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Phoenix Vela SS0802e (with installation)

£145.93
Customer Reviews
Rated 4.8

/5

Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5
22 Reviews

100%

Recommended
this Product
Ease of Use
Out of 5
4.8
Build Quality
Out of 5
4.8
Summary of 22 customer reviews
Customers say this Phoenix safe is solid and well-made, proving to be an excellent purchase for both home and small business use. Many highlight its ease of installation, programming, and general use. Users appreciate the ample storage, interior light, and strong locking mechanism. It offers good value for money, though some wish for better battery life or a slightly larger capacity for A4 documents.
Easy Use
Solid Built
Interior Light
Good Storage
Good Value

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Discount code SPRING26
5% Off Everything
Code: SPRING26
This compact safe by Phoenix is ideal for small amounts of cash and includes a professional installation service.
View Full Specification
  • Including professional installation.
  • Insurance rating £1,000.
  • Digital keypad with 3-8 digit PIN.
  • Also available with Key locking.
  • Carpeted floor to protect valuables.
  • Shelf can be removed to create more space.
  • Bright LED light activates when door is opened.
  • Door includes two 16mm diameter locking bolts.
  • Installs to floor or wall (fixing kit included).
  • Also available without Install.
  • Weight: 7Kg, Size: 250 x 350 x 250mm (HxWxD)
MPN: SS0802E-IN

See all reviews

Details
The Phoenix Vela SS0802e is a compact home security safe that is ideal for securing cash and valuables from theft. The safe comes with a recommended insurance rating of £1,000 cash or £10,000 valuables and is secured by a user friendly electronic combination lock. The back and base of the safe are ready prepared for floor or wall installation and includes Professional Installation.
Dimensions
External
H 250 W 350 D 250 mm
Internal
H 240 W 340 D 210 mm
Door Clearance
H 203 W 316 mm
Weight
6.5 kg
Volume
17 ltr
† Add 5mm to external depth for handle.
Show Imperial »
Key Features
Product Code
PH-SS0802E-IN
Manufacturer Part Number
SS0802E-IN
Insurance Rating*
£1,000 Cash
£10,000 Valuables
Fire Protection
None
Locked By
Digital Keypad
Also available with
Key Locking
Shelves
1 (removable)
Fixing Holes
Floor & Wall
Fixing Bolts
4 (included)
Install Included
Yes
Manufacturer Warranty
1 Year
More Sizes
Yes
Protection
Security Certificate
Recommended by Manufacturer
Digital Keypad
Display
None
PIN Qty
2 (user changeable)
PIN Length
3 - 8 digits
Batteries
4x AA (not included)
Battery Location
Internal
Backup Entry
Override Key
Time Delay
No
Security & Construction
Locking Bolts
2
Bolt Diameter
16mm
Hinges
Internal
Fixed Hinge Bolts
No
Construction
4mm thick steel door with a 1.5mm thick steel body.
Features
Fits A4 Paper
Yes
Interior Light
Yes
Carpeted Interior
Yes
Downloads
User Guide
Download


* It is important to note that the ratings are manufacturer certified and that you must check with your insurer for exact ratings as individual insurer policies do vary.

Reviews [22]
Rated 4.8

/5

Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5
22 Reviews

100%

Recommended
this Product
Summary of 22 customer reviews
Customers say this Phoenix safe is solid and well-made, proving to be an excellent purchase for both home and small business use. Many highlight its ease of installation, programming, and general use. Users appreciate the ample storage, interior light, and strong locking mechanism. It offers good value for money, though some wish for better battery life or a slightly larger capacity for A4 documents.
Easy Use
Solid Built
Interior Light
Good Storage
Good Value
Ease of Use
Out of 5
4.8
Build Quality
Out of 5
4.8
Sort by:
KB Verified Customer January 2016
Rated 4.2 / 5Rated 4.2 / 5Rated 4.2 / 5Rated 4.2 / 5Rated 4.2 / 5
Recommended

I bought this product as it can accommodate A4 size documents such as house Deeds within a plastic wallet. There is also a removable metal shelf that aids storage. It is easy to install, programme and use. The only problem encountered was that when originally set up, as per written enclosed instructions, the safe would not "set". Upon ringing the supplier I was informed the instructions contained a misprint. Upon executing the opposite to what the instructions said, I was able to complete the setting up process. I now have a red warning light on to indicate 'low battery'. I would have thought the AA size batteries would have lasted a little longer, but overall I am pleased with the product.

