Master Lock LTW123GTC Water Resistant Fire Safe

£439.00
Rated 4.5

/5

Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5
33 Reviews

97%

Recommended
this Product
Ease of Use
Out of 5
4.5
Build Quality
Out of 5
4.5
Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5
Duncan Verified Customer

This safe is ideal for family and small business use. Needs somewhere spacoius enough to position & secure. It will fit comfortably onder a desk or work top. Just a tip, but if securing against a corner wall, only use a left handed corner wall, the door wont open fully against a right handed one.

Documents fit nicely into main safe area. With handy slot for passports etc & key hooks make this a clutter free easy access unit.

Dual security of both key & electronic key pad, gives an extra band of security, but also allows for easy key pad entry during a working day & then the easily engaged pushed in key lock for when you leave the premesis.

Ive been asked why i need a waterproof safe, just think when your house is on fire, the firebrigade flood it with water.

Great safe, great delivery & superb price will highly recomend to family & friends.

Read more

See all reviews

Rated 4.1 / 5Rated 4.1 / 5Rated 4.1 / 5Rated 4.1 / 5Rated 4.1 / 5
Gareth Williams Verified Customer

Very heavy and sturdy construction.

Easy to operate.

This model has both a key and a digital code entry giving me twice the confidence in it.

Tons of room inside for all my paperwork - the sliding shelf supplied is also very useful, as is the door pockets for passport and bank pass books etc.

The product came with a bolt down kit with some serious looking screws but I haven't used them yet - I doubt anyone will be running off with the unit - it's very heavy which to me is a good thing.

The fire and waterproof feature gives me great confidence that my stuff is protected.

I didn't know at the time I bought it but there is also a lifetime replacement so should something should happen (like a fire) and the unit needs to be opened by a locksmith it will be replaced. This is good to know.

Ordering was easy and delivery fast.

Read more

See all reviews

This water resistant fire safe protects valuables and documents from fire and flood damage and also offers burglary protection.
View Full Specification
  • 120 minute fire rating, £1,000 insurance rating.
  • Water resistant for up to 24 hours (if not installed).
  • Digital keypad with 5 digit PIN.
  • Tubular key lock supplied with two keys.
  • Bright LED light activates when door is opened.
  • Door includes four 25mm locking bolts.
  • 1 x Adjustable shelf.
  • Installs to floor (fixing kit included).
  • Weight: 58Kg, Size: 453 x 415 x 491mm (HxWxD).
Ref: MAS-LTW123GTC

See all reviews

Details
The Master Lock Waterproof Fire Safe LTW123GTC is designed to protect paper and digital media, such as disks and external hard drives, from fire for up to 120 minutes and includes a recommended insurance rating of £1,000 cash or £10,000 valuables. The safe door is operated by a battery powered electronic combination lock, with back lit keypad, and is secured by 4 large locking bolts. The Master Lock Waterproof Fire Safe LTW123GTC is also water resistant for up to 24 hours and 30 feet drop tested.
Dimensions
External
H 453 W 415 D 491 mm
Internal
H 349 W 319 D 302 mm
Weight
58.2 kg
Volume
34 ltr
† Add 0mm to external depth for hinges and handle and keypad.
Show Imperial »
Key Features
Insurance Rating*
£1,000 Cash
£10,000 Valuables
Recommended by Manufacturer
Fire Protection
120 minutes
Locks
Dual Locking
(Key & Keypad)
Shelves
1 (adjustable)
Fixing Holes
Floor (part-drilled)
Fixing Bolts
2 (included)
Manufacturer Warranty
2 Years
Protection
Security Certificate
None
Fire Certificates
UL 72 Class 350 - 2 Hour
Tested by UL - USA
ETL
Tested by Manufacturer
Protection from Fire
CD/DVD
Digital Media
External Hard Disk
Paper
USB Sticks
Drop Test
9.1 meters
Key Locking
Keys
2
Key Type
Tubular
Dual Locking
Yes
Digital Keypad
Display
None
PIN Qty
2 (user changeable)
PIN Length
5 digits
Dual Locking
Yes
Batteries
4x AAA (not included)
Battery Location
External
Backup Entry
Master Reset
Time Delay
No
Security & Construction
Locking Bolts
4
Bolt Diameter
25mm
Hinges
External
Fixed Hinge Bolts
Yes
Construction
Double walled steel door with an overall thickness of 91mm and a double wall steel body providing an overall thickness of 41mm.
Fittings
Door Pocket
Yes
Key Hooks
5
Features
Fits A4 Paper
Yes
Interior Light
Yes
Carpeted Interior
No
Waterproof
Yes
Lifetime Fire Replacement
Yes
Extra
No pre-drilled fixing holes. Designed for DIY drilling in safe base.
Guides
User Guide
Download
Product File
Download


