8am - 6pm
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Isles of Scilly Delivery Our standard doorstep drop off service, no steps
Mon-Fri
3 - 5 Days
8am - 6pm
£32.34
Mon-Fri
3 - 5 Days
8am - 6pm
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Scottish Islands Delivery Includes doorstep drop off deliveries to the following Scottish Island post codes, no steps: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Mon-Fri
2 - 3 Days
8am - 6pm
£32.34
Mon-Fri
2 - 3 Days
8am - 6pm
£32.34
Northern Ireland Delivery Our standard doorstep drop off service, no steps
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Republic of Ireland Delivery Our standard doorstep drop off service, no steps
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Guernsey Delivery Our standard doorstep drop off service, no steps
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3 - 5 Days
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Mon-Fri
3 - 5 Days
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Jersey Delivery Our standard doorstep drop off service, no steps
Mon-Fri
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£32.34
Mon-Fri
3 - 5 Days
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Weekend Delivery to your front door on a Saturday or Sunday of your choice
Includes a text confirming a 1 hour delivery time slot. Includes a text confirming a 1 hour delivery time slot.
Sat-Sun
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Before 12pm
£13.50
£17.50
Sat-Sun
8am - 6pm
Before 12pm
£13.50
£17.50
Tail Lift Delivery Options
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Position Delivery Positioned inside your building on any floor with no more than 1 step or a suitable lift Includes a text confirming a 1 hour delivery time slot.
Mon-Fri
2 - 3 Days
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£40.80
Mon-Fri
2 - 3 Days
8am - 6pm
£40.80
Position Delivery via Stairs Positioned inside your building on any floor via steps or stairs Includes a text confirming a 1 hour delivery time slot.
Mon-Fri
3 - 5 Days
8am - 6pm
£40.80
Mon-Fri
3 - 5 Days
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£40.80
Delivery & Install Options
Returns

Returns

Replacements
If you are not completely satisfied with your purchase, simply return the item to us in its original condition and packaging within 14 days of receipt and we will issue a full refund, excluding upgraded delivery services.
More information about returns
FAQs [1]

FAQs (1)

» Ask Question   

 
Is this safe, fire and waterproof?
Amanda , Tewkesbury
This safe is designed for security purposes only and is not Fire or Water resistant. We do offer fire and water resistance safes such as the Master Lock LFW082FTC Water Resistant Fire Safe should you wish to consider this.
Phil R
Was this helpful? 20
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Installation

Professional Installation Services for Safes

We're all about peace of mind here at Safe. That's why we offer an affordable and convenient installation service on most items.
After all, when you've bought a high-quality product, you need to know it's been properly fitted by an expert who cares.

Be confident your product is fitted perfectly Be confident your Safe is fitted perfectly
Save the hassle Save the hassle and risk of finding a fitter or installing products yourself
Appointments within 10 days of order Appointments arranged around you, within 10 days of your delivery
We'll ring to confirm arrangements We'll even ring to confirm the arrangements

Standard Safe <25kg Installation

We offer professional installation on our complete range of lightweight safes under 25kgs.

Our experienced engineer will complete a brief site inspection and then discuss their findings with you to agree positioning of your safe.

Your installation will include bolting the safe to the floor or wall using the anchor bolts included with your safe. Anchor bolts are designed for use with a solid surface such as brick or concrete. We cannot install your safe to floorboards or a stud plasterboard wall.

If you are choosing a wall installation you must ensure the skirting board has been removed prior to installation.

The position of your safe will be governed by safe site access, and other obstructions such as submerged pipes/cables or under floor heating.

The engineer will carry out a final assessment to ensure the safe is secure before providing a brief demonstration of your safe and confirming the installation has been completed to your satisfaction.

Installation FAQ

What is the cost to install a Safe?

When do you contact me to arrange installation?

When will you install my Safe?

Can I change my installation date?

How long does installation take?

What parking access is required?

Can you install my safe to the floor?

Can you install my safe to the wall?

What if I have underfloor heating?

What is a Chemical Installation?

What type of fixings do you use?

Does my installation include a warranty?

What happens if the engineer doesn't turn up?

What if I'm not happy with my installation?

What happens if the engineer damages my property?

Non-standard Installation

In some cases, it may be necessary to install additional materials or provide extra resources (manpower) to facilitate an installation in a safe manner.

If additional costs are likely these will be discussed with you prior to installation. Reasons for extra costs might include:

  • Specialised access equipment and permits such as hoists, lifts and cranes.
  • Outside of normal hours working (Mon-Fri, 9am to 5pm).
  • 4x4 Vehicular access requirements to remote rural sites.
  • Road closure including necessary permits.
  • Additional manpower to overcome technical, lifting or safety access issues.

We offer installation throughout the UK mainland, however some more remote and rural post codes in the Highlands are subject to a surcharge to cover additional fuel and traveling time costs.

The following areas will incur a rural travel surcharge:

£55.00 Surcharge Areas

  • PH 1 - 26 (No coverage in other PH postcodes)
  • PA 1 - 19 (No coverage in other PA postcodes)
  • KA 19, 26
  • ML 11, 12

£105.00 Surcharge Areas

  • IV 01-17, 30,31,32 (No coverage in other IV postcodes)
  • AB
  • DD
  • TD
  • DG
  • KW

These additional elements are deemed to fall outside the definition of a 'Standard Installation'. If you feel your installation might be non-standard please contact us to discuss your individual requirements.

If applicable, additional costs are to be paid before installation begins.

Warranty Terms & Conditions

Our installer provides a standard 12 month warranty on all new installations and a 3 month warranty on all materials provided during maintenance visits.

Note: Existing system components and pre-supplied equipment are not included in the installation warranty as these elements are covered by the Manufacturer warranty.

We reserve the right to undertake an ‘Assessment Call’ without prejudice to investigate any complaints relating to materials failure or poor workmanship to assess if the complaint is valid. Please note that remedial service calls generated by elements outside of our sphere of influence or due to different fault conditions will be chargeable to you at an agreed call out charge.

In scenarios where you request a post installation service call and our assessment identifies the fault condition or cause of the fault falls outside of the limitations of the standard installation warranty (Force Majeure, different fault etc) a call out charge will be incurred for the visit.

Assessment calls raised for reasons outside our sphere of influence or responsibility and not covered by the standard installation will incur a call out charge for labour and additional materials.

The following are examples of when a call out charge would be incurred:

  • Accidental Damage
  • Malicious Damage
  • Materials or Manufacturer Failure
  • System Modification
  • Incorrect User Diagnosis
  • Broadband Related
  • App Related
  • User Error

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