Was this helpful? 27

Anonymous Verified Customer April 2017
Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5Rated 4.5 / 5
Recommended

I ordered the safe on-line at the reccommendation of another business that uses the same one.The safe arrived very quickly and was easy to install and start using straight away. I didn't want or need a large safe and this fits perfectly and yet is very secure- perfect for a small business. The instruction manual was very clear and easy to understand. I have been using it now for a few months and am totally happy and satisfied with the product. I would definitely reccomend this company and would use them again for any business security needs in the future.

Was this helpful? 21

Anonymous Verified Customer March 2021
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Excellent purchase more than happy with it. Good strong and fits perfect for where i wanted it. Good strong bolts and washers comes in the price. Heavy and very stable, would think it would be good anywhere. Very easy to use instructions were very good and understandable. Came very quick after i bought it. I had a lot ov documents (insurance, mortgage, bank statements and others) which were just in a box in the cupboard so i needed somewhere more secure, this safe give me everything. Size was just the right size for what i needed. Bonus with light inside, and little bit ov fabric.

Was this helpful? 20

Anonymous Verified Customer March 2021
Rated 4 / 5Rated 4 / 5Rated 4 / 5Rated 4 / 5Rated 4 / 5
Recommended

This is a great product

Was this helpful? 19

McGilway Verified Customer December 2020
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

A great product, ideal for home use. The shelf offers two good levels and the felt mat, is a good start to quieten any noise. The light remains on, for a while after use, which is good for clarity, in a dark room. This safe is as big as most hotel safes and most valuables can be easily stored inside. Two keys are also great, whereby they can be hidden out of sight, until needed. The batteries seem to last long enough too. My safe is secured to a base and the wall.

Was this helpful? 18

Gordon Verified Customer August 2018
Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5Rated 4.8 / 5
Recommended

Product is fine, but just a bit tight for A4 sized docs, especially if they are in flexible binders. I might have gone for the higher capacity version but for the location of the safe. I would recommend that if you can spare the space then go for the bigger models. Good product however, and great to have the key option as backup should the keypad fail (it hasn't).

Was this helpful? 18

Anonymous Verified Customer May 2021
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

A solid purchase – The mechanism feels strong and the size is good. Also, the delivery was on time as expected. Recommended.

Was this helpful? 17

Alan Verified Customer November 2021
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Good sturdy case with a nice strong lock and easy to use

Plenty of room inside to store ones important papers and small valuables

Would recommend to anyone who wants to keep moderate priced possessions safely locked up

Was this helpful? 16

Ivan Verified Customer January 2023
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

I went to several safe shops still waiting for all of them to reply got in touch with you through a recommendation next day my safe arrived absolutely over the moon with it great capacity very well made and the icing on the cake was the light in the door

Was this helpful? 14

Liam Verified Customer October 2020
Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5Rated 4.4 / 5
Recommended

The safe was delivered on time and as I expected. Installation was on a wall, inside a cupboard and the instructions made the installation easy.

Opening and closing very easy and as the safe is inside a cupboard the inside light is very useful.

The safe is fairly well made and seems solid enough to me. Plenty of space inside to store keys, cash, paperwork etc. with 2 levels and some soft material on the bottom to keep sound down I guess when keys are placed inside.

Good value for money and I would reccomend to anyone who is looking for a reasonably cheap option to store valuables but I would say if a thief had time and the right tools could probably get it off the wall without too much fuss.

Nice little safe.

Was this helpful? 14

Luke Verified Customer March 2026
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Great smaller size product. Very easy to fit and good fixings provided. Also very easy to set up.

All round great product and experience.

Was this helpful?  