* It is important to note that the ratings are manufacturer certified and that you must check with your insurer for exact ratings as individual insurer policies do vary.

Reviews [33]
Rated 4.5

/5

Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5
33 Reviews

97%

Recommended
this Product
Ease of Use
Out of 5
4.5
Build Quality
Out of 5
4.5
Sort by:
Duncan Verified Customer January 2015
Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5
Recommended

This safe is ideal for family and small business use. Needs somewhere spacoius enough to position & secure. It will fit comfortably onder a desk or work top. Just a tip, but if securing against a corner wall, only use a left handed corner wall, the door wont open fully against a right handed one.

Documents fit nicely into main safe area. With handy slot for passports etc & key hooks make this a clutter free easy access unit.

Dual security of both key & electronic key pad, gives an extra band of security, but also allows for easy key pad entry during a working day & then the easily engaged pushed in key lock for when you leave the premesis.

Ive been asked why i need a waterproof safe, just think when your house is on fire, the firebrigade flood it with water.

Great safe, great delivery & superb price will highly recomend to family & friends.

Was this helpful? 27

Anonymous Verified Customer February 2015
Rated 2.9 / 5Rated 2.9 / 5Rated 2.9 / 5Rated 2.9 / 5Rated 2.9 / 5

When trying to install batteries, no one writing the instruction manual thought of telling us to remove the damn bloody screw at the bottom of the control panel first! This is a common complaint about this safe on he Internet. It wasted loads of my time crawling around on the floor trying to figure it out. I might have broken it trying to force it, following instructions.

Also, the safe's handle feels flimsy, like it's about to fall off!

Was this helpful? 18

Gareth Williams Verified Customer July 2015
Rated 4.1 / 5Rated 4.1 / 5Rated 4.1 / 5Rated 4.1 / 5Rated 4.1 / 5
Recommended

Very heavy and sturdy construction.

Easy to operate.

This model has both a key and a digital code entry giving me twice the confidence in it.

Tons of room inside for all my paperwork - the sliding shelf supplied is also very useful, as is the door pockets for passport and bank pass books etc.

The product came with a bolt down kit with some serious looking screws but I haven't used them yet - I doubt anyone will be running off with the unit - it's very heavy which to me is a good thing.

The fire and waterproof feature gives me great confidence that my stuff is protected.

I didn't know at the time I bought it but there is also a lifetime replacement so should something should happen (like a fire) and the unit needs to be opened by a locksmith it will be replaced. This is good to know.

Ordering was easy and delivery fast.

Was this helpful? 17

Anonymous Verified Customer December 2020
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Its a nice product

Was this helpful? 14

Steve Verified Customer June 2020
Rated 4.2 / 5Rated 4.2 / 5Rated 4.2 / 5Rated 4.2 / 5Rated 4.2 / 5
Recommended

Great safe, easy to use with a good manual to help with setting up your passcode or passcodes. It also great that it has a secondary protection layer of an additional key. So when we’re out of the house for a long period of time we can just lock the safe with the key and even if somebody finds out the passcode They still can’t get in. And it weights a ton so nobody will be running away with it anytime soon. As for the fire rating and water rating, it hasn’t been tested yet and I hope never will be but it a good reassurance that the treasured family items, hard drives, jewellery will be safe in those events. Definitely recommend!

