Great value product and easy to install and operate. Feels very strong.Lots of room for key plus a little more for other small items.

Good product, easy to use and not too bulky so fits in the space we had available. Although relatively low in price it looks and feels sturdy providing an excellent level of security. The communication in the sales process was good, and straightforward. My only comment of a negative nature would be that it isn't as deep as I thought it would be so we have had to rethink how our use of it is done. This is probably my fault for not checking the details properly - overall very happy with purchase

We had previously used a much lighter weight cabinet which gave problems and so we had a refund. The current cabinet is much stronger and is easy to use on the whole but the following points arose:

- the item is very heavy indeed to fit and needs support putting on the wall underneath it, though the bolts supplied are adequate

- the batteries supplied with the product were entirely inadequate and had to be immediately replaced with Duracell, even then the batteries do seem to need replacing quite frequently

- the slot which accepts keys without opening the cabinet is only suitable for a single key, as even a small bunch gets caught in the 'chimney'.

The Key Safe was easy to order, it was easy to install and is

easy to use. I had a minor problem with the safe (low battery light) but the safe was replaced within days - I was very impressed.

I do have a constructive suggestion. The slot to accept car keys - so you do not have to open to safe to secure keys - is too small! Modern cars have huge electronic key fobs and these do not fit into the slot provided! I was tempted to use a hack saw to enlarge the hole - but in the end I didn't.

I'd recommend the safe to anyone.

Dr Fred Lockwood

We acquired the safe as a replacement for one which was not up to our requirements due to the key pad becoming inoperable. We were able to fit the keysafe with 2 persons and it worked for a while. However the light would go green but the latch failed to operate except intermittently. We tried replacing the batteries but to no effect. Safe.co.uk were very helpful and readily agreed to supply a replacement which arrived very quickly. It has worked well since then and we are pleased with its operation.

We had a problem with the first safe supplied in that the batteries failed after about 10 days. Thinking it might be a problem with the supplied batteries we changed to duracel this made very little difference.

However one e mail to the sales team at the safe shop resulted in an exchange unit within 24 hours excellent service. The build quality of the safe is first class the unit just purchased was a replacement for a much older unit where the keypad had just worn out. Knowing this unit had served us well I had no hesitation in ordered a new unit from Safe Shop well done

VERY GOOD

I would deffinately recommend the Phoenix Key Safe. It is really easy to use and is the perfect product for our needs. The Key Safe allows several members of our team access to restricted keys whilst having the security we require. The safe was really easy to assemble as it was constructed already, and also very easy to mount. The product is quite heavy so I would recommend bearing this in mind when you purchase incase the wall you are mounting it on is not strong enough to bear the weight (luckily ours was!). Setting up a code was simple and instructions were good. On the whole, a great product which i would recommend and buy again if required.

Key Safe is good. Only misgiving I have is the fixings supplied with it could have been better quality. Ended up having to buy quality expanding bolts (by Rawlplug) to make it secure to the structure of the building. This is essential as our new car keys open and start the car when merely in the vicinity of the car. Thieves could otherwise wrench the whole thing off the wall and carry it out to the car to gain access/steal the car. We also bought an electronic floor safe from this company which is quite robust. The electronic mechanism stopped working on it but I just had to lubricate the solenoid to get it working. Pretty good gear for the money.

Good wall-mounted electronic key safe for storing a small number of keys (in our case, vehicle keys in a garage unit), to provide the additional security that our insurance company required. The only minor niggle was that the 4 x AA batteries supplied only lasted about 2 months, and I have now replaced these with D******l-branded batteries, and eagerly await seeing how long the bunny lasts in this environment, especially when it starts to get colder.

The safe's combination is easy to set and the safe itself is simple to use. It's opened and closed up to 12 times a day and we've had no problems with it at all. A good product.