Amanda Verified Customer October 2025
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Great safe. I wanted something with a keypad (so I could share the code with multiple people) and an override key (in case we forgot the number or the batteries run out). This is a great little safe and I like the light inside it as well. Very useful. Word of warning - if you choose a combination based on a word, using the letters written next to each number on the keypad, be aware this will be a different number on your telephone keypad!

Was this helpful?  

Kathryn Verified Customer June 2025
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

This the perfect little safe for home. The adjustable shelf means we can lock multiple things away, without stacking them. Easy to input code, and smooth lock action. Fits on a shelf, or in a wardrobe, with ease. Highly recommend this. It arrived quickly too, which makes a nice change.

Was this helpful?  

Anonymous Verified Customer June 2025
Rated 4 / 5Rated 4 / 5Rated 4 / 5Rated 4 / 5Rated 4 / 5
Recommended

Top quality product, easy to operate and to install.

Was this helpful?  

Anonymous Verified Customer June 2025
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Five stars all round

Was this helpful?  

Name Withheld Verified Customer February 2025
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

This is the second safe of this make and model that I have bought. On all counts , it suits me as a home safe. I bought the second to replace another, older safe, of a different make, which eventually I could not open, even with the key supplied and I had to get a locksmith to break it open with an angle grinder. I was very pleased with the first Phoenix safe I had purchased , so after checking the market, I had no hesitation in buying another Phoenix safe.

Was this helpful?  

Snowy 6 Verified Customer March 2024
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Excellent safe and easy to install and use.

Was this helpful? 4

Anonymous Verified Customer October 2023
Rated 4.2 / 5Rated 4.2 / 5Rated 4.2 / 5Rated 4.2 / 5Rated 4.2 / 5
Recommended

An excellent small safe, easy to use and to set up. Given that this is not a large safe, the shelf included makes a big difference when storing small items, especially when boxed.

Additionally the safe was relatively easy to fit securely using the bolt holes in the floor of the unit.

Was this helpful? 8

Happy Customer Verified Customer August 2023
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

The safe has proved to be an excellent purchase. Delivery was quick and the safe was well packed.

Installation was easy and we have secured the safe to a brick wall using the fixing points in the safe for extra security.

Having an 8 digit access code makes it more difficulty for someone to crack your code.

The light inside is useful, especially if the safe is installed in a confined space.

Inside the safe there is plenty of storage for valuables and important documents too.

We would highly recommend this safe for use in the home.

Was this helpful? 13

Anonymous Verified Customer July 2023
Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5Rated 5 / 5
Recommended

Does exactly what it should do.

Instructions were easy to follow.

Very easy to use.

Speed of delivery was excellent

Was this helpful? 9

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    Delivery

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    Popular Delivery Options  
    Next / Named Day Delivery to your front door on a day of your choice Text to confirm delivery time Text to confirm delivery time
    Mon-Fri
    8am - 6pm
    Before 12pm
    FREE
    £3.00
    Mon-Fri
    8am - 6pm
    Before 12pm
    FREE
    £3.00
    Weekend Delivery to your front door on a Saturday of your choice Text to confirm delivery time Text to confirm delivery time
    Sat
    8am - 6pm
    £3.00
    Sat
    8am - 6pm
    £3.00
    Tail Lift Delivery Options
    Indoor Delivery Options
    Delivery & Install Options
    Returns

    Returns

    Replacements
    If you are not completely satisfied with your purchase, simply complete our returns form within 14 days of receiving your order. Goods must be returned within 30 days of the delivery date, in their original condition and packaging.
    More information about returns
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    The Safe Shop Ltd. is authorised and regulated by the Financial Conduct Authority (FCA FRN 915388) and acts as a credit intermediary and not a lender, offering credit products provided exclusively by Klarna Financial Services UK Limited.

    Please note that the following products are not regulated by the FCA: Pay in 30 days and Pay in 3 instalments. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit.

    Finance is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply.

    The Safe Shop Ltd., 1 Strand Street West, Preston, Lancashire PR2 2NS

    Installation

    Professional Installation Services for Safes

    We're all about peace of mind here at Safe. That's why we offer an affordable and convenient installation service on most items.
    After all, when you've bought a high-quality product, you need to know it's been properly fitted by an expert who cares.