Was this helpful? 13

Christopher G Verified Customer April 2015
Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5
Recommended

This product was delivered quickly and safely. I am very pleased with the customer service offered by the support team. When the product first arrived I had problems with the delivery driver and this was reported in my very first feedback. In response to my complaint, I was offered a token of £50 to say sorry for my experience. Since I stated using the safe I have been very satisfied. I would have preferred the inside space to be wider, but hay, that's what I paid for. I wish to say that I will be happy to give any more feedback whenever required.

Was this helpful? 13

Anonymous Verified Customer December 2020
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Good quality safe, easy to install using a drill and a socket set, would advise paying the extra money for this

Was this helpful? 12

R Hay Verified Customer October 2016
Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5
Recommended

Quick rapid delivery, able to lift by one person however it is a struggle. Instructions for floor bolts and installation easy to follow with home DIY tools.

First impression of great build quality. Once installed, simple to enter up to two entry pass codes. Key option is useful for the extra layer of security say when going on holiday. Internal flange in door to make up for perceived weakness of external hinge.

Fire protection is more than adequate for what a general household should need. Able to store A4 documents, small electronic and also one laptop diagonally with ease. Hand pocket in door and key hooks. Automatic light in the door is a bonus.

Would highly recommend this safe for a general household.

Was this helpful? 12

Anonymous Verified Customer August 2020
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Its perfect,feels good quality and an ideal size.The installation was easy, just by following the instructions it was fitted in no time at all. The interior light is also a great feature along with the back-lit keypay. The key pad is a good size and feels responsive when you push the buttons along with a conformation bleep. Inside the little features like key hooks and pockets help to organise the safe make it easy to store belongings in a away that you can easily put your hands on items without having things stacked up. Over all the safe is a really good buy

Was this helpful? 10

Anonymous Verified Customer July 2019
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Appears to be a very robust safe. Very easy to open, feels secure, plenty of space inside and good features with tray and key hooks. Only issue is trying to register the safe as it is not clear on the website and attempts to contact the company via their website have not been answered.

Was this helpful? 9

Anonymous Verified Customer November 2023
Rated 4 / 5Rated 4 / 5Rated 4 / 5Rated 4 / 5Rated 4 / 5
Recommended

I recently purchased this safe and overall, I'm quite satisfied. The build quality is sound, and the locking mechanism feels robust. The spacious interior accommodates my valuables comfortably. However, I would appreciate concealed hinges for added security. Despite this, it's a reliable safe that provides peace of mind. If concealed hinges were incorporated, it would be a perfect choice for anyone prioritising discreet security.

Was this helpful? 1

Anonymous Verified Customer December 2022
Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5
Recommended

Great safe supplied next working day. Very easy to use, my only comment is I wish it was a little wider inside as it will take A4 documents but not if they are in a folder, including an envelope style folder. It would also be useful if additional (removable) shelves were included

Was this helpful? 2

IT Verified Customer September 2022
Rated 4.6 / 5Rated 4.6 / 5Rated 4.6 / 5Rated 4.6 / 5Rated 4.6 / 5
Recommended

Needed a safe to keep documents safe. Saw this but decided to go with a cheaper one from elsewhere. Arrived damaged and build quality was not very good to say the least. Decided to spend the extra and went for this. Ticked all the boxes. Arrived quickly. Sits nicely at the bottom in the space I wanted it to. Even came with fixing bolts to make it more secure. Would recommend. Worth the extra money.

Was this helpful? 3

Jim Cassells Verified Customer March 2022
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

The Company delivered on time as promised and brought it into the Hall which was great, to heavy for an oldie to lift. Very easy to install bolting it to the floor. The set up was a lot easier than I thought it would be and great that you have an additional key lock for security. Very happy with the purchase and would recommend it.

Was this helpful? 7

David Verified Customer March 2022
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

I really like it. Easy to use and install. My safe is in our built in wardrobes and fixed through the floor and joists. I’ve had it installed for about four months and haven’t had to change the batteries yet.

It does exactly what it’s supposed to. Great purchase and I’d recommend it!

Was this helpful? 3

Anonymous Verified Customer March 2022
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

This is what I been looking !!

Was this helpful? 2

Anonymous Verified Customer January 2022
Rated 4.6 / 5Rated 4.6 / 5Rated 4.6 / 5Rated 4.6 / 5Rated 4.6 / 5
Recommended

This safe is very sturdy and feels as good of quality as it looks. Very easy to use and with the light up dial pad is also a bonus. Storage within is good with base storage and also storage within the tray provided and also side storage on the door which hold a reasonable amount as well. Only thing I would be looking for to be added or be able to buy separate is an additional storage tray I think this could maximise storage within.

Was this helpful? 3

Anonymous Verified Customer December 2020
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Good quality safe, easy to install using a drill and a socket set, would advise paying the extra money for this

Was this helpful? 12

Anonymous Verified Customer December 2020
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Its a nice product

Was this helpful? 14

Anonymous Verified Customer August 2020
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Its perfect,feels good quality and an ideal size.The installation was easy, just by following the instructions it was fitted in no time at all. The interior light is also a great feature along with the back-lit keypay. The key pad is a good size and feels responsive when you push the buttons along with a conformation bleep. Inside the little features like key hooks and pockets help to organise the safe make it easy to store belongings in a away that you can easily put your hands on items without having things stacked up. Over all the safe is a really good buy

Was this helpful? 10

Delivery

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Popular Delivery Options  
Next / Named Day Delivery to your front door on a day of your choice
Mon-Fri
8am - 6pm
FREE
Mon-Fri
8am - 6pm
FREE
Scottish Highlands Delivery Includes doorstep drop off deliveries to the following Highlands post codes, no steps: AB30-38, AB44-56, FK17-99, G83, IV1-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30-41, PH49-50
Mon-Fri
1 - 2 Days
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Scottish Islands Delivery Includes doorstep drop off deliveries to the following Scottish Island post codes, no steps: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
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Tail Lift Delivery Options
Indoor Delivery Options
Delivery & Install Options
Delivery & Install Professionally installed inside your building on any floor with no more than 1 step or a suitable lift Includes a phone call to agree a delivery date.
Mon-Fri
7 - 10 Days
8am - 6pm
£220.74
Mon-Fri
7 - 10 Days
8am - 6pm
£220.74
Returns

Returns

Replacements
If you are not completely satisfied with your purchase, simply return the item to us in its original condition and packaging within 14 days of receipt and we will issue a full refund, excluding upgraded delivery services.
More information about returns
FAQs [10]

FAQs (10)

» Ask Question   

 
If the safe is subjected to a significant fire, would this damage the keypad? If so, how would you open the safe when you need both the keypad and barrel key to unlock. Is there an after fire procedure to unlock?
David, Manchester
The keypad includes some plastic and rubber components that would be damaged in the fire. The safe would need to be broken in to in order to retrieve the contents. Master Lock will then replace your damaged safe for a brand new one under the warranty.
Jonathan P
Was this helpful? 36
 
It states this safe is not suitable for tapes or film, and for digital media only. Would it still be suitable for keeping paper safe in a fire?
Afraz
Yes, paper has a much higher temperature tolerance than tapes, film and digital media. This safe would provide the full 120 minutes fire protection for any paper documents.
Anthony N
Was this helpful? 36
 