    Be confident your product is fitted perfectly Be confident your Safe is fitted perfectly
    Save the hassle Save the hassle and risk of finding a fitter or installing products yourself
    Appointments within 10 days of order Appointments arranged around you, within 10 days of your delivery
    We'll ring to confirm arrangements We'll even ring to confirm the arrangements

    Standard Safe <25kg Installation

    We offer professional installation on our complete range of lightweight safes under 25kgs.

    Our experienced engineer will complete a brief site inspection and then discuss their findings with you to agree positioning of your safe.

    Your installation will include bolting the safe to the floor or wall using the anchor bolts included with your safe. Anchor bolts are designed for use with a solid surface such as brick or concrete. We cannot install your safe to floorboards or a stud plasterboard wall.

    If you are choosing a wall installation you must ensure the skirting board has been removed prior to installation.

    The position of your safe will be governed by safe site access, and other obstructions such as submerged pipes/cables or under floor heating.

    The engineer will carry out a final assessment to ensure the safe is secure.

    Installation FAQ

    What is the cost to install a Safe?

    When do you contact me to arrange installation?

    When will you install my Safe?

    Can I change my installation date?

    Is there anything I should do before the installer arrives?

    How long does installation take?

    What parking access is required?

    Can you install my safe to the floor?

    Can you install my safe to the wall?

    What if I have underfloor heating?

    What is a Chemical Installation?

    What type of fixings do you use?

    Does my installation include a warranty?

    What happens if the engineer doesn't turn up?

    What if I'm not happy with my installation?

    What happens if the engineer damages my property?

    Non-standard Installation

    In some cases, it may be necessary to install additional materials or provide extra resources (manpower) to facilitate an installation in a safe manner.

    If additional costs are likely these will be discussed with you prior to installation. Reasons for extra costs might include:

    • Specialised access equipment and permits such as hoists, lifts and cranes.
    • Outside of normal hours working (Mon-Fri, 9am to 5pm).
    • 4x4 Vehicular access requirements to remote rural sites.
    • Road closure including necessary permits.
    • Additional manpower to overcome technical, lifting or safety access issues.

    We offer installation throughout the UK mainland, however some more remote and rural post codes in the Highlands are subject to a surcharge to cover additional fuel and traveling time costs.

    The following areas will incur a rural travel surcharge:

    £55.00 Surcharge Areas

    • PH 1 - 26 (No coverage in other PH postcodes)
    • PA 1 - 19 (No coverage in other PA postcodes)
    • KA 19, 26
    • ML 11, 12

    £105.00 Surcharge Areas

    • IV 01-17, 30,31,32 (No coverage in other IV postcodes)
    • AB
    • DD
    • TD
    • DG
    • KW

    These additional elements are deemed to fall outside the definition of a 'Standard Installation'. If you feel your installation might be non-standard please contact us to discuss your individual requirements.

    If applicable, additional costs are to be paid before installation begins.

    Warranty Terms & Conditions

    Our installer provides a standard 12 month warranty on all new installations and a 3 month warranty on all materials provided during maintenance visits.

    Note: Existing system components and pre-supplied equipment are not included in the installation warranty as these elements are covered by the Manufacturer warranty.

    We reserve the right to undertake an ‘Assessment Call’ without prejudice to investigate any complaints relating to materials failure or poor workmanship to assess if the complaint is valid. Please note that remedial service calls generated by elements outside of our sphere of influence or due to different fault conditions will be chargeable to you at an agreed call out charge.

    In scenarios where you request a post installation service call and our assessment identifies the fault condition or cause of the fault falls outside of the limitations of the standard installation warranty (Force Majeure, different fault etc) a call out charge will be incurred for the visit.

    Assessment calls raised for reasons outside our sphere of influence or responsibility and not covered by the standard installation will incur a call out charge for labour and additional materials.

    The following are examples of when a call out charge would be incurred:

    • Accidental Damage
    • Malicious Damage
    • Materials or Manufacturer Failure
    • System Modification
    • Incorrect User Diagnosis
    • Broadband Related
    • App Related
    • User Error

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