Duel locking, does this mean you lock either with keypad or key or both must be used together? What happens when keypad malfunctions?
Alison Ramsay, Tarbet
The keypad and key must be used together at all times, as the key locks/unlocks the handles locking mechanism and the keypad would release the locking bolts. Hopefully you would not experience any issues with the keypad however if you do you can call us direct to assist you.
Tom W
Was this helpful? 30
 
What happens when the batteries come to be completely discharged and the door is locked? How do you get the door open?
keith, York
In the event that the batteries run out of power the safe will indeed lock down, however the batteries on this unit are changed on the outside by removing the keypad. Once the batteries have been replaced the safe can be unlocked using the code that you have set previously as normal.
Phil R
Was this helpful? 32
 
Can the mechanical lock be used instead of the keypad, or do both have to be used to unlock the safe?
AA
This is a Dual Lock safe using both an electronic keypad and a key lock to access the unit. The safe cannot be accessed without the key and electronic combination being used.
Phil R
Was this helpful? 36
 
In event of a fire, will the safe protect a hard drive back up of the computer? If so, how long for? You only mention other types of media in other questions.
Jo
Yes this safe will protect a computer hard drive, the fire protection on this is 120 minutes.

Phil R
Was this helpful? 29
 
Does this safe have wall fixing holes? I do not have concrete floors and would need to secure it to a wall.
Anonymous
This safe does not have pre-drilled holes in the back of the unit to allow wall fixing. This is due to the fire rating the safe has. Any safe with 60 mins fire protection or more is floor fix only. We do offer a range of 30 Minute Fire Protected Safes that would allow a wall fix should you wish to consider these.

Phil R
Was this helpful? 29
 
Do the external dimensions take into account the lock on the front?
Anonymous
The dimensions DO take into account the keypad/lock at the front.
John W
Was this helpful? 29
 
What temperature is this safe tested to?
Anonymous
This unit is ETL verified for 2-hour fire protection of CDs, DVDs, Memory Sticks and USB Drives up to 1850°F.
Phil R
Was this helpful? 29
 
Can I keep documents in this safe and how secure would they be?
Magdalena , Bognor Regis
The Master Lock LTW123GTC has a fire protection of up to 120 minutes and also has cash rating of £1,000. This safe would be ideal to store paper and digital media.
Tom W
Was this helpful? 24
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Capacity

Digital Media only - not suitable for tapes or film.

Media Type Media Size (mm) Quantity
4mm DAT Tape 80 x 60 x 15 n/a
CD (Standard case) 142 x 125 x 10 110
CD (Jewel case) 142 x 125 x 5 220
Zip Drive 100 x 100 x 12 n/a
DLT 110 x 110 x 30 n/a
LTO/Ultrium 114 x 110 x 30 n/a

Media Type: The type of media intended for storage.

Media Size: The exact dimensions of each type of media.

Quantity: The quantity of media the safe will hold.

Please note these figures represent the absolute maximum capacity available. The capacity does not allow for any working space which may be required.

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Pay 18th Apr £439.00
Total Payable £439.00

Pay in 3

Spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. More information

Now £146.33
18th Apr £146.33
18th May £146.34

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Spread the cost of your purchase into 6, 12, 24 or 36 interest-free monthly instalments. Select the Klarna Pay Over Time payment method. More information

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The Safe Shop Ltd. is authorised and regulated by the Financial Conduct Authority (FCA FRN 915388) and acts as a credit intermediary and not a lender, offering credit products provided exclusively by Klarna Financial Services UK Limited.

Please note that the following products are not regulated by the FCA: Pay in 30 days and Pay in 3 instalments. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit.

Finance is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply.

The Safe Shop Ltd., 1 Strand Street West, Preston, Lancashire PR2 2NS

Installation

Professional Installation Services for Safes

We're all about peace of mind here at Safe. That's why we offer an affordable and convenient installation service on most items.
After all, when you've bought a high-quality product, you need to know it's been properly fitted by an expert who cares.

Be confident your product is fitted perfectly Be confident your Safe is fitted perfectly
Save the hassle Save the hassle and risk of finding a fitter or installing products yourself
Appointments within 10 days of order Appointments arranged around you, within 10 days of your delivery
We'll ring to confirm arrangements We'll even ring to confirm the arrangements

Standard Safe >25kg Installation

An installation service is available on a wide range of safes over 25kg. If offered, this option will be listed within the Delivery & Returns section on the product page.

On arrival an experienced engineer will complete a brief site inspection and then discuss their findings with you to agree positioning of your safe.

Your Intallation will include bolting the safe to the floor using anchor bolts included with your safe. Anchor bolts are deisgned for use with a solid surface such as stone or concrete. We cannot install your safe to floorboards.

If a wall installation is required, please speak to one of our safe experts and they will guide you through this specialised service.

The position of your safe will be governed by safe site access, and other obstructions such as submerged pipes/cables or under floor heating.

The engineer will carry out a final assessment to ensure the safe is secure before providing a brief demonstration of your safe and confirming the installation has been completed to your satisfaction.

Installation FAQ

What is the cost to install a Safe?

How long does installation take?

Can you install my safe to the floor?

What if I have underfloor heating?

What is a Chemical Installation?

What type of fixings do you use?

Does my installation include a warranty?

What happens if the engineer doesn't turn up?

What if I'm not happy with my installation?

What happens if the engineer damages my property?

Non-standard Installation

In some cases, it may be necessary to install additional materials or provide extra resources (manpower) to facilitate an installation in a safe manner.

If additional costs are likely these will be discussed with you prior to installation. Reasons for extra costs might include:

  • Specialised access equipment and permits such as hoists, lifts and cranes.
  • Outside of normal hours working (Mon-Fri, 9am to 5pm).
  • 4x4 Vehicular access requirements to remote rural sites.
  • Road closure including necessary permits.
  • Additional manpower to overcome technical, lifting or safety access issues.

We offer installation throughout the UK mainland, however some more remote and rural post codes in the Highlands are subject to a surcharge to cover additional fuel and traveling time costs.

The following areas will incur a rural travel surcharge:

£55.00 Surcharge Areas

  • PH 1 - 26 (No coverage in other PH postcodes)
  • PA 1 - 19 (No coverage in other PA postcodes)
  • KA 19, 26
  • ML 11, 12

£105.00 Surcharge Areas

  • IV 01-17, 30,31,32 (No coverage in other IV postcodes)
  • AB
  • DD
  • TD
  • DG
  • KW

These additional elements are deemed to fall outside the definition of a 'Standard Installation'. If you feel your installation might be non-standard please contact us to discuss your individual requirements.

If applicable, additional costs are to be paid before installation begins.

Warranty Terms & Conditions

Our installer provides a standard 12 month warranty on all new installations and a 3 month warranty on all materials provided during maintenance visits.

Note: Existing system components and pre-supplied equipment are not included in the installation warranty as these elements are covered by the Manufacturer warranty.

We reserve the right to undertake an ‘Assessment Call’ without prejudice to investigate any complaints relating to materials failure or poor workmanship to assess if the complaint is valid. Please note that remedial service calls generated by elements outside of our sphere of influence or due to different fault conditions will be chargeable to you at an agreed call out charge.

In scenarios where you request a post installation service call and our assessment identifies the fault condition or cause of the fault falls outside of the limitations of the standard installation warranty (Force Majeure, different fault etc) a call out charge will be incurred for the visit.

Assessment calls raised for reasons outside our sphere of influence or responsibility and not covered by the standard installation will incur a call out charge for labour and additional materials.

The following are examples of when a call out charge would be incurred:

  • Accidental Damage
  • Malicious Damage
  • Materials or Manufacturer Failure
  • System Modification
  • Incorrect User Diagnosis
  • Broadband Related
  • App Related
  • User Error